The customer service
Company replied
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See what reviewers are saying
Called in to collect my iPhone 17 pro max from my online upgrade and was greeted by two lovely staff members who dealt with my order promptly and with friendly smiles I asked Shannon about cases an... See more
Company replied
Easy and fast service. Everything explained properly and circumstances taken into account. Farjana was great.
Company replied
Staff very helpfull staff sat down and helped me clean my phone spent over 30 minutes helping me shannon and elisha
Company replied
Company details
About Three UK - 3Store Bolton
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
65 Deansgate, BL1 1HQ, Bolton, North, United Kingdom
- 01204386959
4.9
Excellent
183 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Reply from Three UK - 3Store Bolton
Hi.
Thanks! Your review is really appreciated. -Pete
Reply from Three UK - 3Store Bolton
Hey Osynachi, we’re so happy to know that Zoyah was able to help you. Thank you for sharing your 5 ⭐ experience! -Ayesha
Reply from Three UK - 3Store Bolton
Thank you for writing a great 4 star review, Busayo :) -Scott
Samuel welcomed me well and attended to…
Samuel welcomed me well and attended to me patiently
December 10, 2025
Unprompted review
Reply from Three UK - 3Store Bolton
That's terrific that Samuel took his time, making sure you got all the support you needed :) Thank you, Nancy -Scott
Amazing service by Zoyah
Amazing service by Zoyah , very helpful and explained everything for me and im satisfied with the service, Well done
December 8, 2025
Unprompted review
Reply from Three UK - 3Store Bolton
Thanks for a fantastic review, Shakouri. We're happy to hear that Zoyah was efficient and did a great job explaining everything for you :) -Scott
Reply from Three UK - 3Store Bolton
Thanks for your feedback, Colin, and it's lovely to hear that you enjoyed great customer service from Zoyah. We appreciate you taking the time to share this with us. -Michael
Very good customer service and quickly
December 4, 2025
Unprompted review
Reply from Three UK - 3Store Bolton
Hello Oscar, this is what we love to hear from our customers! We’ll certainly pass your feedback on! -John
Great happy customer again
Great happy customer again. Staff very helpful. Zoyah
December 3, 2025
Unprompted review
Reply from Three UK - 3Store Bolton
Hey John :) We're happy that you had a great conversation with Zoyah! Thanks a million -Scott
Very friendly & helpful staff 👍👍👍
December 1, 2025
Unprompted review
Reply from Three UK - 3Store Bolton
We totally appreciate your 5* review, John- Have a nice day -Maxine
Reply from Three UK - 3Store Bolton
Hi Oliver, we’re so happy to see this has been your experience, we’ll certainly pass your feedback on! -John
Very knowledgeable staff especially…
Very knowledgeable staff especially Tasha who made everything so easy.. totally professional staff thankyou
November 25, 2025
Unprompted review
Reply from Three UK - 3Store Bolton
Hey Keith, thank you for a fantastic review. We're glad you had a brilliant experience with Tasha :) -Scott
Zoyah was very helpful and friendly
Zoyah was very helpful and friendly. Superb 👍
November 22, 2025
Unprompted review
Reply from Three UK - 3Store Bolton
Hi there.
That's great. We're glad to hear that. Thank you for the 5 stars. -Pete
Zoyah gave us a great deal and answered…
Zoyah gave us a great deal and answered all questions promptly and informatively.
November 21, 2025
Unprompted review
Reply from Three UK - 3Store Bolton
Hey.
Thanks! Your review is really appreciated. -Pete
Reply from Three UK - 3Store Bolton
Hi.
Thanks! Your review is really appreciated. -Pete
Amazing an so helpfully made me feel so…
Amazing an so helpfully made me feel so comfortable an welcome Zoyah
November 20, 2025
Unprompted review
Reply from Three UK - 3Store Bolton
That's really important to us, Elisha, so we're thrilled to hear that you felt well-attended to by Zoyah :) Thank you for the 5 star review -Scott
Good communication with me as a…
Good communication with me as a customer, interact well
November 18, 2025
Unprompted review
Reply from Three UK - 3Store Bolton
Thanks for the 5* review! We appreciate your feedback -Maxine
Zoya was incredibly helpful today
Zoya was incredibly helpful today, assisted me with resolving my issue in a speedy manner and explained every step making me feel at ease.
November 17, 2025
Unprompted review
Reply from Three UK - 3Store Bolton
Thanks for this amazing 5⭐ review, Muminah. We really do love to hear this! Great work Zoya 🎉 -Jade
Antique at Bolton brilliant service…
Antique at Bolton brilliant service thank you
November 17, 2025
Unprompted review
Reply from Three UK - 3Store Bolton
Thanks for this great 5⭐ review, Finnbar. This is what we like to hear! Great work Antique 😊 -Jade
Excellent service helpful and…
Excellent service helpful and informative team member Mohammed Junaid got me a sweet deal
November 15, 2025
Unprompted review
Reply from Three UK - 3Store Bolton
Hi there.
Awesome stuff. Thanks for the 5 stars. -Pete
We were seen by Zoyah who gave us an…
We were seen by Zoyah who gave us an excellent service.I was very impressed.
November 15, 2025
Unprompted review
Reply from Three UK - 3Store Bolton
Hey.
That's fantastic, that's what we like to hear. Thanks for the great feedback. -Pete
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