The Wood Veneer Hub Reviews 

4,294
•
TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 1,315 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the stunning product quality, noting that the premium wooden wall panels completely transform their living spaces with a clean, professional, and beautiful finish. People also appreciate the exceptional customer service, helpful representatives, and the remarkably fast delivery of free samples that make planning home renovation projects entirely seamless. However, some customers also noted occasional issues with damaged panels or boxes arriving broken during the overall shipping process. Other reviewers additionally mentioned that delivery times could sometimes take considerably longer than expected to finally arrive at their doorsteps.

What people talk about most

Product

Consumers find product satisfaction to be high, frequently praising the beautiful design, premium quality,... See more

Quality

Clients share positive opinions on quality, frequently praising the beautiful appearance, consistent color,... See more

Delivery service

People report positive experiences with delivery service, frequently praising the prompt shipping times and... See more

Order

Reviewers highlight positive aspects of order processes, noting that ordering was easy, helpful advice was... See more

Customer service

Users describe positive interactions with customer service, consistently praising knowledgeable... See more

Reviews shaping this summary

Rated 5 out of 5 stars

These wood veneer hub slat panels completely transformed my home gym. The natural wood tone against the black felt provides a clean, professional finish and the integrated LED lines add a warm, mode... See more

Company replied

Rated 5 out of 5 stars

The WVH delivered the panels within days, not weeks, days of ordering them and the quality is exceptional. This was first attempt to install anything like the the acoustic, slatted wall panels... See more

Company replied

Rated 5 out of 5 stars

Great customer service .., not entirely complete with the install .. will upload pictures when complete, but the walnut hydro panels look fantastic! And are perfect for our project., we were concer... See more

Company replied

Rated 5 out of 5 stars

They’re being installed right now and they’re beautiful. We chose the light oak with the light grey felt over the ubiquitous black felt. Works perfectly in our room. The option of ordering extra long... See more

Company replied


Company details

  1. #47 of 91 best companies in Decoration and Interior Design Store
  2. #5 of 6 best companies in Do-it-Yourself Shop
  3. #33 of 47 best companies in Manufacturer
  4. #4 of 5 best companies in Wood Supplier
  5. #3 of 4 best companies in Woodworking Supply Store

About The Wood Veneer Hub

Written by the company

Since the mid-seventies we have worked tirelessly to bring the world's woods to connoisseurs alike.

Our skilled craftsmen began working with some of the finest wood available to craft custom dashboards for cars, panels for superyacht interiors, and cabinetry for private jets. Then, a few years later, we came up with a big idea: bring this beautiful wood closer to people's homes.

With the help of our British designers and craftsmen, we have created an exclusive range of out-of-the-box wall paneling products. We use the same sustainably sourced wood for our wall and ceiling panels we have used in our workshop for decades.Visit Website

Wall Paneling The original luxury out of the box acoustic slat wood wall panel solution.

The acoustic slat wood wall paneling range is a stunning, easy-to-install wood strip decorative wall and ceiling panel that boasts class A sound absorption. Modern styling personified in every way - streamlined, contemporary looks with the added benefit of acoustic insulation.

  • Fully oiled finish available
  • All stock held in our US warehouse
  • Perfect for both residential and commercial environments
  • Backing felt material produced from recycled material
  • Quick and easy installation
  • Free continental US delivery
  • FSC® Mix 70% (CU-COC-806409) Available

Ideal for all interior applications. Offering an easy-to-install, all in one solution. The panels deliver a visually eye-catching wallcovering application and bring the added benefit of acoustic dampening qualities to any project. Shop Wall Panel Range


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

4K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(4,294)

1,313 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

This was a great experience

This was a great experience. Excellent communication and pleasant knowledgable staff. I highly recommend and will use them again.

July 28, 2026
The Wood Veneer Hub logo

Reply from The Wood Veneer Hub

We are so pleased to hear that you had such a great experience with us! It's wonderful to know that our communication and knowledgeable staff made a positive impression. We look forward to assisting you again.

Warm Regards,
WVH

Rated 4 out of 5 stars

Service was good

Service was good. Professional

July 22, 2026
The Wood Veneer Hub logo

Reply from The Wood Veneer Hub

We are so pleased to hear that our service was professional and met your expectations. We appreciate your kind words.

