Visited in store Blackpool to upgrade phone , was sorted with half an hour well happy all my questions answered so easy to sort out
Company replied
Location
Switch locationUnit N21 Houndshill Shopping Centre, FY1 4HU Blackpool, North, GB
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See what reviewers are saying
Absolutely amazing service from Ahmed who helped us through all our queries and account / and our upgrades .. and Roxanna for changing everything over for us and polite professional service ! Both ar... See more
Company replied
The 2 people that dealt with my enquires were a pleasure to talk to.They knew their products & I came away having got a 1 new contract & a phone contract amended.It was a good experience which can be... See more
Company replied
Katie has been very helpful Served me with a smile and was very patient with my never ending questions She managed to answer all my questions and supported me in acquiring another tablet since I l... See more
Company replied
Company details
About Three UK - 3Store Blackpool
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
Unit N21 Houndshill Shopping Centre, FY1 4HU, Blackpool, North, United Kingdom
- 01253623862
4.8
Excellent
81 reviews
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Great service
The 2 people that dealt with my enquires were a pleasure to talk to.They knew their products & I came away having got a 1 new contract & a phone contract amended.It was a good experience which can be quite rare in this day & age
September 23, 2026
Unprompted review
Reply from Three UK - 3Store Blackpool
Hi David, thanks for the fantastic feedback. We’re delighted to hear that our team provided friendly and knowledgeable support by helping you with both your new contract and changes to your existing phone contract, and made the whole process stress free and efficient.
-Three Social Media Team
Visited in store Blackpool to upgrade…
Visited in store Blackpool to upgrade phone , was sorted with half an hour well happy all my questions answered so easy to sort out
September 22, 2026
Unprompted review
Reply from Three UK - 3Store Blackpool
Hi Sarah! Thanks so much for taking the time to leave us this fantastic review. We're thrilled to hear our Blackpool store team got your device upgrade sorted quickly and answered everything clearly. - Three Social Media Team
Roxy was absolutely excellent
Roxy was absolutely excellent, I walked in almost in
Tears because I do not understand the technology of I phones, sims, and WiFi.
She was calm put me at ease and sorted everything out
For me. I now have a phone that works with 4G🤪and WiFi with 5G no wires or things under the stairs.
Amazing
September 10, 2026
Unprompted review
Reply from Three UK - 3Store Blackpool
Hey Diane. It's wonderful to hear that our team member was able to put you at ease and resolve all your phone issues. We're so glad you now have a working phone with 4G and 5G! Thank you for sharing your amazing experience.
If you need any help from us in the future, you can contact our team by calling 0333 304 0191 or speak to them via LiveChat here: http://vodafone.uk/2LCJiTm.
Or via Social Media on Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl.
Absolutely amazing service from Ahmed…
Absolutely amazing service from Ahmed who helped us through all our queries and account / and our upgrades .. and Roxanna for changing everything over for us and polite professional service ! Both are a real asset to three and your team !
September 10, 2026
Unprompted review
Reply from Three UK - 3Store Blackpool
Hi Stephen. Thank you for your fantastic 5-star review! We're absolutely delighted to hear that our team provided such outstanding and professional service, making sure all your queries were handled and upgrades were smooth.
If you need any help from us in the future, you can contact our team by calling 0333 304 0191 or speak to them via LiveChat here: http://vodafone.uk/2LCJiTm.
Or via Social Media on Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl.
Vodafone
Jorge and the team were very fast and…
Jorge and the team were very fast and got to the point very informative
September 6, 2026
Unprompted review
Reply from Three UK - 3Store Blackpool
Hey Robert, you've just made our day ✨ It's fantastic to hear Jorge and the team provided clear information and got everything sorted so efficiently. Thanks for sharing your kind feedback 💙
Three Social Media Team
A great customer experience
I walked in knowing what I wanted but I had a problem with my account. Jake fixed it and walked me through the process step by step, I left with a new phone being delivered and a great experience
August 24, 2026
Unprompted review
Reply from Three UK - 3Store Blackpool
Hey, Chloe. We're thrilled to hear that Jake was able to get your account sorted out and make your upgrade process smooth and easy. Enjoy your new phone, and thank you for choosing us! 😇 - Three Social Media Team
Katie has been very helpful
Katie has been very helpful
Served me with a smile and was very patient with my never ending questions
She managed to answer all my questions and supported me in acquiring another tablet since I lost my device during my trip to Africa
August 20, 2026
Unprompted review
Reply from Three UK - 3Store Blackpool
Hello Benson, it’s great to hear Katie’s patience and guidance helped you through everything. We appreciate your kind words. - Three Social Media Team
Excellent Customer Service
I went into the Three Shop, Blackpool earlier today looking for help with my old phone and possibly an upgrade to a new phone. I was apparoached by Jake and we sat to discuss my phone issues. The phone being over 5 yrs ago was no longer fit for purpose. Jake listened to me and helped get a new phone in my budget and with the colour and spec I wanted. He is a very helpful guy and nothing was too much trouble for him All data transfer and set up completed for me. In times when customer service can sometimes be inconsistent. Today Jake from Three exceeded my expectations on all fronts. What a valuable member of the team he is. Thank you
August 17, 2026
Unprompted review
Reply from Three UK - 3Store Blackpool
Hi there, it's good to know you had a positive experience with Jake. We're glad he was able to help out and provide the details you needed. Thank you for the 5⭐ rating. – Three Social Media Team
Savings on deals and offers
Maks did an awesome job today! Well done. Monthly savings of almost 30 quid with the deals I got today. He's an angeI. I am truly grateful. God bless you
August 12, 2026
Unprompted review
Reply from Three UK - 3Store Blackpool
That’s brilliant, Chrisfel! We’re super happy to hear that Maks gave you all the support you needed. We truly appreciate your feedback! 😊 – The Three Social Media Team
Very friendly and very helpful.
