Our hosts were gracious and clearly wanted us to be comfortable in their home. The home, gardens and view are all very beautiful. While the weather could have been better we were very comfortable and... See more
Company replied
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Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
This house has it all. An amazing view of the mountains, a kitchen with everything you need to feed a crowd, beautifully appointed bedrooms, and a lower level with everything you could possibly need... See more
Company replied
I absolutely love Thirdhome! I love that you get emails showing new properties and new available weeks every day. They also let you know new keyless properties! Booking is sooo easy and fast. So man... See more
Company replied
Booked our 1st vacation and it was super easy. There are so many opportunities to visit incredible places via ThirdHome that we were not sure where to go 1st - but ended up choosing an amazing lake h... See more
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Company details
- #7 of 24 best companies in Vacation Rental
Written by the company
ThirdHome is a luxury home exchange community, exclusive for second home owners with over 30,000 members with properties in over 100 countries globally. Being part of ThirdHome's private home exchange allows you to trade unused time in your second home to gain access to countless others in exclusive destinations. In addition to private homes, enjoy access to yachts, estates, and 100+ resorts worldwide. You’ll never have to visit the same place twice. You’ll never pay rental rates but a nominal Exchange Fee.
Contact info
5200 Maryland Way, 37027, Brentwood, United States
- contact@thirdhome.com
- www.thirdhome.com
4.7
Excellent
848 reviews
Replied to 100% of negative reviews
Typically replies within 48 hours
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Reply from ThirdHome
Thank you for your feedback! We’re happy to hear your booking experience was seamless and straightforward.
Lovely home
Lovely home! Owner available to help out/answer questions. We enjoyed our relaxing time there!
March 29, 2026
Reply from ThirdHome
Thank you for your kind review! We’re so happy to hear you enjoyed a relaxing stay and that the home—and helpful owner—made your experience even better. We truly appreciate you sharing your feedback and hope to welcome you back for another peaceful getaway soon!
Was a fantastic place!
Was a fantastic place!! More beautiful than expected and we really recommend for you vacation. The people was very nice. In the restaurant the food was very good. For sure we will be back in the future. Love it everything ♥️
April 7, 2026
Reply from ThirdHome
Thank you so much for your wonderful review! We’re thrilled to hear the property was even more beautiful than expected and that you had such a fantastic stay. It’s great to know you enjoyed the friendly people, delicious restaurant food, and every part of your experience. We truly appreciate your recommendation and can’t wait to welcome you back for another amazing vacation in the future!
Reply from ThirdHome
Thank you for your feedback! We’re glad to hear the communication with the owner was smooth and that you enjoyed the home’s great location.
Great first experience with Thirdhome
Great first experience with Thirdhome. Check in and out went smoothly. House was just as pictured.
April 7, 2026
Reply from ThirdHome
Thank you for your kind review! We’re so glad to hear your first experience with ThirdHome was a great one. It’s wonderful to know check-in and check-out were seamless and that the home was exactly as pictured. We truly appreciate you sharing your experience and hope it’s the first of many incredible stays with ThirdHome!
A wonderful location in the heart of…
A wonderful location in the heart of Paris! The perfect place to walk around the city and enjoy the wonderful sights that Paris has to offer. Loved our stay Thank you
March 29, 2026
Reply from ThirdHome
Thank you for your lovely review! We’re so glad to hear you enjoyed such a wonderful stay in the heart of Paris. It’s great to know the location made it easy to explore the city and take in all the incredible sights Paris has to offer. We truly appreciate you sharing your experience and hope to welcome you back for another unforgettable stay soon!
The home was beautiful
The home was beautiful, and the view of ocean was spectacular! The home had a beach and antique vibe which together made for a elegant atmosphere. We would absolutely return to this gem in Ventura Califoria with all the the fresh seafood and kicked back lifesstyle enjoyed here.
March 22, 2026
Reply from ThirdHome
Thank you for the wonderful review! We’re so glad to hear you enjoyed the beautiful home and those spectacular ocean views. It’s great to know the beach-meets-antique charm created such an elegant and memorable atmosphere for your stay. Ventura sounds like the perfect backdrop for a relaxing getaway, and we’d be delighted to help welcome you back to this special gem again soon!
Very disappointing experience
The platform is complicated and time-consuming to use, and you still end up paying a significant amount (around half the cost of an Airbnb), while homeowners don’t even receive basic compensation like cleaning.
