Daniel and Claire where absolutely amazing, I will be only using three store I future, so helpful and customer service 2nd to none.
Company replied
Location
Switch locationUnit 15C, Forestside Shopping Centre, Belfast, BT8 6FX Belfast, North, GB
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See what reviewers are saying
Daniel was absolutely amazing, so approachable and extremely friendly. So patient and understanding. As I'm not tech savvy! He definitely sold 3 network to me. So ordered the new Samsun... See more
Company replied
dylan helped pick the phone best suited to us and gave us all the options we had to make an informed choice, no faff just excellent service!
Company replied
I was torn between two models recently, but Edgaras gave honest pros and cons without pressure. Went with the iPhone and got the phone, case, screen protector, and charger for under budget. Transfer w... See more
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Company details
About Three UK - 3Store Belfast (Forestside)
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
Unit 15C, Forestside Shopping Centre, Belfast, BT8 6FX, Belfast, North, United Kingdom
- 02890649842
4.8
Excellent
76 reviews
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Daniel and Claire where absolutely…
Daniel and Claire where absolutely amazing, I will be only using three store I future, so helpful and customer service 2nd to none.
October 6, 2026
Unprompted review
Reply from Three UK - 3Store Belfast (Forestside)
Thank you so much, Stacey! 🎉 We’re delighted Daniel and Claire could support you in just the way you needed. Wishing you a truly wonderful day! ☺️ — Three Social Media Team
Another great expiernge thanks to edga
September 20, 2026
Unprompted review
Reply from Three UK - 3Store Belfast (Forestside)
Woohoo 🎉 Edgar, We're glad Edga continues to deliver such standout support.
- Three Social Media Team
Excellent service!!
dylan helped pick the phone best suited to us and gave us all the options we had to make an informed choice, no faff just excellent service!
September 18, 2026
Unprompted review
Reply from Three UK - 3Store Belfast (Forestside)
Hello there, it’s lovely to know Dylan helped you explore the phone options and choose what suited you, making the decision a positive one — Three Social Media Team
Dylan is very efficient and fixed my…
Dylan is very efficient and fixed my problem with no effort. 100%.
September 21, 2026
Unprompted review
Reply from Three UK - 3Store Belfast (Forestside)
Hi Beverly, it's encouraging to see Dylan receive such strong recognition. Reviews like yours highlight the difference a smooth and effective experience can make. — Three Social Media Team
Edgar was very helpful and…
Edgar was very helpful and professional. He helped me set up my new phone
September 19, 2026
Unprompted review
Reply from Three UK - 3Store Belfast (Forestside)
Hi Phillip, thanks for the amazing feedback. We’re happy to hear that Edgar provided skilled assistance in setting up your new device and made the experience smooth and stress free.
-Three Social Media Team
Daniel was wonderful
September 19, 2026
Unprompted review
Reply from Three UK - 3Store Belfast (Forestside)
Hi Margaret, thank you for your review. We're delighted to hear Daniel made such a positive impression and provided a great experience during your visit.— Three Social Media Team
Daniel
Daniel, was very knowledgeable and resolved my renewal in record time.
September 19, 2026
Unprompted review
Reply from Three UK - 3Store Belfast (Forestside)
Hi Ryan, thanks for sharing your feedback. We're pleased to hear Daniel was able to get everything sorted efficiently and made the renewal process straightforward for you.— Three Social Media Team
Edgarsas has provided an amazing…
Edgarsas has provided an amazing customer experience today. I'm appreciative of how helpful he has been. Will definitely shop at three again
September 3, 2026
Unprompted review
Reply from Three UK - 3Store Belfast (Forestside)
Thanks so much, Rhonda! 🎉 We’re so happy Edgarsas could help you get exactly how you wanted. Enjoy your day, you’re awesome! ♥ - Three Social Media Team
Amazing experience Dylan couldn’t have…
Amazing experience Dylan couldn’t have been more than helpful today.
September 1, 2026
Unprompted review
Reply from Three UK - 3Store Belfast (Forestside)
Hi Mia, thank you for your 5 ⭐ rating. Dylan’s dedication stood out today, and we’re delighted the support provided left such a strong impression — Three Social Media Team
Dylan was very good at assisting me in…
Dylan was very good at assisting me in getting a new phone would 10/10 recommend his customer service
August 26, 2026
Unprompted review
Reply from Three UK - 3Store Belfast (Forestside)
Hi David, thank you for your kind review. We're pleased to hear Dylan made the process of getting your new phone smooth and straightforward. It's great to know you had such a positive experience. Enjoy your new device!
