Thewatchgiant 

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Rated 1 out of 5 stars

Enquired about a repair under warranty but was told the watch was not covered for this type of fault. A local Tissot dealer said it was and could repair but warranty card was not an official one.... See more

Rated 1 out of 5 stars

Order an ice watch in plenty of time for Christmas and with only a couple of days to go it has still not arrived. When ringing the company up on two occasions at both times they assured me that the wa... See more

Rated 1 out of 5 stars

Ordered two ladies Burberry watches costing £660 and received an email the next day informing me that neither watch was in stock and there could be a delay of between 3 - 15 days. They had already ta... See more

Rated 1 out of 5 stars

I purchased a Tissot watch from these people just short of 2 years ago, stopped working and as I couldn't get any response from their telephone number I sent it to Tissot for work under the guarantee... See more

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

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Rated 5 out of 5 stars

simply the best

What a beautiful watch and good value for money , this is a gift for my sons 21st birthday and i am so pleased with the tissot watch i ordered , it came so quickly so delivery was first class. would recommend this company to friends and family

September 17, 2012
Unprompted review
Rated 5 out of 5 stars

EXCELLENT!

Excellent service, fast delivery. would recommend to friends and family. I will be using you again thank you thewatchgaint.

September 10, 2012
Unprompted review
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Rated 4 out of 5 stars

Service very good indeed, even on a week-end!

Made an enquiry on a Saturday about a Tissot gents watch to ensure that it was genuinely still in stock. Out of stock elsewhere, but this website showed as having 1 left. The website also had a message saying the help/enquiry line was not availalble to due staff holidays. I tentatively sent an email enquiry, not expecting a rapid response, particularly on a weekend. I had a reply within the hour & after a further exchange, made the order. Sure enough, the watch arrived safely within 2 working days, as promised (on the Tuesday).
So, service was good. A pity that the watch itself had a faulty spring clip on the clasp buckle, rendering it useless which, needless to say was very annoying). As we were due to go on holiday on the Friday, I didn't have the time to send it back etc, but fortunately was able to get it fixed at a local Timpson repair outlet. That aside, very pleased with the watch (Tissot PRC 200).

August 30, 2012
Unprompted review
Rated 5 out of 5 stars

Quick and full refund, no questions asked, easy to reach.

I actually never ended up buying the watch as I had a change of heart but the service was still very good. Was a great value watch, i could see that and when I changed my mind I just called and cancelled the order, no questions asked, got my money back very quickly. Easy to contact, clear and precise website and very good value watches on the site. Did exactly what it said on the tin.

July 16, 2012
Unprompted review
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Rated 5 out of 5 stars

Buy with complete confidence!

Superb service, fast delivery, best prices I could find anywhere plus great after sales service. If this is the way they do business for everyone, best you buy your next watch from them! Thanks Ryan.

June 11, 2012
Unprompted review
Rated 5 out of 5 stars

pimmy_njj

I ordered Armani watch for my husband on December delivery was so quick only next day but after 4 months watch dial broke and fall out I contracted back to Thewatchgiant, first I sent them by email and I got told could repair every Armani shop but I live in Huddersfield where is no Armani then I sent to Thewatchgiant instead at least I bought from them, customer service was excellent I got 2 years warranty but I needed to pay for replace, I didn't mind at all after I got the best service from them I do impress, everything seems reasonable everything is a lot cheaper in this shop, 100% authentic, excellent customer service I definitely buy more watches from Thewatchgiant.

April 26, 2012
Unprompted review
Rated 2 out of 5 stars

Mick, Norwich

showed the watch I ordered as being in stock, then had an email saying it wasn't. Annoying due to the fact they took payment, however, they were prompt to re credit my card when I asked them to, they seem like a fair company, just not able to keep the website up to date! But I personally would not use them again.

March 24, 2012
Unprompted review
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Rated 5 out of 5 stars

Excellent 9

Very good and friendly, was vey helpful at all times. It was a pleasue ordering from Thewatchgiant not only for the genuine goods sold but the whole transaction was as smooth as a babys bum. Cannot fault their service.

March 23, 2012
Unprompted review
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Rated 5 out of 5 stars

Amarni AR2448

Couldn't have been any easier! Website very easy to navigate, select the watch you want and pay.....all together with a very prompt delivery. Would recommend them.

March 14, 2012
Unprompted review
Rated 5 out of 5 stars

D & G Watch

Prompt delivery, well packaged. The watch is superb, top quality, all I could have wanted and more.

February 29, 2012
Unprompted review

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