My guest left my property in terrible condition — damaged plants, stained carpet, and misuse of appliances — and never responded when I reached out. The insurance process with ThirdHome has been slow and frustrating.
After trying it twice, I’ve decided to leave. It’s simply not worth the time, money, or risk.
Airbnb is far easier, more profitable, and much less stressful.
Would not recommend.
March 23, 2026
Unprompted review
Reply from ThirdHome
Thank you for sharing your feedback. We’re very sorry to hear about the issues you experienced with your recent stay. Please know that we take these situations seriously. Our claims team, in coordination with CPD, is actively working through Truvi to resolve your claim regarding the property damage.
We understand how frustrating this process can feel, and we appreciate your patience as we work to ensure a fair resolution. Your feedback is valuable and helps us identify areas where we can improve both the platform and support for homeowners.
We hope to have the opportunity to restore your confidence in ThirdHome.
The perfect Florida Gulf getaway!
The home is a very nice rental with great location, access to beach with accessories and swimming pool. Home decor was pleasing, one bedroom down and three up worked out great. Minimal maintenance issues which were quickly resolved. Many varied and quality restaurants and shopping nearby.
March 12, 2026
Reply from ThirdHome
Thank you for sharing your experience! We’re thrilled to hear the home’s location, beach access, and pool made your stay enjoyable. It’s great that the layout worked perfectly for your group and that any maintenance issues were resolved quickly. Sounds like you had the perfect mix of comfort, style, and convenience with nearby dining and shopping!
Global network of homes built on trust
It was obvious how much trust this organization has developed with its hosts. The process was well-supported and the home beautiful! Very grateful for our stay and looking forward to exploring the world through thirdhome.
March 26, 2026
Reply from ThirdHome
Thank you for your thoughtful review! We’re so glad to hear you felt the trust and care that make the ThirdHome community so special. It’s wonderful to know the process felt well-supported and that the home made such a beautiful impression. We truly appreciate you sharing your experience and can’t wait to help you continue exploring the world through ThirdHome!
Reply from ThirdHome
Thank you for your kind review! We’re so glad to hear you enjoyed the home, the location, and your host. We truly appreciate you sharing your experience and would love to help welcome you back for another wonderful stay!
This property did not meet ThirdHome…
This property did not meet ThirdHome Standards.
I believe one of the biggest issues we encountered was the mismatch between the property’s description and its reality. The listing stated that the kitchen was “fully stocked, great for nights at home cooking.” To its credit, there was a Le Creuset saucepan and a Blackstone griddle. However, the skillets were all heavily scratched Teflon, and the griddle required significant time to clean. Since only heat and water could be used, it still retained a rancid oil smell afterward. The grease overflow hadn’t been emptied.
The utensils were so flimsy they bent when scooping ice cream, making it feel as though we were eating with plastic cutlery. In the guest bedrooms, the beds were extremely uncomfortable—our guests eventually slept on the living room couch in hopes of better rest. One of the drains was clogged, there was noticeable pet hair on supposedly clean sheets, and the throw pillows were badly stained. Altogether, the space felt more like a frat house than a condo meant for travelers seeking comfort.
To your credit, when we sent photos, someone came out promptly to re-vacuum and address the drain issue. I chose not to keep calling to request more repairs during our vacation, but overall, the experience was disappointing. I believe most of these issues stem from the owner’s lack of upkeep rather than Vacasa itself, as we are seasoned travelers and hosts familiar with short-term rental standards.
April 5, 2026
Reply from ThirdHome
Thank you for taking the time to share your detailed feedback. We are very sorry to hear that the property did not meet your expectations or ThirdHome standards. Your comments regarding the kitchen condition, furnishings, cleanliness, and overall comfort are taken seriously, and we sincerely apologize for the impact this had on your stay.
We do appreciate you noting that our team was able to respond promptly when issues were brought to our attention, but we understand that this did not fully resolve your experience. This is not the level of quality we strive to provide our Members, and your feedback will be shared directly with the appropriate parties to address these concerns.
As a gesture of goodwill and with our apologies, we would like to offer a refund of two (2) Keys back to your account, along with $200 of your Exchange Fee returned via Member Credit.
We truly value your experience and appreciate you bringing this to our attention. Thank you again for your understanding, and we hope to have the opportunity to provide you with a much improved stay in the future.
Easy to book and quality property at a…
Easy to book and quality property at a reasonable price.
