The Watch Hut Reviews 

3,037
TrustScore 4 out of 5

4.0

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Rated 5 out of 5 stars

Looking for a specific style of watch for my wife and was able to find it within their extensive selection. Placed my order, requesting a bracelet adjustment and was amazed to find that this had been... See more

Rated 5 out of 5 stars

The Watch Hut Web site is user friendly with quality products at competitive prices. I ordered a watch for my wifes birthday, all arrived on time, gift wrapped and looking good. Unable to review watc... See more

Rated 4 out of 5 stars

This watch has an attractive design, and is working perfectly up to now. The combination of colours (black on gold) make it a bit difficult to see and i have to hold it under a light. Also, if used as... See more

Rated 5 out of 5 stars

Ordered a CASIO Vintage Series digital watch in a dark silver/grey. Easy to order, took 3 days to arrive over the weekend. Excellent value as there was an extra 30% off. Will definitely use this compa... See more

Company details

  1. Watch Store

Information provided by various external sources

Incredible prices on designer watches including Tag Heuer, Omega, Citizen, Swatch, Seksy, Tissot, DKNY, Police, Casio, Accurist, Guess, Seiko and MORE from The Watch Hut. UK's largest range of mens and ladies watches over 5000 watches.


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4.0

Great

TrustScore 4 out of 5

3K reviews

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4.0

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(3,037)

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Rated 1 out of 5 stars

My parcel hasn’t arrived in time for…

My parcel hasn’t arrived in time for Xmas despite me paying for next day delivery the package has been damaged and I haven’t received a new one and nobody has got back to me at all can someone tell me what’s happening as I’ve paid over £200

December 21, 2023
Unprompted review
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Rated 5 out of 5 stars

I am really happy with my purchase

I am really happy with my purchase from the watch hut , i have very small wrists and i wanted a small dial Olivia Burton metal strap watch . I can highly recommend as you always find something with a great discount .

December 19, 2023
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Rated 5 out of 5 stars

Very slick service

Very slick service - the whole process was easy and efficient for me and the delivery was quick & spot on. Overall a marvellous experience; many thanks to everyone at The Watch Hut

December 12, 2023
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Rated 1 out of 5 stars

So bought my wife a watch and a…

So bought my wife a watch and a necklace. 2 day delivery so ordered two weeks before Christmas….

Well it’s gone missing, confirmed by customer services. No emails since. Had to submit another email help.

Two regrets, using this company by thinking they would use a decent courier firm, but they chose Evri…. This is the email I got…

Thank you for the email

Yes so sorry we will need to check on this as we defo had it collected and should be with Evri

Very odd no scan at all

Kind Regards

Stuart
Customer Service Team

No update. No further news. Evri tracking shows it’s still waiting for the parcel…..

Have no confidence in this company to ensure the watch and necklace is here before Christmas. Thanks Watch Hut.

UPDATE: there is a phone number to ring and surprise, there is no one to speak to as “all gone online”. So my card company have raised a dispute and I’ve emailed rejecting the watch and necklace. Had to go elsewhere. Lesson learnt.

I’m fairness, it seems it was Evris issue and once raised a dispute was refunded. I would totally recommend not using Evri

December 15, 2023
Unprompted review
Rated 2 out of 5 stars

Opened and ticking

Upon opening the watch, it was dislocated from its holder within the box. The dial was ticking and there were fingerprints/smudges across the plastic wrap, giving me the impression someone had already opened it.

December 14, 2023
Unprompted review
Rated 1 out of 5 stars

Absolutely disgusting service

Absolutely disgusting service. Still waiting for 2 day delivery and that was 5,days ago. Have emailed 4 times and no response. You say customer comes first what a joke. Will never use again and will pist all over social media platforms

December 1, 2023
Unprompted review
Rated 5 out of 5 stars

Despatch was quick

Despatch was quick. I ordered a Jasper Conran watch for my daughter for Christmas. I know she will be really pleased with it. Working on testing, just hope things continue to do so.

December 6, 2023
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Rated 1 out of 5 stars

Bad first experience

My watch arrived without the white plug and consequently does not work. It was marked checked - but not obviously checked well enough. I now have to return it, which is so annoying as it will cost me more money. Very disappointed and I will not purchase from you again.

December 11, 2023
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Rated 5 out of 5 stars

Really nice

I brought a watch for my partner on here. It was a g shock watch as that’s what he wanted they had some lovely designs and had some grate discounts. The one I picked was lovely and haven’t seen one like it before it was super quick delivery grate service 100% would recommend

November 30, 2023
Unprompted review

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