Warm Regards,
WVH

Rated 4 out of 5 stars

Panels Are Gorgeous! LED Strips Have Confusing And Frustrating Instructions

Wood panels look gorgeous! Very high quality and great workmanship! Delivery was on time, as promised. Highly recommended! I'm only taking away one star because the LED Strips had the most confusing and frustrating instructions I have ever tried to read. Very poorly translated from Chinese. Hours of frustration trying to get them to work properly. LED Strip instructions need to be rewritten in plain English by a native English speaker. Apart from that, everything is EXCELLENT! I would buy from The Wood Veneer Hub again in an instant!

July 21, 2026
The Wood Veneer Hub logo

Reply from The Wood Veneer Hub

We are delighted to hear you found our wood panels gorgeous and of high quality! We truly appreciate your kind words about our products and timely delivery. We sincerely regret the frustration you experienced with the LED strip instructions. We acknowledge the difficulty caused by the poor translation and are actively working to revise these instructions for clarity and ease of understanding by a native English speaker. Your feedback is invaluable, and we are committed to improving this aspect. We are very pleased to know you would consider purchasing from us again!

Warm Regards,
WVH

Rated 5 out of 5 stars

Easy to order and had the material…

Easy to order and had the material quickly!

July 28, 2026
The Wood Veneer Hub logo

Reply from The Wood Veneer Hub

We're delighted to hear that your ordering experience was easy and that you received your material quickly. Thank you for your positive feedback!

Warm Regards,
WVH

Rated 5 out of 5 stars

Great product

Great product. Plan show clients as a superior product

July 27, 2026
The Wood Veneer Hub logo

Reply from The Wood Veneer Hub

We are so pleased to hear that you find our product to be great and plan to show it to your clients as a superior product. Thank you for your wonderful feedback!

Warm Regards,
WVH

Rated 5 out of 5 stars

Nothing but excellent satisfaction when…

Nothing but excellent satisfaction when working with your team

July 27, 2026
The Wood Veneer Hub logo

Reply from The Wood Veneer Hub

We are so glad to hear you had such an excellent experience with our team! Your satisfaction is truly important to us, and we appreciate your kind words.

Warm Regards,
WVH

Rated 5 out of 5 stars

Fast and good service

Swift response

July 20, 2026
The Wood Veneer Hub logo

Reply from The Wood Veneer Hub

Thank you for your kind feedback! We’re glad to hear you experienced fast service and a swift response from our team. We truly appreciate you taking the time to share your experience and thank you for choosing WVH!

Warm Regards,
WVH

Rated 5 out of 5 stars
The Wood Veneer Hub logo

Reply from The Wood Veneer Hub

Thank you for the wonderful feedback! We’re glad to hear that your experience with our team was easy and hassle-free. We truly appreciate your business and hope to assist you again in the future!

Warm Regards,
WVH

Rated 5 out of 5 stars

Great customer service… Hydro panels look great in master bath remodel !

Great customer service .., not entirely complete with the install .. will upload pictures when complete, but the walnut hydro panels look fantastic! And are perfect for our project., we were concerned several months ago that the acoustic panels might not work well behind the tub..,at that time customer service let us know that the hydro panels were coming soon. Worked out great! Love these finished product WVH!

July 20, 2026
The Wood Veneer Hub logo

Reply from The Wood Veneer Hub

We're thrilled to hear that the walnut hydro panels look fantastic and are perfect for your project! We're glad our team could provide timely information about their availability. We look forward to seeing the pictures once the installation is complete.

Warm Regards,
WVH

Rated 4 out of 5 stars

Great service and quick shipping and…

Great service and quick shipping and loved the product. However, shipping was too quick. We ordered based on shipping and delivery time the rep quoted us, but it arrived 2 weeks earlier presenting us with storage issues based on other projects going on. Normally that would be great, but in this case presented storage issues for us.

July 19, 2026
The Wood Veneer Hub logo

Reply from The Wood Veneer Hub

We appreciate your positive feedback on our service and product. We understand that receiving your order earlier than expected caused storage challenges, and we sincerely regret any inconvenience this may have caused. We are reviewing our shipping processes to prevent similar situations.