March 27, 2026
Reply from ThirdHome
Thank you for your kind feedback! We’re so glad to hear the booking process was easy and that you found the property to be both high quality and a great value. We truly appreciate you sharing your experience and hope to help you plan another wonderful stay soon!
Third Home Wrongly Sides With Owner
I rented a 3 bedroom 3 bath two story home. Local temperatures were 54 degrees at night and 62 during the day. The home did not advertise that it did not have heat. It did advertise that it did not have air conditioning.
Upon arrival I realized the home had split units in each bedroom offering heat and a/c.
No heat in the living room
No heat in the sitting area
No heat in the kitchen
No heat in the bathrooms.
I asked Third Home for a refund since I had to leave and find other suitable accommodations. Third Home said no because there was heat in the bedrooms
I'm sorry but I rented THE WHOLE HOUSE. I cannot be expected to spend my whole week in my bedroom. Nor can I be expected to sweaters and jackets to cook dinner. During the day it was actually warmer outside than inside. Denying my refund and siding with the owner in this situation where it was not clearly advertised ahead of time was wrong. The company showed me just who the company sides with and cares about.
The owner was made aware of the no heat situation and replied ‘maybe the split units in the bedrooms could be used for heat but I had to ask my parents.’
April 1, 2026
Reply from ThirdHome
We have spoken with the Host regarding your experience. The interior heat was available, and the Host would have been happy to assist had they known you were having difficulty operating the system. We understand that this caused frustration during your stay, and we sincerely apologize for any inconvenience.
Under normal circumstances, we would not return any portion of the Keys or Exchange Fee used to secure the stay. However, as a one-time exception to policy, the company will return the Keys you expended back to your account.
In the future, we recommend reaching out to the Host directly if any issues arise, as they are always available to help ensure your stay is comfortable.
Thank you for your understanding.
Beautiful location
Beautiful location. Host was very responsive. Everything you need was there to enjoy a beach get away
April 2, 2026
Reply from ThirdHome
Thank you for your kind review! We’re so glad to hear you enjoyed the beautiful location and had everything you needed for a relaxing beach getaway. It’s wonderful to know the host was responsive and helped make your stay even more enjoyable. We truly appreciate you sharing your experience and hope to welcome you back again soon!
Reply from ThirdHome
Thank you for your kind feedback! We’re so glad to hear you found the website easy to use and the communication clear and concise.
This house has it all
This house has it all. An amazing view of the mountains, a kitchen with everything you need to feed a crowd, beautifully appointed bedrooms, and a lower level with everything you could possibly need to entertain children and adults alike. The attention to detail made the whole experience a fun and luxurious vacation. Our week included both snow and then high 70’s. We were continually drawn to the beautiful balconies and the view of the Smokies.
March 26, 2026
Reply from ThirdHome
Thank you for sharing such a wonderful review! We’re thrilled to hear the home exceeded your expectations, from the stunning mountain views to the fully equipped kitchen and beautifully appointed bedrooms. It’s great to know the lower level kept both children and adults entertained, and that the attention to detail made your vacation feel luxurious and fun. Experiencing both snow and sunny days sounds like the perfect Smoky Mountain getaway!
We have enjoyed every home and every…
We have enjoyed every home and every experience we have had through Thirdhome! We can always count on wonderful accommodations that have been vetted by ThirdHome!
We recently took a walk down memory lane in Colonial Beach, Virginia where our father was raised. ThirdHome had a historic home listed as an option, not only was it updated and beautifully maintained, it had a riverfront view! I have always recommended ThirdHome to Friends!
April 2, 2026
Reply from ThirdHome
Thank you so much for sharing such a meaningful experience! We’re truly honored that ThirdHome could be part of a trip filled with special memories in Colonial Beach. It’s wonderful to hear the home exceeded expectations with its charm, updates, and beautiful riverfront setting. We’re also so grateful for your continued trust in our vetted accommodations and for recommending ThirdHome to your friends. We look forward to helping you create many more unforgettable experiences ahead!
The Club at Solaz was fab!
The Club at Solaz was fabulous! Excellent room with amazing views. Lovely pool and restaurant options. Highly recommend!! We will definitely be back!
March 26, 2026
Reply from ThirdHome
Thank you for the wonderful review! We’re so glad to hear you had such a fabulous stay at The Club at Solaz. It’s great to know you enjoyed the beautiful room, amazing views, and the pool and restaurant options as well. We truly appreciate your recommendation and look forward to welcoming you back for another incredible stay!
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