The Wine Society Reviews 

5,657
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 1,740 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention the remarkably extensive and well-curated selection of quality wines available across all price points at very reasonable costs. Consumers also warmly appreciate the exceptionally convenient free delivery options, noting that orders generally arrive promptly right to their doors. Members also note that the online or phone ordering process is very straightforward and easy to use. However, some people mentioned noticeable issues with external courier services causing unexpected transit delays, damaged items, and occasional logistical problems. Some reviewers were not happy with outside delivery companies when compared to the highly efficient service provided by the dedicated society vans.

What people talk about most

Delivery service

People report positive experiences with delivery service, highlighting prompt, free, and efficient shipping... See more

Product

Customers report widespread satisfaction and delight with the product, highlighting an enormous and... See more

Price

Reviewers highlight positive aspects of price, noting that the selection offers excellent value and... See more

Value for money

Clients share positive opinions on value for money, highlighting the exceptional pricing and superb quality.... See more

Service

Customers consistently note positive experiences with service, praising the promptness, efficiency, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

It's a none profit but we all know how that can be abused with high salaries etc. But I have had some good and unusual wines and although they are as variable as other shippers and the reviews are not... See more

Rated 5 out of 5 stars

Having been a member of TWS for decades, I hope that speaks for itself! Easy to order, on PC, Tablet or phone. I enjoy the wine selection and supporting information. Delivery is FREE. My latest ord... See more

Rated 5 out of 5 stars

I often find the wine better than expected although occasionally a rather expensive bottle has disappointed. But infrequently so isquickly forgotten! Now that they outsource deliveries I wa... See more

Rated 5 out of 5 stars

I love being able to make up my own mixed case from the incredible choice of wines on offer. The buyers do a fantastic job selecting great bottles that really deliver value for money. The free deliv... See more


Company details

  1. Wine Club
  2. Wine Cellar
  3. Wine Store

Written by the company

Founded in 1874, The Wine Society is the world’s oldest member-owned community of wine lovers. We put our members before profit to ensure fairer bottle prices for both the people that enjoy them, and for those who make them. Because we don’t need to keep external shareholders happy, we’re able to put profits back into lower prices and services, so our members get exceptional quality in every bottle they buy.


Contact info

4.8

Excellent

TrustScore 5 out of 5

6K reviews

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4.8

All reviews

(5,657)

1,761 reviews in the last 12 months

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Rated 5 out of 5 stars

Great wine delivered promptly.

I almost exclusively buy wine from the Wine Society. The Society’s own wines are great and a number of others are great favourites. Delivery is faultless and convenient, whether to me or as a gift to someone else.

August 22, 2026
Rated 5 out of 5 stars

Fantastic choice and value for money …

I love being able to make up my own mixed case from the incredible choice of wines on offer. The buyers do a fantastic job selecting great bottles that really deliver value for money. The free delivery service wasn’t perfect this time but the customer service response was excellent. Keep up the good work!

August 22, 2026
Rated 5 out of 5 stars

Exceptional service

Exceptional service, quick delivery and even quicker rectification when there was a delivery error - with no quibble and a nice apology. Goodness, it is pleasant to be able to talk to a real person, discuss an order, make a payment and the purchase is done - easily and happily.

August 22, 2026
Rated 5 out of 5 stars

I have been a member of WS for over 30…

I have been a member of WS for over 30 years. Their wine is always good value and well chosen and the range enormous. The staff is always helpful, courteous and efficient.i have taken advantage of the Society’s historically great en primeur offerings over the years and have 3/400 bottles in their members temperature controlled storage. The Society employed Society van drivers are without exception excellent.I always recommend the WS to my friends.
My only regrets are that the annual printed list is now a shadow of its previous self and a tendency to over communicate by email. I value the Society’s mutual nature and culture and it is so unique and valuable that the adoption of mail order business practices should be avoided.

August 22, 2026
Rated 5 out of 5 stars

Top notch source of wines from around the world

Everything about the Wine Society is top drawer. Their catalogue is comprehensive and grows year by year. They ensure that wines from all over the world are made accessible to all members. Ordering on-line or by phone is simple and straightforward. The prices of the wines, particularly the more accessible everyday drinking wines, are competitive; the price actually incorporates the cost of delivery. The quality of the wines across the whole price spectrum is extremely good. The Society also promotes lesser known wines really well, and usually introduces members to any new wines with tempting price reductions. Everything is above board. There is also the opportunity to buy wines in bond, which means that the member who does so, buys them for a lot less than would be the case if they had waited for the wines to be released from bond. All in all, the Society makes all wines accessible and offers tasting notes and offers advice on buying wines as well. A truly worthwhile source of wine which plays fair in every aspect of the selling and consuming of wine.

August 22, 2026
Rated 4 out of 5 stars

The Wine Society is certainly well worth joining.

Many aspects of The Wine Society and to give 5 means it cannot be improved - marks should be out of 20. Its Customer Service is 5* and the website is 4.5* whilst its wine selection is extensive - probably 4.75! Pricing is very difficult with all wines but most seem reasonable, whereas Supermarkets regularly offer wines at 25% reduction which is much better than The Wine Society can offer. Overall, a very good, convenient and efficient service which costs nothing (in effect) to join.

August 2, 2026
Rated 5 out of 5 stars

There is a great range of quality wines…

There is a great range of quality wines at realistic prices. The online (or phone) ordering process is very straightforward and free delivery is an added bonus. As a result I buy more from the Wine Society than any other wine stockist or supermarket.

August 21, 2026
Rated 5 out of 5 stars

My first choice for wine supplies.

I have used the Wine Society for many years as my source of reliable quality wines, both day-to-day and en primeur.
They have a huge range of wines and ordering is simple and straightforward.
Prices are always reasonable.
Highly recommended.

August 21, 2026
Rated 4 out of 5 stars

Pretty much the same as always

Pretty much the same as always; reliable, well-priced and affordable. [Website is in need of a major upgrade in my opinion]. Champagne offers from top houses are particularly attractive when buying by the case: e.g. Bollinger and Pol Roger.

August 21, 2026

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