Visited in store Blackpool to upgrade phone , was sorted with half an hour well happy all my questions answered so easy to sort out
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Location
Switch locationUnit N21 Houndshill Shopping Centre, FY1 4HU Blackpool, North, GB
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See what reviewers are saying
Absolutely amazing service from Ahmed who helped us through all our queries and account / and our upgrades .. and Roxanna for changing everything over for us and polite professional service ! Both ar... See more
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The 2 people that dealt with my enquires were a pleasure to talk to.They knew their products & I came away having got a 1 new contract & a phone contract amended.It was a good experience which can be... See more
Company replied
Katie has been very helpful Served me with a smile and was very patient with my never ending questions She managed to answer all my questions and supported me in acquiring another tablet since I l... See more
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Company details
About Three UK - 3Store Blackpool
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
Unit N21 Houndshill Shopping Centre, FY1 4HU, Blackpool, North, United Kingdom
- 01253623862
4.8
Excellent
81 reviews
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Jorge was very knowledgeable and…
Jorge was very knowledgeable and helpfull. If i ever need help i will ask for jorge specifically
April 19, 2026
Unprompted review
Reply from Three UK - 3Store Blackpool
Amazing, Alan! We're so pleased to hear Jorge's knowledge and friendliness made everything feel so straightforward. Thank you for this lovely review! 😊 -Samad
Great staff in store
Jake is an asset to your Blackpool store. Genuinely helpful, professional and knowledgeable. Store manager also extremely helpful and tried his best to sort an issue that arose.
April 18, 2026
Unprompted review
Reply from Three UK - 3Store Blackpool
Hey Charlotte, We’re delighted to hear that Jake made your visit so seamless at our Blackpool store. Your continued trust means so much to us, and we truly appreciate you sharing this heartfelt 5 star review. 💕 -Kashish
Reply from Three UK - 3Store Blackpool
What a sweet 5 star rating! Our team is truly exceptional. Thank you for sharing this, it means so much to us! 😊 -Kashish
Great service and superb staff!
Fantastic customer service. Jake was very helpful and upfront, which made choosing what I wanted so much easier.
April 18, 2026
Unprompted review
Reply from Three UK - 3Store Blackpool
Yay ✨ Emma, delighted to hear Jake offered prompt, clear guidance that made your decision feel effortless. Wishing you plenty of lovely moments ahead 😊 -Arvind
Maks was a true gentleman.
Maks was a true gentleman. He was very patient with me and made sure my new phone was working exactly as I want it before I left. Give him a raise!
April 10, 2026
Unprompted review
Reply from Three UK - 3Store Blackpool
Hi Christine, it’s wonderful to hear Maks took the time to make sure your new phone was set up exactly how you wanted. Thank you for choosing us and for sharing your feedback. 😊 -Prabhjeet
Very helpful
Jake was very helpful and patient, running me through all available packages and deals.
April 8, 2026
Unprompted review
Reply from Three UK - 3Store Blackpool
Jack, we’re pleased Jake’s patience and knowledge helped you explore all the available packages. It’s wonderful to know he made the process clear and straightforward. -Shivam
Went into the three store in Blackpool…
Went into the three store in Blackpool this afternoon and was served by Jake. He was a new trainee member and his conduct and mannerism was second to none!! Very professional and polite. It was a pleasure to do business with him. A young asset to any company. I only went in initially to enquire about my old broadband contract expiring and wanting to know how much notice I would have to give as I was looking for a new deal. I can away with a new broadband deal and also a new I- phone17 deal……… all down to the customer service I received from that young man!!
April 1, 2026
Unprompted review
Reply from Three UK - 3Store Blackpool
From a simple enquiry to a full upgrade, Jake turned a routine visit into something remarkable, Ian. His professionalism and warmth made every step effortless, and instead of just leaving with answers, you left with solutions tailored to your needs. That’s the mark of true service all wrapped up in one experience at the Blackpool store! -Ashifa
Amazing service by Maks
Amazing service by Maks. Super fast and knowledgeable
March 18, 2026
Unprompted review
Reply from Three UK - 3Store Blackpool
🌟 Brilliant feedback, Adrian! We’re thrilled Maks was able to assist you so quickly and with great expertise. Thanks for sharing your kind words 🙌 -Shivam
The staff were really helpful and…
The staff were really helpful and friendly nothing was too much trouble for them
March 11, 2026
Unprompted review
Reply from Three UK - 3Store Blackpool
Thank you, Chris! We're glad our staff made your experience excellent. We truly appreciate your support. 😊 -Prabhjeet
Kasia was simply amazing!
