Three UK - 3Store Croydon (North End Rd) Reviews 

470
TrustScore 5 out of 5

4.9

49 North End Road, CR0 1TG Croydon, South, GB


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Rated 5 out of 5 stars

I went to the Three store to get help switching from another phone provider. I sat down with Jenny, who was incredibly helpful and patient, and she got me set up with the perfect SIM card for my daily... See more

Company replied

Rated 5 out of 5 stars

Kinga King’s service to me mand my daughter was excellent. She gave very excellent explanation of what we asked for. She is a good sales person. I will come and register with you next time

Company replied

Rated 5 out of 5 stars

I had a situation where I lost my phone but unable to claim my insurance for my phone. My insurance needed a proof of usage for my sim but couldn't rovide it because my sim wasn't registered (pay as... See more

Company replied

Rated 5 out of 5 stars

Jenny is truly an excellent person and salesperson; I am leaving really grateful and happy with the service I received. Thank you very much, Jenny—I’ll be back.

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store Croydon (North End Rd)

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • 49 North End Road, CR0 1TG, Croydon, South, United Kingdom

  • 02086885281

4.9

Excellent

TrustScore 5 out of 5

470 reviews

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4.9

All reviews

(470)

32,793 reviews in the last 12 months

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Rated 5 out of 5 stars

Great experience with upgrading to a…

Great experience with upgrading to a new contract. Thanks to Humza for this on a saturday 🙏🏻

May 9, 2026
Unprompted review
Three UK - 3Store Croydon (North End Rd) logo

Reply from Three UK - 3Store Croydon (North End Rd)

Hi Jayde, we’re delighted that Humza provided such a smooth transition to your new agreement. Thank you for sharing your feedback with us! -Kishan

Rated 5 out of 5 stars

Nana was very insightful and helpful…

Nana was very insightful and helpful even though I'd didn't buy anything

May 9, 2026
Unprompted review
Three UK - 3Store Croydon (North End Rd) logo

Reply from Three UK - 3Store Croydon (North End Rd)

Hi Donna, we’re delighted that Nana provided such a high level of expertise. It’s great to know you felt well-supported during your interaction with our team! -Kishan

Rated 5 out of 5 stars

Recently I visited three network

Recently I visited three network, I had a great customer service to help with my queries and with my sim from staff Jenny and all

May 9, 2026
Unprompted review
Three UK - 3Store Croydon (North End Rd) logo

Reply from Three UK - 3Store Croydon (North End Rd)

Hi Sanjeev, thank you for your feedback! We’re glad Jenny and the team made your visit smooth and assisted with everything you needed. We really appreciate your kind words. -Suhaas

Rated 5 out of 5 stars

Rodica was so professional and…

Rodica was so professional and exceptional in her assistance. I commend her service anytime. Kudos

May 9, 2026
Unprompted review
Three UK - 3Store Croydon (North End Rd) logo

Reply from Three UK - 3Store Croydon (North End Rd)

Hi there, we really appreciate your top rating. We're glad Rodica created a great experience for you.😊 -Maryalex

Rated 5 out of 5 stars

You staff were very welcoming but…

You staff were very welcoming but particularly Kinga who spent time helping me to set up my new phone, thank you!

May 8, 2026
Unprompted review
Three UK - 3Store Croydon (North End Rd) logo

Reply from Three UK - 3Store Croydon (North End Rd)

Thank you for taking the time to share this wonderful feedback, Joseph! We're delighted to hear that Kinga made everything straightforward throughout your experience. -Afaq

Rated 5 out of 5 stars

Keisha helped me and my daughter today

Keisha helped me and my daughter today. Hẻ service was brilliant!

May 7, 2026
Unprompted review
Three UK - 3Store Croydon (North End Rd) logo

Reply from Three UK - 3Store Croydon (North End Rd)

Hi Duyen, thanks so much for taking the time to share this! 😊 We’re really pleased to hear you and your daughter had such a great experience with Keisha. -Maryalex

Rated 5 out of 5 stars

Keisha was very lovely and helpful in…

Keisha was very lovely and helpful in Croydon store and i would recommend

May 7, 2026
Unprompted review
Three UK - 3Store Croydon (North End Rd) logo

Reply from Three UK - 3Store Croydon (North End Rd)

Thanks for sharing this, Minh. It’s great to hear Keisha made your visit to our Croydon store such a positive one. -Shivam

Rated 5 out of 5 stars

Keishas service

Keisha was really helpful today. The interaction was good and she ensured I left satisfied with her service.