- Three Social Media Team
Dylan very kindly helped me transfer…
Dylan very kindly helped me transfer all my date / apps from my old phone to my new phone. He was chatty and so very helpful. He went above and beyond. Excellent service.
August 26, 2026
Unprompted review
Reply from Three UK - 3Store Belfast (Forestside)
Hi there, thanks for taking the time to share this. We're delighted to hear Dylan made the switch to your new phone so smooth and provided such helpful support throughout.— Three Social Media Team
Excellent customer service
Excellent customer service - Edgar was extremely helpful!
August 12, 2026
Unprompted review
Reply from Three UK - 3Store Belfast (Forestside)
Ava, it’s wonderful to hear your experience was so positive. We’re really pleased to know you felt well supported throughout your interaction.
— Three Social Media Team
Dylan was a lot of help
Dylan was a lot of help, he helped me replace my sim and seemed very knowledgeable as he talked me through the process and got my phone working again!
August 17, 2026
Unprompted review
Reply from Three UK - 3Store Belfast (Forestside)
Hi Abel, we appreciate your feedback. It’s great to hear Dylan explained everything clearly and restored your service without any hassle.
– Three Social Media Team
Was a great experience with staff for…
Was a great experience with staff so helpful especially clare
August 17, 2026
Unprompted review
Reply from Three UK - 3Store Belfast (Forestside)
Thank you, Carly, for your kind review! 🎊 We're delighted to hear Clare gave you such attentive support and made your visit a positive experience. ☺️ - Three Social Media Team
Excellent customer service and great…
Excellent customer service and great knowledge
August 6, 2026
Unprompted review
Reply from Three UK - 3Store Belfast (Forestside)
Hi there, thank you so much for the 5 ⭐ review! We're always happy to help. - Three Social Media Team
Daniel was absolutely amazing
Daniel was absolutely amazing, so approachable and extremely friendly.
So patient and understanding.
As I'm not tech savvy!
He definitely sold 3 network to me. So ordered the new Samsung Z flip 8.
Excited to get it.
He also helped me trade my old phone in, fabulous return for it.
So a very happy customer.
Excellent customer services, highly recommend 👌
August 3, 2026
Unprompted review
Reply from Three UK - 3Store Belfast (Forestside)
Hi Lucille, your experience was made even more enjoyable with Daniel’s guidance, helping you feel confident while choosing your new Samsung Z Flip 8 and arranging your trade-in. We’re delighted to hear you’re excited to receive your new device and appreciate you sharing your experience with us. — Three Social Media Team
Daniel in the forestside store
Daniel in the forestside store in Belfast was excellent- best customer experience I’ve ever had in any technology related store
July 25, 2026
Unprompted review
Reply from Three UK - 3Store Belfast (Forestside)
Hi Gregory, we are glad to hear that Daniel at our Forestside store in Belfast looked after you so well and provided your best technology store experience yet. It is excellent to know his care made such a fantastic impression during your visit. — Three Social Media Team
Dylan was so helpful and really…
Dylan was so helpful and really informative on all of the questions I had. Amazing service and would absolutely recommend anyone to go into the shop.
July 24, 2026
Unprompted review
Reply from Three UK - 3Store Belfast (Forestside)
Hi Alex, we’re glad Dylan’s knowledge and support helped you feel confident throughout your visit. It’s great to know you’d encourage others to stop by.
– Three Social Media Team
Amazing experience in forestside Daniel was amazing and so helpful store…
Amazing experience in forestside store Belfast with Daniel very helpful and efficient well mannered . Fixed what we needed speedy time
July 22, 2026
Unprompted review
Reply from Three UK - 3Store Belfast (Forestside)
Hey Rhonda, we’re really pleased to hear you had such a great experience in our Forestside store and that Daniel was able to help so efficiently. Thank you for sharing your feedback. 😊
-Three Social Media Team.
I originally went instore for a query…
I originally went instore for a query for my mum and came out saving myself a lot of money! Daniel and Claire were very patient and understanding with my elderly mother. Excellent customer service.
July 21, 2026
Unprompted review
Reply from Three UK - 3Store Belfast (Forestside)
Hey Gillian, we’re really glad to hear that Daniel and Claire offered supportive and understanding service while helping you and your mother. Thank you for taking the time to share your experience with us. 😊
-Three Social Media Team.
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