Daniel and Claire where absolutely amazing, I will be only using three store I future, so helpful and customer service 2nd to none.
Company replied
Location
Switch locationUnit 15C, Forestside Shopping Centre, Belfast, BT8 6FX Belfast, North, GB
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See what reviewers are saying
Daniel was absolutely amazing, so approachable and extremely friendly. So patient and understanding. As I'm not tech savvy! He definitely sold 3 network to me. So ordered the new Samsun... See more
Company replied
dylan helped pick the phone best suited to us and gave us all the options we had to make an informed choice, no faff just excellent service!
Company replied
I was torn between two models recently, but Edgaras gave honest pros and cons without pressure. Went with the iPhone and got the phone, case, screen protector, and charger for under budget. Transfer w... See more
Company replied
Company details
About Three UK - 3Store Belfast (Forestside)
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
Unit 15C, Forestside Shopping Centre, Belfast, BT8 6FX, Belfast, North, United Kingdom
- 02890649842
4.8
Excellent
76 reviews
Asks customers to review
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Daniel was very helpful answered all…
Daniel was very helpful answered all the questions I asked and was very informative
December 20, 2025
Unprompted review
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Never open for advertised opening…
Never open for advertised opening hours. Staff disinterested. No eye contact and were busy playing on iPads
December 18, 2025
Unprompted review
Reply from Three UK - 3Store Belfast (Forestside)
Hi Jenny, we’re really sorry to hear about your experience. This definitely isn’t the level of service we aim to provide. We’d love the opportunity to look into this further. Please reach out to us using this link: https://bit.ly/3C43TKN. -Ayesha
Professional yet personal service
The attention and professional advice given by Clare made the experience straight forward and easy to change phone as well as network provider.
December 13, 2025
Unprompted review
Reply from Three UK - 3Store Belfast (Forestside)
Hey Kevin, that’s marvelous! A big shoutout to Clare for providing such amazing support. Thank you for taking the time to leave us a 5⭐ review! -Neha
Reply from Three UK - 3Store Belfast (Forestside)
Hey Alastor, that’s exactly what we love to hear from our customers! Your feedback truly means a lot to us 😊 -Ayesha
Reply from Three UK - 3Store Belfast (Forestside)
That’s fantastic, Joleen! We’re glad you got the help you needed. Thank you for taking the time to give us your feedback. -Manavata
Amazing and very professional service
Amazing and very professional service, great staff very helpful. Wish I could sign new contract more offen with this team 😁
December 8, 2025
Unprompted review
Reply from Three UK - 3Store Belfast (Forestside)
We appreciate that, Artur! Thanks for a wonderful review -Scott
Really good service
Really good, personal service. Excellent knowledge of the products. Thank you
December 5, 2025
Unprompted review
Reply from Three UK - 3Store Belfast (Forestside)
That's lovely to hear. We're glad you found the staff personable and helpful for your needs :) Thanks, Hedley -Scott
Very helpful!!!
Very helpful!!!! Really appreciated the customer service provided!😀
December 5, 2025
Unprompted review
Reply from Three UK - 3Store Belfast (Forestside)
That's awesome, Dr Stanton! We appreciate you too :) -Scott
The girl that served me was very…
The girl that served me was very friendly and very knowledgeable. Full of chat and couldn't do enough to help answer any questions or queries I had. While visiting a few different phone shops, this has to be the best service I received. I'm sure the member of staffs name was clare
December 4, 2025
Unprompted review
Reply from Three UK - 3Store Belfast (Forestside)
Thank you for a fantastic review, Mike! Chatty and cheerful, we're glad Clare made you feel welcome and listened to -Scott
Clare was very friendly and gave us…
Clare was very friendly and gave us useful information. We had a good experience.
November 19, 2025
Unprompted review
Reply from Three UK - 3Store Belfast (Forestside)
Hi there, thanks for getting in touch with us about this, we’re so happy to hear this has been your experience, we’ll certainly pass your feedback on! -John
Great service by Calum
Great service by Calum. Super helpful and knowledgeable
November 5, 2025
Unprompted review
Reply from Three UK - 3Store Belfast (Forestside)
Thanks for this fantastic 5⭐ review, Shehzaad. We really do appreciate you taking the time to send this over! Great work Calum 🎉 -Jade
Girl was lovely so helpful
November 3, 2025
Unprompted review
Reply from Three UK - 3Store Belfast (Forestside)
Thanks for this amazing 5⭐ review. We really do appreciate you taking the time to send this over! Have a great day 😊 -Jade
Kirk very friendly and helpful
November 3, 2025
Unprompted review
Reply from Three UK - 3Store Belfast (Forestside)
We're glad Kirk gave you the help you needed, Brian. Thanks for leaving a super review :) -Scott
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