The lady who served me today in the Three Store was hugely helpful, knowledgeable and helped solve the problem I’d created using your really poor and confusing Three app and terrible phone customer... See more
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Adnan was most helpful in helping me navigate the world of plan/phone upgrades. Super informative without being pushy. Very happy with his service, thank you!
Company replied
Adnan was really helpful today, immediately got me better deals and was really friendly. Great service and I always use Cheltenham Three to renew my contracts. 18 Aug 26.
Company replied
I have been coming to Three in Cheltenham for years, the customer service I received today from Adnan and Ash was second to none. Always a friendly, helpful and professional experience and I'm over th... See more
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Company details
About Three UK - 3Store Cheltenham
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
171 High Street, GL50 1DF, Cheltenham, South, United Kingdom
- 01242256020
4.8
Excellent
67 reviews
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All in Cheltenham very good
All in Cheltenham very good. Especially Craig, Coner and Ash.
October 15, 2026
Unprompted review
Reply from Three UK - 3Store Cheltenham
Hi Sara, it's great to know the Cheltenham team delivered such a memorable visit, with Craig, Coner and Ash all playing a part in that experience. — Three Social Media Team
Reply from Three UK - 3Store Cheltenham
Woohoo 🎉 Liam, our team clearly got it right for you. Thanks for the shout‑out 🌟
- Three Social Media Team
Reply from Three UK - 3Store Cheltenham
Fantastic feedback, Estelle! We're so glad to hear that our team made everything easy for you. Thanks for the brilliant 5⭐ review!-Three Social Media Team
Reply from Three UK - 3Store Cheltenham
We love hearing this, Yetunde. What a fantastic shout-out for Adnan. We're delighted his support earned such brilliant recognition.
Three Social Media Team
Adnan was most helpful in helping me…
Adnan was most helpful in helping me navigate the world of plan/phone upgrades. Super informative without being pushy. Very happy with his service, thank you!
September 14, 2026
Unprompted review
Reply from Three UK - 3Store Cheltenham
Hi Lucy, thank you for the wonderful review! We're thrilled to hear that Adnan provided such helpful and pressure-free service while helping you upgrade your plan and phone. 😇 - Three Social Media Team
Great experience at Three customer…
Great experience at Three customer service second to none.
September 12, 2026
Unprompted review
Reply from Three UK - 3Store Cheltenham
Hey Grahame, we're glad to hear our team provided the support you needed and made your experience a positive one. Thank you for the feedback. 😊💚
-Three Social Media team.
The advisors Mueed
The advisors Mueed, Ash & Coner
were brilliant. Walk us through step by step when upgrading phone.
Customer service was second to none. Thank you from a non-tech lady.
September 12, 2026
Unprompted review
Reply from Three UK - 3Store Cheltenham
Hi Jennie, thank you for your wonderful feedback. We're delighted to hear that Mueed, Ash, and Coner provided clear and outstanding support in upgrading your device and made the entire process smooth and hassle free.
-Three Social Media Team
Employee Adnan at Three is a patient
Employee Adnan at Three is a patient, nice and very well guided us to buy and new contract.
September 12, 2026
Unprompted review
Reply from Three UK - 3Store Cheltenham
Hi Ali, it’s lovely to know Adnan helped you feel confident in choosing your new contract. We appreciate you taking the time to recognise his contribution and share your experience. — Three Social Media Team
Very quick and efficient
Very quick and efficient. Super helpful with advice and details of the product
September 12, 2026
Unprompted review
Reply from Three UK - 3Store Cheltenham
Hello Lewis, we're pleased our team could make everything clear and help you choose the right product. Thank you for the 5 ⭐ review. - Three Social Media Team
Mueed was extremely helpful with advice…
Mueed was extremely helpful with advice and contract info. He was very welcoming and nice. Thank you
August 25, 2026
Unprompted review
Reply from Three UK - 3Store Cheltenham
We’re grateful for your lovely feedback, Tracie. Knowing that Mueed provided clear advice and a friendly atmosphere truly makes our day 💛 – Three Social Media Team
Connor was very helpful
Connor was very helpful. I couldn't fault him. I'm very happy with what I have.