August 4, 2026
Unprompted review
Reply from Three UK - 3Store Blackpool
Thanks for sharing, 🎉 Stephen! Our team clearly worked some magic, and hearing that you gave us a perfect 5/5 truly makes our day. 🥰 — Three Social Media Team
Jake is a legend
Very professional and polite service very impressed, give jake a raise. Never spoke or dealt with a better customer service advisor . What a great guy. LEGEND
July 27, 2026
Unprompted review
Reply from Three UK - 3Store Blackpool
Hi Andrew,
We really appreciate your kind words. It’s fantastic to hear Jake delivered an experience that left such a strong impression.
– Three Social Media Team
Fanrastic service by maks
July 21, 2026
Unprompted review
Reply from Three UK - 3Store Blackpool
Hey Sharon, we’re really glad to hear that Maks made your experience a positive one. Thank you for sharing your experience with us. 😊
-Three Social Media Team.
AMAZING CUSTOMER SERVICE
AMAZING CUSTOMER SERVICE
Jake was very Helpful, answered all our questions and very friendly :) give him a rise!
July 4, 2026
Unprompted review
Reply from Three UK - 3Store Blackpool
Hi Nicole, thank you for sharing this lovely 5 star review. We’re delighted to hear Jake offered clear support and addressed everything you needed.-Three Social Media Team
Jorge helped me out with my new phone…
Jorge helped me out with my new phone contract and I can’t thank him enough!
July 1, 2026
Unprompted review
Reply from Three UK - 3Store Blackpool
Antonia, that’s lovely to hear. Jorge clearly made the whole process of setting up your new phone contract easy and stress free. Thanks so much for sharing your experience.
Three Social Media Team
Reply from Three UK - 3Store Blackpool
Woohoo 🎉 Cal, we're glad the team provided stellar care and spot‑on support 🌟
- Three Social Media Team
Reply from Three UK - 3Store Blackpool
Love this energy, Sarah 🎉 Jake showed expert care and was a total standout with his spot‑on support ✨
- Three Social Media Team
Jake was really helpful and kind
Jake was really helpful and kind. Really appreciate the assistance with my strange request
June 25, 2026
Unprompted review
Reply from Three UK - 3Store Blackpool
Your brilliant 5⭐ feedback means a lot, Tasha. We are delighted to know that Jake delivered considerate help and managed your unique request confidently.
– Three Social Media Team
Klaudia was amazing
Klaudia was amazing, very helpful and informative. I will definitely be coming to see her when mine needs upgrading.
June 24, 2026
Unprompted review
Reply from Three UK - 3Store Blackpool
Thank you for sharing this feedback! We’re glad Klaudia made the upgrade process smooth and easy for you. 😊 – Three Social Media Team
Klaudia was very patient with us
Klaudia was very patient with us. It took a while but she got us a great business deal and helped move all our photos onto our new phones. We couldn't be happier!
June 23, 2026
Unprompted review
Reply from Three UK - 3Store Blackpool
Hi Christopher, we really appreciate your feedback. It’s great to know Klaudia took the time to help with your photos and find the right business deal.
Three Social Media Team
Bilal understood exactly what my…
Bilal understood exactly what my requirements where, he personally assisted me to complete the transactions.
Three, Blackpool you are a extremely professional store.
Long may our relationship last.
June 19, 2026
Unprompted review
Reply from Three UK - 3Store Blackpool
Hi there, we are so pleased to receive your kind words! It is fantastic to hear that Bilal listened carefully to your specific needs and guided you smoothly through the process, reflecting the high standard of professionalism our team takes pride in maintaining. -Kishan
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