Three UK - 3Store Belfast (Forestside) Reviews 

56
TrustScore 4.5 out of 5

4.7

Unit 15C, Forestside Shopping Centre, Belfast, BT8 6FX Belfast, North, GB


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Rated 5 out of 5 stars

I was torn between two models recently, but Edgaras gave honest pros and cons without pressure. Went with the iPhone and got the phone, case, screen protector, and charger for under budget. Transfer w... See more

Company replied

Rated 5 out of 5 stars

Great experience in this store...staff were incredibly helpful & knowledgeable about offers & the best deals. Very pleasant & easy to deal with. Shout out to Mark, Daniel & Claire who all helped me du... See more

Company replied

Rated 5 out of 5 stars

Dylan was a fab help, process of swapping an account over wasnt made the easiest by the system but Dylan worked through it with me and helped secure replacement sim as well. Fab job 👌

Company replied

Rated 5 out of 5 stars

My name is Terry and I had a wonderful experience in 3 shop because of a lovely lady named Clare. She helped me figure out what I needed and was very patient with my old self!

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store Belfast (Forestside)

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • Unit 15C, Forestside Shopping Centre, Belfast, BT8 6FX, Belfast, North, United Kingdom

  • 02890649842

4.7

Excellent

TrustScore 4.5 out of 5

56 reviews

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4.7

All reviews

(56)

29,608 reviews in the last 12 months

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Rated 5 out of 5 stars

Dylan was a fab help

Dylan was a fab help, process of swapping an account over wasnt made the easiest by the system but Dylan worked through it with me and helped secure replacement sim as well. Fab job 👌

July 13, 2026
Unprompted review
Three UK - 3Store Belfast (Forestside) logo

Reply from Three UK - 3Store Belfast (Forestside)

Hi Conor, it’s great to know Dylan remained focused on finding the right path through the account change and ensured everything came together smoothly, including getting you connected with a replacement SIM. — Three Social Media Team

Rated 5 out of 5 stars

Great service 10/10

I was torn between two models recently, but Edgaras gave honest pros and cons without pressure. Went with the iPhone and got the phone, case, screen protector, and charger for under budget. Transfer was smooth, he moved my contacts and photos. The staff were just genuinely nice. No upsell, just solid advice

July 11, 2026
Unprompted review
Three UK - 3Store Belfast (Forestside) logo

Reply from Three UK - 3Store Belfast (Forestside)

Hi Conor, thanks for taking the time to leave your feedback. We’re pleased to hear that Edgaras and our team offered clear guidance, ensured your new device was set up smoothly, handled your transfer with care, and also helped you choose an ideal plan.
— Three Social Media Team

Rated 5 out of 5 stars

Ed was help a lot this guy set with my…

Ed was help a lot this guy set with my phone and cool

July 11, 2026
Unprompted review
Three UK - 3Store Belfast (Forestside) logo

Reply from Three UK - 3Store Belfast (Forestside)

Hey Edgar, thank you for the ⭐⭐⭐⭐⭐ review. We’re delighted to hear that Ed made sure everything was arranged perfectly for you.
Three Social Media Team

Rated 5 out of 5 stars

Staff are the best!

Great experience in this store...staff were incredibly helpful & knowledgeable about offers & the best deals. Very pleasant & easy to deal with. Shout out to Mark, Daniel & Claire who all helped me during my store visit. Couldn't recommend this store highly enough!

July 6, 2026
Unprompted review
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Reply from Three UK - 3Store Belfast (Forestside)

Thank you, Rebecca! We're over the moon to hear that Mark, Daniel, and Claire looked after you so brilliantly and unlocked the very best deals for your visit. 😇 - Three Social Media Team

Rated 5 out of 5 stars

My name is Terry and I had a wonderful…

My name is Terry and I had a wonderful experience in 3 shop because of a lovely lady named Clare. She helped me figure out what I needed and was very patient with my old self!

July 3, 2026
Unprompted review
Three UK - 3Store Belfast (Forestside) logo

Reply from Three UK - 3Store Belfast (Forestside)

Hi Terry, it is lovely to hear that Clare provided such patient and helpful service to ensure you found exactly what you needed during your visit. — Three Social Media Team

Rated 5 out of 5 stars

A very personal & helpful lady

A very personal & helpful lady

July 2, 2026
Unprompted review
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Reply from Three UK - 3Store Belfast (Forestside)

Hey there, thank you for sharing this feedback! 😊 We’re thrilled that one of our team members gave you such a fantastic experience. – Three Social Media Team

Rated 5 out of 5 stars

I visited the Three store in…

I visited the Three store in Forestside, with an issue regarding my SIM card, and I can't be happier with the service I received from Dylan. Dylan was friendly, professional, and genuinely eager to help. He took the time to listen to the problem, explained everything clearly, and quickly found a solution. Thank you for the help.

June 3, 2026
Unprompted review
Three UK - 3Store Belfast (Forestside) logo

Reply from Three UK - 3Store Belfast (Forestside)

Thank you, Alice. We’re delighted to hear that Dylan made your visit to our Forestside store such a positive experience. It’s great to know he listened carefully, explained everything clearly, and quickly got your SIM issue sorted. Support like this is exactly what we aim to deliver. 😊 -Prabhjeet

Rated 5 out of 5 stars

Guy at the counter was a great help and…

Guy at the counter was a great help and wasted no time in helping me find the right upgrade for my contract.
Sorry couldn’t remember his name began with an E.