August 20, 2026
Unprompted review
Reply from Three UK - 3Store Cheltenham
Hey Kristie, we’re delighted to hear that Connor was able to support you so well. Thank you so much for your kind words! 😊
-Three Social Media Team.
Craig was bloody amazing so helpful and…
Craig was bloody amazing so helpful and kind to an old lady. Would recommend Cheltenham branch any day
August 21, 2026
Unprompted review
Reply from Three UK - 3Store Cheltenham
That’s wonderful to hear, Jayne! A big shoutout to Craig at our Cheltenham branch for providing such outstanding support. Thank you for sharing your feedback and recommendation. 🙌 — Three Social Media Team
Adnan was really helpful today
Adnan was really helpful today, immediately got me better deals and was really friendly. Great service and I always use Cheltenham Three to renew my contracts. 18 Aug 26.
August 18, 2026
Unprompted review
Reply from Three UK - 3Store Cheltenham
Wow, Lee! 🎉 It’s wonderful to hear that Adnan made your experience seamless. Thank you for taking the time to leave an incredible 5⭐ review! – Three Social Media Team
Excellent customer service
Excellent customer service from Adnan at the Cheltenham Three store today! Adnan was brilliant - incredibly helpful, friendly, patient and sorted out my query immediately.
August 17, 2026
Unprompted review
Reply from Three UK - 3Store Cheltenham
Wow, thank you! 🌟 Adnan is great at what he does, and we’re thrilled you received such brilliant service at our Cheltenham store. Have an awesome week ahead! 🚀 — Three Social Media Team
Great service
I was not able to setup my phone that I recently bought. I came in three store Cheltenham and the guy named Adnan helped me setup my phone and it was easy.
August 17, 2026
Unprompted review
Reply from Three UK - 3Store Cheltenham
Thanks a ton for your review, William! 🎉 Adnan really nailed it, and we look forward to serving you again. ☺️ — Three Social Media Team
Very helpful service
August 14, 2026
Unprompted review
Reply from Three UK - 3Store Cheltenham
Hi Michael. We really appreciate you taking the time to share this. Hearing that you had a positive and helpful experience means a lot to us.— Three Social Media Team
Adnan and Mueed really made my enjoy my…
Adnan and Mueed really made my enjoy my phone. They really have good costumer care.keep it up guys.
August 10, 2026
Unprompted review
Reply from Three UK - 3Store Cheltenham
What a sweet 5 star rating, Margaret! Adnan and Mueed is truly exceptional, and we’re so happy to know they made everything right for you. Thank you! ☺️ — Three Social Media Team
I got a new iPhone 17 pro
I got a new iPhone 17 pro. The customer service was really great. I was served by Adnan, such a lovely service. Everything was explained into details.
August 11, 2026
Unprompted review
Reply from Three UK - 3Store Cheltenham
Hey Sandra, we’re so pleased to hear that Adnan made your upgrade process feel smooth and clear. Thank you for sharing your experience with us! 😊
-Three Social Media Team.
Adnan was amazing with his support and…
Adnan was amazing with his support and help in sorting out my new phone issue. He needs promotion in my view! Fantastic, thank you so very much….🤩
July 8, 2026
Unprompted review
Reply from Three UK - 3Store Cheltenham
Thanks for sharing this, Nicola. It’s wonderful to hear Adnan gave such attentive support and helped resolve your phone issue so smoothly.
– Three Social Media Team
Adnan was really helpful
Adnan was really helpful, explained all options very clearly, and helped my daughter get the best deal for her.
July 4, 2026
Unprompted review
Reply from Three UK - 3Store Cheltenham
Hi Nicky, it is wonderful to hear that Adnan provided such clear explanations of all the options to ensure your daughter got the best possible deal. — Three Social Media Team
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