Third Rock Energy Reviews 

344
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 64 reviews, reviewers overwhelmingly had a great experience with this company. Consumers frequently praise the high quality and robust build of the products, noting they are rugged and feel well-made. Many buyers are happy with the excellent performance of the chargers and cables, finding them straightforward and effective for charging. However, some customers noted minor issues, such as one product having missing velcro straps, or requesting a sturdier reel for storage. A few other people also felt that some items were missing components like the storage bag, or that the initial setup required a specific unplugging sequence.

What people talk about most

Product

Consumers find product to be positive, highlighting the exceptional quality, sturdy build, and reliable... See more

Quality

People report positive experiences with quality, highlighting that items are well made from sturdy,... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting that shipments arrive... See more

User experience

Reviewers mention positive feedback about user experience, highlighting a simple selection process and an... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Purchased the 16A CEE version with 10m lead. It's rugged , has an informative display of the usual volts, amps, etc. When powered-up it initially displays the cumulative energy (kWh) used to date, th... See more

Company replied

Rated 5 out of 5 stars

This EV charger cable is absolutely excellent. Well made, sturdy and rugged. I bought it on recommendation from my EV charger installer so that I can park my EV in the garage whilst it is on charge.... See more

Company replied

Rated 5 out of 5 stars

Charging cable was delivered quickly, well packaged and comes in a high quality padded bag. It is straightforward in use and it performs well. I have tried both the 10 and 13 amp settings, and using a... See more

Company replied

Rated 5 out of 5 stars

Extremely fast delivery; EV charger arrived very well packaged. Product looks and feels good quality. Tested fine first time; easy to use! 10m cable is heavy duty & substantial and included carry bag... See more

Company replied


Company details

  1. Electric Vehicle Charging Station
  2. Auto Accessories Wholesaler
  3. Auto Parts Market
  4. Auto Parts Store
  5. Car Accessories Store
  6. Car Equipment Accessories Store

Written by the company

🔋 UK Specialists in Portable EV Chargers & Cables Third Rock Energy is a leading UK family-run business dedicated to supplying safe, high-quality electric vehicle charging equipment. Since 2019, we have specialized in premium portable EV chargers and durable Type 2 charging cables specifically designed and rigorously tested for use across the British market. Our commitment to quality ensures we only stock products carrying the highest levels of certification, including UKCA, CE, and TUV. This is the core of our business: providing reliable, certified EV plug-in chargers so you can charge with absolute confidence. Based in Pontefract, West Yorkshire, our team leverages extensive, in-depth industry knowledge to serve EV owners nationwide. We pride ourselves on exceptional customer service, treating every customer, supplier, and partner with the friendly, helpful approach we would expect ourselves. Whether you need guidance on a 3kW 13A charger for your home or advice on a high-power 22kW 3-phase commercial cable, we are always happy to offer expert help with no obligation to purchase. You can contact our UK team directly via email at hello@thirdrockenergy.co.uk or by phone on 0333 772 6098


Contact info

4.9

Excellent

TrustScore 5 out of 5

344 reviews

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4.9

All reviews

(344)

64 reviews in the last 12 months

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Rated 5 out of 5 stars

3 pin 10m charging cable

Charging cable was delivered quickly, well packaged and comes in a high quality padded bag. It is straightforward in use and it performs well. I have tried both the 10 and 13 amp settings, and using a newly installed EV-rated outdoor 13 amp socket the plug barely gets warm.

August 10, 2025
Unprompted review
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Reply from Third Rock Energy

Thank you Ian

Rated 5 out of 5 stars

Prompt dispatch

Received 20m type 2 cable within 3 days of order. It's still in the packaging as I've been refused permission to install the charger.

August 15, 2025
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Reply from Third Rock Energy

Thank you Andy

Rated 5 out of 5 stars

Very happy with purchase ... would recommend

Extremely fast delivery; EV charger arrived very well packaged. Product looks and feels good quality. Tested fine first time; easy to use! 10m cable is heavy duty & substantial and included carry bag is pleasantly also good quality.

August 21, 2025
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Reply from Third Rock Energy

Thank you Steve

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Rated 4 out of 5 stars

3 Pin plug home charger

Product arrived very quickly and is working perfectly. Didn't receive my storage bag tho. Very happy with product.

August 4, 2025
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Reply from Third Rock Energy

Hi Charles, I am so sorry that your item didn't arrive with the bag. We will get this sent out tomorrow for you and should arrive by Wednesday. Apologies again

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Rated 5 out of 5 stars

Pleasure to deal with

Brought a EV charger from them just over a year ago, unfortunately it went faulty a few days ago, a quick few emails & photos with third rock and they replaced under warranty. Usually businesses make you jump through hoops for warranty claims, not third rock. Cannot fault them one bit.

July 15, 2025
Unprompted review
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Reply from Third Rock Energy

Thank you

Rated 4 out of 5 stars

Type2 Portable 3-pin EV Charger 13A

Type 2 Portable EV Charger 13A , UK 3 Pin Plug

Its very good. It is charging my Electric car Omoda E5 with 61kWh battery from 40% to 100% in about 14 hours for £5.60 giving me 260 miles total. It has got RCD protection and I got a separate fuse fitted with additional RCD. I only charge with 13A and it keeps adjusting itself from 9A to 13A while charging. I am getting just above 2.3kwph.

The only thing is that there is no YouTube video from Third Rock for how to operate this charger. It comes with a manual which is not very well explained.

I am happy with this Charger. No complaints.

June 26, 2025
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Reply from Third Rock Energy

Thank you for your feedback, we will look into creating a how too guide :)

Rated 5 out of 5 stars

Item ordered on Thursday

Item ordered on Thursday, arrived next day Friday.
With the charger having the capability of various amp input rating, I was able to charge my vehicle on 16amp as this was the rating of cable to garage.
New 40amp supply cable has now been fitted and can charge using the 32amp setting.
The delay charge function is especially useful, as can charge during cheaper tariffs.
The overall savings compared to having an installed unit by another company must be in excess of £500.
Well done, Third Rock an excellent item of quality, that exceeds my expectations.

June 25, 2025
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Reply from Third Rock Energy

Thank you

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Rated 5 out of 5 stars

Great product and customer service

Great delivery, has all the features I wanted/needed. I had a technical query which the owner quickly assisted me with. Overall very satisfied, seems a quality product.

June 25, 2025
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Reply from Third Rock Energy

Thank you

Rated 5 out of 5 stars

Pleased as punch of Plymouth

We have had Several of the 3 Phase chargers now, Great product and they are so versatile & cost effective, delivery is quick so an all round 5 star from me.

June 26, 2025
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Reply from Third Rock Energy

Thank you for your feedback

Rated 5 out of 5 stars

3-pin 15m charger. Great product, speedy delivery.

Ordered a 3-pin 15m charger in the morning, delivered the following day. It appears well made. Having an older house, with old wiring, I tend to use it on the 8 amp setting - heat build up was a worry for me. There is absolutely zero (ok, probably not zero, but it's still cold to the touch) heat build up around the plug after 6 hours of charging. It provides around 1.8kW/h at this setting. I've not tried the other current settings so far for comparison.

June 26, 2025
Unprompted review
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Reply from Third Rock Energy

Thank you for your feedback

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Rated 5 out of 5 stars

Although it’s only just been fitted

Although it’s only just been fitted, and I haven’t got the car yet, the product is high quality, versatile, meets all my requirements, and I did have a question that answered almost immediately, by Michael! Brilliant customer service. I will update once attached to the car👍

June 3, 2025
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Reply from Third Rock Energy

Thank you for your feedback

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