February 28, 2026
Unprompted review
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Reply from Three UK - 3Store Belfast (Forestside)

Oh wow, Theo! Thank you for sharing your thoughts about our colleague. We’re so glad he could guide you along the way, and here’s to many more smiling moments together! 💗 -Kashish

Rated 5 out of 5 stars

Mark was fantastic and got me a really…

Mark was fantastic and got me a really good deal, will definitely recommend.

June 8, 2026
Unprompted review
Three UK - 3Store Belfast (Forestside) logo

Reply from Three UK - 3Store Belfast (Forestside)

Hello Cheryl, we’re so glad you’re happy with our service from Mark, thank you so much for the ⭐⭐⭐⭐⭐ review! -Kashish

Rated 5 out of 5 stars

Edgar was great

Edgar was great, very helpful and got me a great deal

May 28, 2026
Unprompted review
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Reply from Three UK - 3Store Belfast (Forestside)

Niamh, we’re so glad Edgar made everything easy and got you sorted with a brilliant deal 😊 -Ayesha

Rated 5 out of 5 stars

Daniel at Forrestside was very helpful…

Daniel at Forrestside was very helpful and knowledgeable, much appreciated

May 18, 2026
Unprompted review
Three UK - 3Store Belfast (Forestside) logo

Reply from Three UK - 3Store Belfast (Forestside)

Hey, Camelia! We're delighted to hear that Daniel at our Forrestside store provided such excellent guidance and support. Providing expert, clear assistance is exactly what we strive for. 😇 -Prabhjeet

Rated 5 out of 5 stars

very helpfull Advisor

very helpfull Advisor
took plenty of time to explain the plans

May 18, 2026
Unprompted review
Three UK - 3Store Belfast (Forestside) logo

Reply from Three UK - 3Store Belfast (Forestside)

Great to hear about your experience, John—it’s important that everything is explained clearly, and it’s brilliant to know this came through -Shivam

Rated 5 out of 5 stars

Both Claire and trainee Mark were…

Both Claire and trainee Mark were really helpful in getting me on the best plan etc

May 18, 2026
Unprompted review
Three UK - 3Store Belfast (Forestside) logo

Reply from Three UK - 3Store Belfast (Forestside)

Hey Thomas, that's brilliant! We're glad to hear Claire and Mark was able to support you throughout the process and secure fantastic deals while making the whole experience exceptional. 😇 -Prabhjeet

Rated 5 out of 5 stars

Marc was great to deal with

Marc was great to deal with

May 7, 2026
Unprompted review
Three UK - 3Store Belfast (Forestside) logo

Reply from Three UK - 3Store Belfast (Forestside)

Hey Marcus! Marc excelled with brilliance, giving you the flawless experience. We’re buzzing from your kind words. -Ashifa

Rated 5 out of 5 stars

Edgar and claire helped set up my phone…

Edgar and claire helped set up my phone and make sure i can my day started right with a new phone. I dont know what i couldve done without them

May 3, 2026
Unprompted review
Three UK - 3Store Belfast (Forestside) logo

Reply from Three UK - 3Store Belfast (Forestside)

Hey Carly, it's fantastic to hear how Edgar and Claire your visit so smooth. Your feedback truly means a lot to us! 🥰 -Kashish

Rated 5 out of 5 stars

Edgar was very helpful and amazing

Edgar was very helpful and amazing, helped me sort out my contract and save loads of moneyyyyyy

May 3, 2026
Unprompted review
Three UK - 3Store Belfast (Forestside) logo

Reply from Three UK - 3Store Belfast (Forestside)

Plan sorted and smiles all around! Edgar truly nailed it, and we're thrilled you had such a great experience, Harvey! -Maryalex

Rated 5 out of 5 stars

Staff member was polite and friendly

Staff member was polite and friendly. He sorted both my queries out in 5 minutes.

April 17, 2026
Unprompted review
Three UK - 3Store Belfast (Forestside) logo

Reply from Three UK - 3Store Belfast (Forestside)

Thank you, Cathy! We’re buzzing to hear your queries were handled so quickly and with great customer care. ⭐😉 -Ayesha

Rated 5 out of 5 stars

Dylan in the Forestside store

Dylan in the Forestside store, Belfast, was superb. He was friendly, helpful and very informative. Went the extra mile by inserting my new phone into its phonecase and applied the screen protector.

April 12, 2026
Unprompted review
Three UK - 3Store Belfast (Forestside) logo

Reply from Three UK - 3Store Belfast (Forestside)

We’re thrilled to hear about your experience at our Forestside store, Nuala. Dylan’s friendly expertise and extra care, fitting your phone into its case and applying the screen protector, truly reflect the service we aim to deliver every day. -Ashifa

Rated 5 out of 5 stars

Thanks very much for making the…

Thanks very much for making the diffrence mark

April 10, 2026
Unprompted review
Three UK - 3Store Belfast (Forestside) logo

Reply from Three UK - 3Store Belfast (Forestside)

Thanks for sharing, Leslie! We are delighted that Mark’s attentive assistance was so effective. It is fantastic knowing he provided such top-tier service. -Suhaas

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