May 7, 2026
Unprompted review
Three UK - 3Store Croydon (North End Rd) logo

Reply from Three UK - 3Store Croydon (North End Rd)

Hi Jessica, thank you for sharing your experience! It’s fantastic to hear that you had such a positive interaction with our team today and that everything was resolved perfectly for you. -Shivam

Rated 5 out of 5 stars

Farhan was really helpful to help me…

Farhan was really helpful to help me out, as got the internet issue and for which I came to store, and I met him he assisted me towards the solution and I got the result.

Thank you very much for this, much appreciated your customer service.

May 7, 2026
Unprompted review
Three UK - 3Store Croydon (North End Rd) logo

Reply from Three UK - 3Store Croydon (North End Rd)

Thank you for sharing your experience, Dhruv! 🌟 Great to know Farhan supported you and got everything sorted. -Veronica

Rated 5 out of 5 stars

sangita was very easy to talk to very…

sangita was very easy to talk to very happy

May 6, 2026
Unprompted review
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Reply from Three UK - 3Store Croydon (North End Rd)

Hi Vlad! It’s great to hear Sangita gave you such outstanding support. Thanks so much for taking the time to leave this fantastic review. -Neha

Rated 5 out of 5 stars

Saqib gave us good service

May 6, 2026
Unprompted review
Three UK - 3Store Croydon (North End Rd) logo

Reply from Three UK - 3Store Croydon (North End Rd)

Thank you for your wonderful feedback, Riaz! We’re so glad Saqib provided such excellent support. 🌟 -Veronica

Rated 5 out of 5 stars

Farhan was very helpful

May 5, 2026
Unprompted review
Three UK - 3Store Croydon (North End Rd) logo

Reply from Three UK - 3Store Croydon (North End Rd)

Hi Dems, it’s great to hear that Farhan provided such helpful service! We’re thrilled you had a 5 ⭐ experience with us and appreciate you taking the time to share your support. -Kishan

Rated 5 out of 5 stars

Saqib is brilliant

May 5, 2026
Unprompted review
Three UK - 3Store Croydon (North End Rd) logo

Reply from Three UK - 3Store Croydon (North End Rd)

Hello Icylin! We're thrilled to hear that you had a great experience with Saqib. Thank you for the review! -Afaq

Rated 5 out of 5 stars

Kinga very good service.

Kinga very good service.

May 5, 2026
Unprompted review
Three UK - 3Store Croydon (North End Rd) logo

Reply from Three UK - 3Store Croydon (North End Rd)

Nothing delights us more than knowing you’re happy, Aleka! Thank you for celebrating Kinga’s efficiency. May your day be as amazing as you are! -Ashifa

Rated 5 out of 5 stars

We been to this store

We been to this store. We had a customer service Saqib. He is very good person with nice attitude and great customer service.

May 5, 2026
Unprompted review
Three UK - 3Store Croydon (North End Rd) logo

Reply from Three UK - 3Store Croydon (North End Rd)

Thank you so much for the feedback! We’re thrilled to hear that Saqib looked after you so well. It’s great to know his positive approach and excellent service made your visit a success. -Suhaas

Rated 5 out of 5 stars

Kinga help me to choose right option…

Kinga help me to choose right option for me and set up new phone. I am so much appreciated and recommended

May 5, 2026
Unprompted review
Three UK - 3Store Croydon (North End Rd) logo

Reply from Three UK - 3Store Croydon (North End Rd)

Hi Ramalingham, it’s great to hear Kinga offered thoughtful guidance and helped get your new phone ready, leaving you feeling confident in the choice you made. We’re really glad the experience meant so much to you. -Kishan

Rated 5 out of 5 stars

Rodica was very helpful and nice

Rodica was very helpful and nice, quick and on point service.

May 4, 2026
Unprompted review
Three UK - 3Store Croydon (North End Rd) logo

Reply from Three UK - 3Store Croydon (North End Rd)

Spreading joy and happiness every day is what we love, Filomeno. Hearing that Rodica made your visit special fills us with pride. Enjoy the rest of your day! -Ashifa

Rated 5 out of 5 stars

Punit provide excellent service

Punit provide excellent service

May 4, 2026
Unprompted review
Three UK - 3Store Croydon (North End Rd) logo

Reply from Three UK - 3Store Croydon (North End Rd)

Hey Selvendran, it’s great to hear that Punit made the process quick and easy for you. Thanks for the awesome 5⭐ review! -Neha

Rated 5 out of 5 stars

Nazif was good help today and had good…

Nazif was good help today and had good customer service.

May 3, 2026
Unprompted review
Three UK - 3Store Croydon (North End Rd) logo

Reply from Three UK - 3Store Croydon (North End Rd)

You’ve totally made our day with those ⭐⭐⭐⭐⭐ vibes, Feyisara! We’re happy to know Nazif was on point, thanks for sharing this with us!🔥 -Kashish

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