The Wood Veneer Hub Reviews 

4,294
•
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 1,315 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the stunning product quality, noting that the premium wooden wall panels completely transform their living spaces with a clean, professional, and beautiful finish. People also appreciate the exceptional customer service, helpful representatives, and the remarkably fast delivery of free samples that make planning home renovation projects entirely seamless. However, some customers also noted occasional issues with damaged panels or boxes arriving broken during the overall shipping process. Other reviewers additionally mentioned that delivery times could sometimes take considerably longer than expected to finally arrive at their doorsteps.

What people talk about most

Product

Consumers find product satisfaction to be high, frequently praising the beautiful design, premium quality,... See more

Quality

Clients share positive opinions on quality, frequently praising the beautiful appearance, consistent color,... See more

Delivery service

People report positive experiences with delivery service, frequently praising the prompt shipping times and... See more

Order

Reviewers highlight positive aspects of order processes, noting that ordering was easy, helpful advice was... See more

Customer service

Users describe positive interactions with customer service, consistently praising knowledgeable... See more

Reviews shaping this summary

Rated 5 out of 5 stars

These wood veneer hub slat panels completely transformed my home gym. The natural wood tone against the black felt provides a clean, professional finish and the integrated LED lines add a warm, mode... See more

Company replied

Rated 5 out of 5 stars

The WVH delivered the panels within days, not weeks, days of ordering them and the quality is exceptional. This was first attempt to install anything like the the acoustic, slatted wall panels... See more

Company replied

Rated 5 out of 5 stars

Great customer service .., not entirely complete with the install .. will upload pictures when complete, but the walnut hydro panels look fantastic! And are perfect for our project., we were concer... See more

Company replied

Rated 5 out of 5 stars

They’re being installed right now and they’re beautiful. We chose the light oak with the light grey felt over the ubiquitous black felt. Works perfectly in our room. The option of ordering extra long... See more

Company replied


Company details

  1. #47 of 91 best companies in Decoration and Interior Design Store
  2. #5 of 6 best companies in Do-it-Yourself Shop
  3. #33 of 47 best companies in Manufacturer
  4. #4 of 5 best companies in Wood Supplier
  5. #3 of 4 best companies in Woodworking Supply Store

About The Wood Veneer Hub

Written by the company

Since the mid-seventies we have worked tirelessly to bring the world's woods to connoisseurs alike.

Our skilled craftsmen began working with some of the finest wood available to craft custom dashboards for cars, panels for superyacht interiors, and cabinetry for private jets. Then, a few years later, we came up with a big idea: bring this beautiful wood closer to people's homes.

With the help of our British designers and craftsmen, we have created an exclusive range of out-of-the-box wall paneling products. We use the same sustainably sourced wood for our wall and ceiling panels we have used in our workshop for decades.Visit Website

Wall Paneling The original luxury out of the box acoustic slat wood wall panel solution.

The acoustic slat wood wall paneling range is a stunning, easy-to-install wood strip decorative wall and ceiling panel that boasts class A sound absorption. Modern styling personified in every way - streamlined, contemporary looks with the added benefit of acoustic insulation.

  • Fully oiled finish available
  • All stock held in our US warehouse
  • Perfect for both residential and commercial environments
  • Backing felt material produced from recycled material
  • Quick and easy installation
  • Free continental US delivery
  • FSC® Mix 70% (CU-COC-806409) Available

Ideal for all interior applications. Offering an easy-to-install, all in one solution. The panels deliver a visually eye-catching wallcovering application and bring the added benefit of acoustic dampening qualities to any project. Shop Wall Panel Range


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

4K reviews

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4.4

All reviews

(4,294)

1,313 reviews in the last 12 months

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Rated 4 out of 5 stars

Did NOT receive my order

Update: I emailed WVH about my lost package. they quickly re-sent my package and credited ~$5 for the set of samples. Very pleased with their response. Thank you WVH.

I ordered a box of samples on July 23, 2026. I have never received my package. SHOP doesn't want to tell me, and UPS has no record.

July 22, 2026
The Wood Veneer Hub logo

Reply from The Wood Veneer Hub

We are sorry to hear about the trouble with your sample order placed on July 23, 2026. We understand your frustration with the missing package and the lack of information. We are looking into this delivery issue for you.

Warm Regards,
WVH

Rated 5 out of 5 stars

Quality

Fast delivery and quality products

July 15, 2026
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Reply from The Wood Veneer Hub

We are so pleased to hear that your order arrived quickly and that you are happy with the quality of our products. Thank you for your wonderful feedback!

Warm Regards,
WVH

Rated 5 out of 5 stars

Erika Rundle has been great to work…

Erika Rundle has been great to work with. She is very responsive. Thanks Erika!!

July 22, 2026
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Reply from The Wood Veneer Hub

We're so happy to hear about your positive experience and appreciate you sharing your kind words!

Warm Regards,
WVH

Rated 5 out of 5 stars

Product is top quality and customer…

Product is top quality and customer service top notch

July 20, 2026
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Reply from The Wood Veneer Hub

We are so pleased to hear that you found our product to be top quality and our customer service to be top-notch. Thank you for your wonderful feedback!

Warm Regards,
WVH

Rated 2 out of 5 stars

At least 7 boxes/planks have extensive…

At least 7 boxes/planks have extensive damage due to forklifts prongs tearing thru the boxes!

All dents produced white tears in the panels exactly where the boxes are damaged!

Please call or email so that I may forward pictures!

Thx

David Warner
325-428-9253

July 22, 2026
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Reply from The Wood Veneer Hub

We are truly sorry to hear about the damaged boxes and planks. We understand your frustration and appreciate you bringing this to our attention. We are actively looking into this matter to prevent future occurrences.

