Thewatchgiant 

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Rated 1 out of 5 stars

Enquired about a repair under warranty but was told the watch was not covered for this type of fault. A local Tissot dealer said it was and could repair but warranty card was not an official one.... See more

Rated 1 out of 5 stars

Order an ice watch in plenty of time for Christmas and with only a couple of days to go it has still not arrived. When ringing the company up on two occasions at both times they assured me that the wa... See more

Rated 1 out of 5 stars

Ordered two ladies Burberry watches costing £660 and received an email the next day informing me that neither watch was in stock and there could be a delay of between 3 - 15 days. They had already ta... See more

Rated 1 out of 5 stars

I purchased a Tissot watch from these people just short of 2 years ago, stopped working and as I couldn't get any response from their telephone number I sent it to Tissot for work under the guarantee... See more

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

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Rated 5 out of 5 stars

Great Service

Having decided on a Tissot for my wife it was ordered in the morning and arrived 9.30 am next day! Free delivery and a better price than some others!
It's a lovely watch, only that Tissot included the wrong instruction manual in the box (second time Tissot have done this - and yes you do need a manual).
Would be very happy to order from Thewatchgiant again.

December 11, 2012
Unprompted review
Rated 3 out of 5 stars

Did not get my watch, but they did refund my money

I don't know what was the problem, but sadly I could not get my order from Thewatchgiant. They just never could deliver it. I ordered a watch that was not marked to be "in stock" but after i had waited for a month with no delivery, I canceled my order. I had brief e-mail conversation with the staff, at frst they offered 10% off the price if i waited some more, I did, but for some reason, when I asked again what was the status of my order, they had not sent it out yet. I got confirmation of refund by e-mail and 2 days later the money I had paid was indeed refunded. So I guess you can trust the site - sales people give feedback and if you are unfortunate not to get the watch you ordered, you can at least get your money back.

December 6, 2012
Unprompted review
Rated 5 out of 5 stars

EXCELLENT

Excellent value and service couldn't fault them.Oredered the watch one afternoon and here the next day.

November 26, 2012
Unprompted review
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Rated 5 out of 5 stars

Excellent service! Perfect watch

Ordered a Christmas present for my boyfriend, was a bit nervous about whether to use this website but I had no issues at all. Speedy delivery and an excellent genuine gift and half the price to most other websites. Would definitely recommend to anyone.

November 22, 2012
Unprompted review
Rated 5 out of 5 stars

top performance

5 stars - so quick, easy, professional and helpful - would recommend them to all - well done WatchGiant

November 20, 2012
Unprompted review
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Rated 5 out of 5 stars

everything was as the website promised

I was a little apprehensive purchasing such an expensive watch on line through a company I knew little about. However, I needn't have been. The watch (which was shown as being in stock on the website) was delivered to me the following day. the watch is an original Armani (I have no reason to doubt it's authenticity whatsoever, it is identical in everyway to the same one in the jewellers) in original presentation box . One completely satisfied customer!

November 19, 2012
Unprompted review
Rated 5 out of 5 stars

Outstanding service, great value

Called mid afternoon re citizen Red Arrows Skyhawk A-T shown as in stock. Apparently, received that day for cancelled order. After discussing some aspects and being reassured watch was brand new, and that it would be put on one side for 48 hours while I made my mind up, decided immediately, and ordered via website. Was promised delivery by Royal Mail following day even though order placed approx 3 pm, and it arrived 9 am following day.Beautiful watch, perfect condition, 25% below MRSP.What else can I say?

November 19, 2012
Unprompted review
Rated 5 out of 5 stars

Excellent Service

Ordered a Tissot watch for my wife 7pm Wednesday and received 12pm Friday by Special Delivery.
Was initially worried because this is not a long established company but price was so good had to take try. Need not have been concerned as immediate communication /updates and speed of light delivery of a quality product.

November 9, 2012
Unprompted review
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Rated 5 out of 5 stars

great customer service

bought a men's Armani watch from here last year. the watch arrived quickly which was good. however my partner knocked the watch while at work and it shattered. so i phoned the company and arranged to send it back. the manager could not have been more helpful and courteous. i sent the watch back payed for it and recieved it the next working day as he said i would. would definitely shop here again.

October 6, 2012
Unprompted review
Rated 4 out of 5 stars

bargain deals but short on detail

Bought an automatic Armani watch, which arrived next day as promised. But the watch had not been set to current times and there were no definite instructions for setting it up , only generic ones. A bit more attention to details , would make it the perfect company.

October 1, 2012
Unprompted review
Rated 5 out of 5 stars

HIGHLY RECOMMENDED!

Awaiting delivery, spoken with staff who are very helpful and friendly easy to deal with nothing to much trouble. Website is excellent with plenty of choice, high quality goods and excellent value for money.

September 21, 2012
Unprompted review
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Rated 5 out of 5 stars

Excellent

Had to wait a while for the watch to arrive but it was within the time stated at the time of order. I was willing to wait as the price was very competitive.
Watch looks great and came complete with guarantee card.

September 20, 2012
Unprompted review

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