Third Rock Energy Reviews 

344
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 64 reviews, reviewers overwhelmingly had a great experience with this company. Consumers frequently praise the high quality and robust build of the products, noting they are rugged and feel well-made. Many buyers are happy with the excellent performance of the chargers and cables, finding them straightforward and effective for charging. However, some customers noted minor issues, such as one product having missing velcro straps, or requesting a sturdier reel for storage. A few other people also felt that some items were missing components like the storage bag, or that the initial setup required a specific unplugging sequence.

What people talk about most

Product

Consumers find product to be positive, highlighting the exceptional quality, sturdy build, and reliable... See more

Quality

People report positive experiences with quality, highlighting that items are well made from sturdy,... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting that shipments arrive... See more

User experience

Reviewers mention positive feedback about user experience, highlighting a simple selection process and an... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Purchased the 16A CEE version with 10m lead. It's rugged , has an informative display of the usual volts, amps, etc. When powered-up it initially displays the cumulative energy (kWh) used to date, th... See more

Company replied

Rated 5 out of 5 stars

This EV charger cable is absolutely excellent. Well made, sturdy and rugged. I bought it on recommendation from my EV charger installer so that I can park my EV in the garage whilst it is on charge.... See more

Company replied

Rated 5 out of 5 stars

Charging cable was delivered quickly, well packaged and comes in a high quality padded bag. It is straightforward in use and it performs well. I have tried both the 10 and 13 amp settings, and using a... See more

Company replied

Rated 5 out of 5 stars

Extremely fast delivery; EV charger arrived very well packaged. Product looks and feels good quality. Tested fine first time; easy to use! 10m cable is heavy duty & substantial and included carry bag... See more

Company replied


Company details

  1. Electric Vehicle Charging Station
  2. Auto Accessories Wholesaler
  3. Auto Parts Market
  4. Auto Parts Store
  5. Car Accessories Store
  6. Car Equipment Accessories Store

Written by the company

🔋 UK Specialists in Portable EV Chargers & Cables Third Rock Energy is a leading UK family-run business dedicated to supplying safe, high-quality electric vehicle charging equipment. Since 2019, we have specialized in premium portable EV chargers and durable Type 2 charging cables specifically designed and rigorously tested for use across the British market. Our commitment to quality ensures we only stock products carrying the highest levels of certification, including UKCA, CE, and TUV. This is the core of our business: providing reliable, certified EV plug-in chargers so you can charge with absolute confidence. Based in Pontefract, West Yorkshire, our team leverages extensive, in-depth industry knowledge to serve EV owners nationwide. We pride ourselves on exceptional customer service, treating every customer, supplier, and partner with the friendly, helpful approach we would expect ourselves. Whether you need guidance on a 3kW 13A charger for your home or advice on a high-power 22kW 3-phase commercial cable, we are always happy to offer expert help with no obligation to purchase. You can contact our UK team directly via email at hello@thirdrockenergy.co.uk or by phone on 0333 772 6098


Contact info

4.9

Excellent

TrustScore 5 out of 5

344 reviews

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4.9

All reviews

(344)

64 reviews in the last 12 months

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Rated 5 out of 5 stars

Great product and easy to find what I needed

Easy to find what I wanted, then easy to order and delivery was pretty quick too 😀
Got myself a granny charger just in case so it's not a day to day use thing for me. But I love that it has the ability to change the amperage to protect the wiring. Just giving it a test run now and so far so good. Would I use them again ... I hope I don't have to 😉 but if I did I would!

October 21, 2025
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Reply from Third Rock Energy

Thank you

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Rated 5 out of 5 stars

Great communication

Excellent communication before and after purchase particularly when I had questions.
Good selection of products and easy to use website.
Highly recommended EV 3 plug charger (granny) for safety features, delay charge and power

October 2, 2025
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Reply from Third Rock Energy

Thank you

Rated 5 out of 5 stars

Very pleased with my 10 metre 3 pin…

Very pleased with my 10 metre 3 pin type 2 EV charging cable. Very good quality and is easy to store in the car for use in emergencies or when we are away in a cottage or something. Bag is excellent. Arrived quickly. Very happy.

October 1, 2025
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Reply from Third Rock Energy

Thank you

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Rated 5 out of 5 stars

Excellent 16A CEE version with 10m Lead

Purchased the 16A CEE version with 10m lead. It's rugged , has an informative display of the usual volts, amps, etc. When powered-up it initially displays the cumulative energy (kWh) used to date, then when connected to a vehicle reports the current active session energy usage - brilliant.
Also pleased with the UKCA and CE approvals.

September 30, 2025
Unprompted review
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Reply from Third Rock Energy

Thank you

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Rated 3 out of 5 stars

The product itself is good

The product itself is good, but the courier collection from my local delivery spot was teriable. I was not sent the collection code and dealing with this took approximately 20mins on hold in the newsagents despite having several reference numbers and my driving licence.

September 17, 2025
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Reply from Third Rock Energy

Hi David, I am pleased that you are happy with your product. I am really sorry that the courier appears to have caused you some problems here. I will be sure to share your feedback with DHL on your behalf. Thank you for taking taking the time to provide feedback.

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Rated 5 out of 5 stars

Excellent well made product

Excellent well made product. Works as it should and it’s great to be able to adjust the current prior to charging. It took me a good few minutes to work out how to set the delay timer. I feel that the instructions could have been a bit clearer.

September 12, 2025
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Reply from Third Rock Energy

Thank you Derek

Rated 5 out of 5 stars

Absolutely excellent

This EV charger cable is absolutely excellent. Well made, sturdy and rugged. I bought it on recommendation from my EV charger installer so that I can park my EV in the garage whilst it is on charge.
I initially gave 4 rather than 5 stars as I couldn't find a reel that is sturdy enough to house this cable. Having received a very kind and positive response from Third Rock Energy I have no hesitation in upgrading my star rating.

September 10, 2025
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Reply from Third Rock Energy

Hi Mr Harbour, thank you for taking the time to leave us a review. It really is appreciated. I am pleased that you are happy with the product that you bought from us. I am sorry that you have been able to find a reel suitable. We do offer a wall bracket which is strong enough to hang the cable from. We have arranged to have one of these sent to you in the hope that this helps. Thanks again

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