Warm Regards,
WVH

Rated 5 out of 5 stars

Such amazing quality

Such amazing quality. I’m thinking of more places to put this in my house. Absolutely adore

July 27, 2026
The Wood Veneer Hub logo

Reply from The Wood Veneer Hub

We are so happy to hear you love the quality! We appreciate your kind words and are glad you're enjoying it.

Warm Regards,
WVH

Rated 2 out of 5 stars

Took almost ten weeks to get my damaged panels

Took almost ten weeks to arrive. That was AFTER I asked when it would ship and they realized the stuff was finally in stock and could ship the next day. Apparentlyvthey forgot about my order. When it finally arrived the boxes were all damaged and one of the panels was broken. Will never order from WVH again.

July 22, 2026
The Wood Veneer Hub logo

Reply from The Wood Veneer Hub

We are truly sorry to hear about the significant delay in receiving your order and the damaged condition of the boxes and panel upon arrival. We understand your frustration with this experience and appreciate you bringing these issues to our attention. We are reviewing our processes to prevent similar situations.

Warm Regards,
WVH

Rated 1 out of 5 stars

Have not yet received the samples I…

Have not yet received the samples I ordered and paid for.🤷‍♀️ Nothing to review.

July 13, 2026
The Wood Veneer Hub logo

Reply from The Wood Veneer Hub

We are very sorry to hear your samples have not arrived. We are looking into this delivery issue for you right away.

Warm Regards,
WVH

Rated 5 out of 5 stars

Exceeds Expectations

Shipping was quick, and everything arrived well packaged. Nothing was damaged and the product matches the online description!

July 17, 2026
The Wood Veneer Hub logo

Reply from The Wood Veneer Hub

We're so pleased to hear that your order arrived quickly and was well-packaged! It's wonderful that everything was undamaged and matched the online description perfectly. Thank you for your positive feedback!

Warm Regards,
WVH

Rated 5 out of 5 stars

They sent the samples right away and…

They sent the samples right away and did not charge me for them. First time caller. The samples arrived quickly. The quality of the acoustic part was way above what I was expecting.

July 24, 2026
The Wood Veneer Hub logo

Reply from The Wood Veneer Hub

We're delighted to hear that your samples arrived quickly and that you were impressed with the quality of the acoustic materials. Thank you for your kind words!

Warm Regards,
WVH

Rated 5 out of 5 stars

Great quality and so many options to…

Great quality and so many options to choose from. Highly recommend!

July 16, 2026
The Wood Veneer Hub logo

Reply from The Wood Veneer Hub

We are so pleased you found great quality and so many options to choose from. Thank you for your high recommendation!

Warm Regards,
WVH

Rated 5 out of 5 stars

Easy to place orders

Easy to place orders, ships fast. Great customer service when needed.

July 24, 2026
The Wood Veneer Hub logo

Reply from The Wood Veneer Hub

We're so glad to hear that placing orders is easy and that your items ship fast! We appreciate your kind words about our customer service.

Warm Regards,
WVH

Rated 4 out of 5 stars

Driver called ahead before arriving at…

Driver called ahead before arriving at my client’s project. He was very easygoing, timely and helpful - great attitude.
Installation of panels is next week. We can’t wait!

July 23, 2026
The Wood Veneer Hub logo

Reply from The Wood Veneer Hub

We're so pleased to hear that our driver provided such a positive experience for your client's project! We're excited for your panel installation next week.

Warm Regards,
WVH

Rated 1 out of 5 stars

Customer service ruined your product.

Customer service ruined your product.

July 16, 2026
The Wood Veneer Hub logo

Reply from The Wood Veneer Hub

We appreciate you sharing your feedback regarding your customer service experience. We are actively reviewing our processes to improve.

Warm Regards,
WVH

Rated 5 out of 5 stars

Love The Wood Veneer Hub Panels

This was my second order for the premium oiled walnut panels. They make such a statement that everyone is wowed when they see them. Also ordered the re-chargeable lights which add a unique layer to the overall look. Ordering was easy as their website is user friendly.

July 22, 2026
The Wood Veneer Hub logo

Reply from The Wood Veneer Hub

We are absolutely delighted to hear that our premium oiled walnut panels continue to impress and create such a statement in your space! It's wonderful to know that the rechargeable lights also add a unique touch. We're also glad you found our website user-friendly.

Warm Regards,
WVH

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look