Very helpful and managed to get this sorted when every other network could not find the home address. This lovely lady found it and was able to sort for me and advise me of the 14 days calling off per... See more
Company replied
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Jenny was great, very friendly and knowledgeable. She did a great job of helping me understand my options and helped get a brilliant deal for my phone and broadband. Colin was also helpful and pleasa... See more
Company replied
Today l was serve by Jenny, and she was exceptional, very friendly and helpful.
Company replied
I went to the Three store to get help switching from another phone provider. I sat down with Jenny, who was incredibly helpful and patient, and she got me set up with the perfect SIM card for my daily... See more
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Company details
About Three UK - 3Store Croydon (North End Rd)
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
49 North End Road, CR0 1TG, Croydon, South, United Kingdom
- 02086885281
5.0
Excellent
521 reviews
Asks customers to review
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Paulo at the three Croydon branch is a…
Paulo at the three Croydon branch is a real professional advisor and a good customer service agent. He is friendly and straight to the point in terms of the excellent service. Thank you for helping me with the new phone contract. A++
September 19, 2026
Unprompted review
Reply from Three UK - 3Store Croydon (North End Rd)
Hi Dede, we’re pleased Paulo made your experience a positive one and helped you move forward with your new phone contract. It’s lovely to know his approach left you with such a strong impression — Three Social Media Team
I had great experience
I had great experience, I came for Sim replacement, and end up with a broadband and a Tablet. Paulo was great with his customers service 11
September 19, 2026
Unprompted review
Reply from Three UK - 3Store Croydon (North End Rd)
Aw 🎉 We love hearing this, Josymar. We’re thrilled that Paulo was able to give you great support and make your visit seamless 😊 Thank you for your lovely review. - Three Social Media Team
Sangita is nice and helpful!
September 18, 2026
Unprompted review
Reply from Three UK - 3Store Croydon (North End Rd)
Hello Doris, we're pleased Sangita could assist and help get everything sorted for you. Thank you for your kind words. - Three Social Media Team
Sangita and caprice were absolutely…
Sangita and caprice were absolutely helpful and kind it was my birthday and they treated me like a princess very satisfied with the service.
September 18, 2026
Unprompted review
Reply from Three UK - 3Store Croydon (North End Rd)
Thank you, Oshin, for your wonderful 5⭐review! 💕
We’re so glad Sangita and Caprice made your birthday celebration extra special! ✨
— Three Social Media Team
Excellent service Paulo
Excellent service
Paulo was extremely helpful and talked us through the whole process. Great work
September 18, 2026
Unprompted review
Reply from Three UK - 3Store Croydon (North End Rd)
Hello Ross, we're pleased Paulo could guide you through everything and make the process easy to follow. Thank you for taking the time to share your experience and 5 ⭐ review. - Three Social Media Team
Great service by Paulo
September 18, 2026
Unprompted review
Reply from Three UK - 3Store Croydon (North End Rd)
Hi Marlene, it's great to see Paulo made a positive difference. Thanks for sharing your review. — Three Social Media Team
Deeply nice customer service from…
Deeply nice customer service from Jenny, thank you
September 18, 2026
Unprompted review
Reply from Three UK - 3Store Croydon (North End Rd)
Hi Bola, thank you for your lovely 5⭐review!
We’re so pleased Jenny gave you such wonderful customer service! 😊🙌
— Three Social Media Team
Amazing customer service from Jenny and…
Amazing customer service from Jenny and Caprice. The confidence behind the sale was brilliant
September 18, 2026
Unprompted review
Reply from Three UK - 3Store Croydon (North End Rd)
Thank you for your feedback, Shirley! We're delighted to hear that Jenny and Caprice provided outstanding support. ✨ — Three Social Media Team
Keisha was very understanding
Keisha was very understanding, she explained everything clearly to me and wrote everything down. Very good customer service i am pleased.
September 16, 2026
Unprompted review
Reply from Three UK - 3Store Croydon (North End Rd)
Hey Sudarsanan, we're glad to hear Keisha took the time to explain everything clearly and made sure you felt fully informed throughout the process. It's great to know her supportive approach left such a positive impression. Thank you for the feedback. 😊💚
-Three Social Media team.
Farhan is a nice and welcoming guy
Farhan is a nice and welcoming guy. Thank you for your service ❤️😂
September 16, 2026
Unprompted review
Reply from Three UK - 3Store Croydon (North End Rd)
Hi Micheal, thank you for your review. It's wonderful to know Farhan created such a positive experience and made you feel welcome. We appreciate you taking the time to share your feedback.
Three Social Media Team
Punit was really helpful and sorted out…
Punit was really helpful and sorted out best deal
September 15, 2026
Unprompted review
Reply from Three UK - 3Store Croydon (North End Rd)
Hi Rebecca, what a lovely review to receive. Punit clearly made the process straightforward and helped you reach a positive outcome. Thank you for sharing your experience.
Three Social Media Team
Sangita is very nice and helpful and…
Sangita is very nice and helpful and doing her best to serve the services to customers
September 14, 2026
Unprompted review
Reply from Three UK - 3Store Croydon (North End Rd)
Thank you, Hanan. We're thrilled to hear that Sangita provided such great service and went above and beyond to help you out. 🥰 - Three Social Media Team
Kinga was great and helped us get 2…
Kinga was great and helped us get 2 tabs for our kids
September 10, 2026
Unprompted review
Reply from Three UK - 3Store Croydon (North End Rd)
Thanks for the shoutout, Aboagye! We're glad Kinga got you sorted with those tabs for the kids. Your feedback means a lot to us. ☺️ - Three Social Media Team
Kinga Was the best
September 9, 2026
Unprompted review
Reply from Three UK - 3Store Croydon (North End Rd)
Hi Dorota, we’re delighted Kinga left such a positive impression. Thank you for recognising her — Three Social Media Team
Sangita was very helpful and…
Sangita was very helpful and professional. She made the process very easy for me. She should get promoted
September 8, 2026
Unprompted review
Reply from Three UK - 3Store Croydon (North End Rd)
Hello there, it’s great to know Sangita made the process easier for you. Thank you for taking the time to leave such an amazing 5 ⭐ review! - Three Social Media Team
Punit give me good service
September 8, 2026
Unprompted review
Reply from Three UK - 3Store Croydon (North End Rd)
Woohoo 🎉 Frank, we're pleased Punit made things fall into place with ease 💙
- Three Social Media Team
Punit Provide excellent Customer Service
Punit Provide excellent Customer Service
September 8, 2026
Unprompted review
Reply from Three UK - 3Store Croydon (North End Rd)
We love hearing this, Sam 😊 What a fantastic shout-out for Punit. We're delighted his customer service earned such wonderful recognition 💙
Three Social Media Team
Nazif was very helpful today
September 5, 2026
Unprompted review
Reply from Three UK - 3Store Croydon (North End Rd)
Hi there, thanks for the lovely feedback. We are delighted to hear that Nazif provided outstanding support throughout and created a smooth and hassle free experience for you.
- Three Social Media Team
Keisha was great customer service
Keisha was great customer service! I had a smooth experience in store even though it was busy .
September 5, 2026
Unprompted review
Reply from Three UK - 3Store Croydon (North End Rd)
Hi there, thanks for the brilliant review. We are thrilled to know that Keisha at the store delivered top tier assistance and made your visit a positive experience.
- Three Social Media Team
Reply from Three UK - 3Store Croydon (North End Rd)
Hello Kofi, thank you for your 5 ⭐ review! It’s wonderful to hear such kind feedback!- Three Social Media Team
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