Warm Regards,
WVH

Rated 5 out of 5 stars

Ordering was simply

Ordering was simply. Delivery was on time. Product is easy to cut to size and was flawless. Love the finished products. 5 star experience!

July 15, 2026
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Reply from The Wood Veneer Hub

We are so delighted to hear that your ordering experience was simple, delivery was on time, and that you found the product easy to cut to size. We're thrilled you love the finished results!

Warm Regards,
WVH

Rated 5 out of 5 stars

Of course the product itself is…

Of course the product itself is amazing. Working with “My personalized Representative is even more amazing.

WVH offers the most reliable amazing and flexible product.
But my Rep Stacie, she truly rocks

Thanks guys. I’ll be sending pictures as soon as we’re done.

July 15, 2026
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Reply from The Wood Veneer Hub

We're so glad to hear you're delighted with our product and the support you received from your representative. It's wonderful to know you find our offerings reliable and flexible, and we truly appreciate your kind words. We look forward to seeing the pictures!

Warm Regards,
WVH

Rated 5 out of 5 stars

Dillon is a ROCKSTAR

Dillon is a ROCKSTAR! I have to say from the first email to the genuinely kind and intent to serve, phone call I received was one of “Great Customer Service”. I am very satisfied. Thank you Dillon!!

August 3, 2026
Unprompted review
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Reply from The Wood Veneer Hub

We're so happy to hear that our team provided such great customer service! We truly appreciate you taking the time to share your positive experience with us.

Warm Regards,
WVH

Rated 5 out of 5 stars

Great company

Great company, customer service and product.

July 15, 2026
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Reply from The Wood Veneer Hub

We're so happy to hear you had such a positive experience with our company, customer service, and product! We truly appreciate your excellent feedback.

Warm Regards,
WVH

Rated 5 out of 5 stars

A Great & Quick service!

It was so helpful being able to order quickly samples! The samples arrived fast and so nicely packaged. Thank you!

July 15, 2026
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Reply from The Wood Veneer Hub

We're so glad to hear that ordering samples was helpful and that they arrived quickly and beautifully packaged! We appreciate your positive feedback.

Warm Regards,
WVH

Rated 5 out of 5 stars

Gabriel was fantastic

Gabriel was fantastic! Kind, helpful and great communication. Absolutely a pleasure.

August 3, 2026
Unprompted review
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Reply from The Wood Veneer Hub

We're so pleased to hear that Gabriel provided such a fantastic experience! We appreciate you highlighting his kindness, helpfulness, and great communication.

Warm Regards,
WVH

Rated 5 out of 5 stars

Katie was very helpful and walked us…

Katie was very helpful and walked us through the process. We are comfortable with our purchase so far and are looking forward to the installation and the results!

July 13, 2026
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Reply from The Wood Veneer Hub

We're so happy to hear that our team was helpful in walking you through the process! It's wonderful that you feel comfortable with your purchase and are looking forward to the installation and results.

Warm Regards,
WVH

Rated 5 out of 5 stars

We order our required samples for the…

We order our required samples for the GC and architect and sometimes require on short notice. We appreciate being able to order what is required and receiving it on a timely basis.

July 21, 2026
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Reply from The Wood Veneer Hub

We are so pleased to hear that we can consistently meet your needs for samples, even on short notice. We truly appreciate your kind words!

Warm Regards,
WVH

Rated 5 out of 5 stars

I purchased a sample but it did seem…

I purchased a sample but it did seem sturdy and something I would use in the future

July 15, 2026
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Reply from The Wood Veneer Hub

We're glad to hear our sample impressed you with its sturdiness! We appreciate your positive feedback and look forward to serving you.

Warm Regards,
WVH

Rated 5 out of 5 stars

Samples arrived quickly

Samples arrived quickly, packed beautifully.

July 14, 2026
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Reply from The Wood Veneer Hub

We're so happy to hear that your samples reached you quickly and were beautifully packaged. Thank you for sharing your positive experience!

Warm Regards,
WVH

Rated 5 out of 5 stars

Great product and great customer…

Great product and great customer service!

July 21, 2026
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Reply from The Wood Veneer Hub

We're so happy to hear you had such a positive experience with both our product and our customer service! We truly appreciate your excellent feedback.

Warm Regards,
WVH

Rated 2 out of 5 stars

different color panels

some of the panels were different color. need to call and get the right color to complete our clinic project.

July 21, 2026
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Reply from The Wood Veneer Hub

We appreciate you bringing the color discrepancy to our attention. We understand how crucial consistent panel color is for your clinic project. We are committed to ensuring you receive the correct panels to complete your project to your satisfaction.

Warm Regards,
WVH

Rated 5 out of 5 stars

Communication was good

Communication was good, product was delivered on the day scheduled for delivery, although it would have been better if the delivery company called or emailed with a delivery window. It worked out because the contractor had extra people on site to help with the delivery but could have been an issue otherwise.

July 14, 2026
The Wood Veneer Hub logo

Reply from The Wood Veneer Hub

We're glad to hear the delivery was on schedule and communication was good! We appreciate your feedback regarding the delivery window notification. We understand how helpful that would have been and will certainly look into improving this aspect of our service. Thank you for sharing your experience.

Warm Regards,
WVH

Rated 5 out of 5 stars

My kitchen Island looks amazing

My kitchen Island looks amazing!
The wood paneling was such a quick, cost effective upgrade that made my whole kitchen look spectacular.

July 14, 2026
The Wood Veneer Hub logo

Reply from The Wood Veneer Hub

We're so happy to hear your kitchen island looks amazing! It's wonderful that the wood paneling provided such a quick and cost-effective upgrade, making your whole kitchen spectacular.

Warm Regards,
WVH

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