The Wine Society Reviews 

5,744
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 1,740 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention the remarkably extensive and well-curated selection of quality wines available across all price points at very reasonable costs. Consumers also warmly appreciate the exceptionally convenient free delivery options, noting that orders generally arrive promptly right to their doors. Members also note that the online or phone ordering process is very straightforward and easy to use. However, some people mentioned noticeable issues with external courier services causing unexpected transit delays, damaged items, and occasional logistical problems. Some reviewers were not happy with outside delivery companies when compared to the highly efficient service provided by the dedicated society vans.

What people talk about most

Delivery service

People report positive experiences with delivery service, highlighting prompt, free, and efficient shipping... See more

Product

Customers report widespread satisfaction and delight with the product, highlighting an enormous and... See more

Price

Reviewers highlight positive aspects of price, noting that the selection offers excellent value and... See more

Value for money

Clients share positive opinions on value for money, highlighting the exceptional pricing and superb quality.... See more

Service

Customers consistently note positive experiences with service, praising the promptness, efficiency, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

It's a none profit but we all know how that can be abused with high salaries etc. But I have had some good and unusual wines and although they are as variable as other shippers and the reviews are not... See more

Rated 5 out of 5 stars

Having been a member of TWS for decades, I hope that speaks for itself! Easy to order, on PC, Tablet or phone. I enjoy the wine selection and supporting information. Delivery is FREE. My latest ord... See more

Rated 5 out of 5 stars

I often find the wine better than expected although occasionally a rather expensive bottle has disappointed. But infrequently so isquickly forgotten! Now that they outsource deliveries I wa... See more

Rated 5 out of 5 stars

I love being able to make up my own mixed case from the incredible choice of wines on offer. The buyers do a fantastic job selecting great bottles that really deliver value for money. The free deliv... See more


Company details

  1. Wine Club
  2. Wine Cellar
  3. Wine Store

Written by the company

Founded in 1874, The Wine Society is the world’s oldest member-owned community of wine lovers. We put our members before profit to ensure fairer bottle prices for both the people that enjoy them, and for those who make them. Because we don’t need to keep external shareholders happy, we’re able to put profits back into lower prices and services, so our members get exceptional quality in every bottle they buy.


Contact info

4.8

Excellent

TrustScore 5 out of 5

6K reviews

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4.8

All reviews

(5,744)

1,888 reviews in the last 12 months

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Rated 5 out of 5 stars

Why look anywhere else?

Whether I am buying a bottle for everyday drinking or a fine wine for storing, I almost always use the Wine Society because it cannot be bettered for the quality and value-for-money of its wines and the efficiency of its service. This, of course, is owing to the skill and expertise of its buyers and the efficiency and dedication of its other staff. Thank you!

August 20, 2026
Rated 5 out of 5 stars

Traditional good service

Unlike almost all other mail order companies, The Wine Society not only has an excellent website that works first time, but can also be contacted by telephone which is answered very quickly and you can speak to a knowledgeable human being. Their service is second to none and their wine is always good.

August 23, 2026
Rated 5 out of 5 stars

All round excellence and value!

Very wide range of wines from all over the world, from very affordable to top of the range.
Efficient and free delivery anywhere in the UK especially from their own vans. This includes single bottle orders (which encourages being adventurous). Excellent customer service.

August 23, 2026

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