Kasia was simply amazing. My husband and I both upgraded to the new Samsung S26 and she helped us move all our photos and contacts. Thank you so much!
March 9, 2026
Unprompted review
Reply from Three UK - 3Store Blackpool
Hi Linda, congratulations on your new upgrades! We’re delighted Kasia guided you both with such care. Your feedback inspires us to keep delivering memorable experiences. -Suhaas
Reply from Three UK - 3Store Blackpool
Marin, your delight makes our day. Thank you for sharing your kind words and dropping a 5 ⭐ -Ashifa
3mobile are always so helpful & great…
3mobile are always so helpful & great service
March 8, 2026
Unprompted review
Reply from Three UK - 3Store Blackpool
Thank you so much for the amazing 5⭐ review, Shirley 🌟 We're thrilled to know you've consistently had positive experiences with us. Here's to great things ahead ❤️ -Arvind
Jorge at Three in Blackpool was super…
Jorge at Three in Blackpool was super helpful today. He helped to replace a broken broadband plug without fuss.
March 7, 2026
Unprompted review
Reply from Three UK - 3Store Blackpool
Hi Tracey,
Thank you for sharing your experience. It’s wonderful to hear that Jorge was able to sort out the broadband plug quickly and without any hassle. Recognizing helpful service like this truly means a lot to us. 🤗 -Kashish
Jake needs a pay rise!!
Was in the Blackpool hounds hill store jake was the most helpful person! Sorted us with our contract re newel swiftly! Gave us lots of options and the best price he could. Left satisfied we have the best contract available to us. Thankyou jake!!
March 5, 2026
Unprompted review
Reply from Three UK - 3Store Blackpool
We’re delighted Jake at our Blackpool store made everything clear and helpful. Thrilled you completed your visit feeling confident with the best contract. -Suhaas
Very friendly and helpful.
Kasia was very helpful in upgrading my phone and moving all my photos to my new phone. Always a pleasant visit in the Blackpool shop. Staff are very friendly and helpful.
February 10, 2026
Unprompted review
Reply from Three UK - 3Store Blackpool
That’s fantastic, Alan. It’s wonderful to hear how Kasia supported you throughout your upgrade and made your visit enjoyable. We truly appreciate your kind words about the Blackpool team. -Manavata
Jake was a gentleman.
Jake was a gentleman. My wife and I have been with 3 for many years and we always come back to the Blackpool shop when we're due upgrades. Great service from start to finish.
February 9, 2026
Unprompted review
Reply from Three UK - 3Store Blackpool
Thanks for the lovely feedback, Wally 🌟 We’re delighted Jake made your upgrade smooth and that the Blackpool store continues to be your trusted spot. -Shivam
Thanks
Jake helped me and husband upgrade our phones and get us a good deal!Thanks!
February 9, 2026
Unprompted review
Reply from Three UK - 3Store Blackpool
Hey Margaret, that’s fabulous! We’re so glad Jake was able to help you both. Thank you for sharing this amazing 5⭐ review! -Veronica
We had a support from Jake
We had a support from Jake , extremely informative, calm , friendly . Explained everything in detail . So happy with the service.
February 7, 2026
Unprompted review
Reply from Three UK - 3Store Blackpool
That’s what great service looks like! Huge shout‑out to Jake he made your visit special, and even happier to know it meant so much to you, Rosikuttanz. -Ashifa
Staff were amazing
Staff were amazing! Very knowledgeable of our needs and the best plans / deals.
Very friendly and very professional!
February 7, 2026
Unprompted review
Reply from Three UK - 3Store Blackpool
Hi Sophie, we're really pleased the team took the time to understand what you wanted and guide you through the right options. It’s great to hear you felt welcomed and that everything was handled with such care. -Kishan
Reply from Three UK - 3Store Blackpool
Hello Ani, that really does sound like the perfect combo for getting help! Thank you so much for sharing this with us! ☺️ -Kashish
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