Three UK - 3Store Dalston Reviews 

135
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TrustScore 5 out of 5

4.9

Unit 2A Kingsland Shopping Centre, E8 2JP Dalston, London, GB

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Rated 5 out of 5 stars

Hello, I am one happy customer and wanted to say I always have an amazing service and happy welcoming from 3 shop based in Dalston E8 I personally never had disappointed service and always kind. Cust... See more

Company replied

Rated 5 out of 5 stars

The customer service was amazig by both nayeem and oumar Not only sortrd me out with the best trade in offer ona upgrade but also helped me transfer ans set uo new device and watch.

Company replied

Rated 5 out of 5 stars

There is a very annoying and outdated error in 3 pay as you go data packs where if you use your data before the expiration date and cancel your auto renewal then you cannot buy any additional data for... See more

Company replied

Rated 5 out of 5 stars

It was good customer service from Nayeem who served me and help me getting better price on my sim contract and also helped me setting up my three app. I highly recommend Dalston three branch, staff i... See more

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store Dalston

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • Unit 2A Kingsland Shopping Centre, E8 2JP, Dalston, London, United Kingdom

  • 02072758764

4.9

Excellent

TrustScore 5 out of 5

135 reviews

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4.9

All reviews

(135)

33,970 reviews in the last 12 months

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Rated 5 out of 5 stars

Oumar was very efficient and polite

Oumar was very efficient and polite. Transfered my data from old.phone to my new phone within 30 mins.
Top man

January 25, 2026
Unprompted review
Three UK - 3Store Dalston logo

Reply from Three UK - 3Store Dalston

Adepoju, this is awesome! 🎉 Oumar’s quick work and excellent service made your phone setup a breeze. 30 minutes well spent! Thanks for sharing this 5⭐ review. -Ayesha

Rated 5 out of 5 stars

My experience was very smooth

My experience was very smooth, my queries were sorted out very quickly & any information I requested was provided efficiently by Jonathan at the Dalston branch.

January 24, 2026
Unprompted review
Three UK - 3Store Dalston logo

Reply from Three UK - 3Store Dalston

Kelvinstar, thank you for sharing your experience! ✨ We’re delighted Jonathan’s knowledge and care made your visit to the Dalston branch so seamless. Hope you have a great day! -Ayesha

Rated 5 out of 5 stars

I recently went to the shop as I came…

I recently went to the shop as I came back from travel and my phone was not working, spoke with Jonathan and he found out the reason and fixed it very quickly, he was very helpful

January 24, 2026
Unprompted review
Three UK - 3Store Dalston logo

Reply from Three UK - 3Store Dalston

Thank you for sharing your experience with us, Angela! We’re delighted to hear that Jonathan was able to help you quickly. It’s wonderful to know he provided such helpful support, and we’ll be sure to pass along your kind words to him. -Ayesha

Rated 5 out of 5 stars

I came in to the store to transfer my…

I came in to the store to transfer my number to three and Gloria gave me the best customer service, she was very helpful and patient and she explained to me everything and also told me the benefits I would be receiving now that I have an account with three and I’m very happy with everything

January 23, 2026
Unprompted review
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Reply from Three UK - 3Store Dalston

We’re overjoyed to hear about your visit! ✨ Gloria’s care and guidance made your transition seamless, and we’re glad you’re embracing all that Three has to offer 😊. Your happiness is our greatest reward! 💖 -Ashifa

Rated 5 out of 5 stars

Jonathan was very helpful

I came into store to find support on how to use my phone. Jonathan was very friendly and approachable and helped me clear viruses on my phone and set some of the phones settings to make it easier to use. It was a very helpful interaction. I will definitely be coming again for help.

January 19, 2026
Unprompted review
Three UK - 3Store Dalston logo

Reply from Three UK - 3Store Dalston

Your message made our day, Zeki! Jonathan is fantastic at making tech feel simple, and we’re so glad he could sort everything out for you so smoothly ✨. -Veronica

Rated 5 out of 5 stars

Amazing service by Oumar

I am a Autism customer, Oumar Dalston branch, was patient in service to a vulnerable customer. His skills and manners enabled me to be less frustrated and relaxed. Thank you very much.

January 19, 2026
Unprompted review
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Reply from Three UK - 3Store Dalston

Hi there, we really appreciate hearing that Oumar provided the patient and caring support you needed during your visit to our Dalston branch. Thank you for sharing your experience with us 💛 -Arvind

Rated 5 out of 5 stars

I recently.got my Phone upgraded wuth…

I recently.got my Phone upgraded wuth Gloria not only i got a good deal my Phone was set up by the team in minutes, left the shop all set up with ny new phone

January 19, 2026
Unprompted review
Three UK - 3Store Dalston logo

Reply from Three UK - 3Store Dalston

Congratulations on your new handset, Princess, and we’re delighted Gloria found you a great deal and had your new device ready to go so quickly. -Kishan

Rated 5 out of 5 stars

I am an elderly man with accessibility…

I am an elderly man with accessibility needs, both my hands are restricted, I always stress about visiting stores, as you never know how things will go, I have 5 contracts that was expired since 2021 to 2023 and didn't have anyone to assist me to cancel them, I went into the Dalston store and met Rana who helped me one year ago to get a phone, upon explaining to him i have some contracts he insisted helping me call customer services, we spent over an hour to cancel all old contracts and even helping me get a new phone, I'm grateful people like him exist and a company like Three hires people like him, thank you Rana. ( Hi this is Rana here from the Dalston Three store, Mr Adams has verbally asked me to write this for him as he is unable to do so, can I also add if anyone is in need of any assistance please be sure to come into store and let us know if you have any accessibility needs as we will he more than happy to assist anyone 😊 #V3ftw)

January 14, 2026
Unprompted review
Three UK - 3Store Dalston logo

Reply from Three UK - 3Store Dalston

Hey Pinhot! 💙 Rana’s care and excellence truly shine in your review, and knowing he made your experience special means so much to us. We’re always here to help and truly appreciate you sharing such heartfelt words. -Ashifa

Rated 5 out of 5 stars

I was saved by oumar he was good…

I was saved by oumar he was good costumer representative.
Good service from him, 7stars

January 8, 2026
Unprompted review
Three UK - 3Store Dalston logo

Reply from Three UK - 3Store Dalston

Thanks for taking the time to leave a 5* review. We're glad to hear you've had a great experience -Maxine

Rated 5 out of 5 stars

I have lots of contracts with three and…

I have lots of contracts with three and went into the Dalston store to talk about them, Gloria helped me and i even took the £20 two tablets deal. Dalston was wonderful and helped me

December 27, 2025
Unprompted review
Three UK - 3Store Dalston logo

Reply from Three UK - 3Store Dalston

Hey.

Fantastic stuff. We're super glad to hear that! Thanks for taking the time to leave this 5 star review. -Pete

Rated 5 out of 5 stars

I went to the store as my tablet…

I went to the store as my tablet Internet was not working Jonathan was very helpful and showed me how to use hotspot

December 27, 2025
Unprompted review
Three UK - 3Store Dalston logo

Reply from Three UK - 3Store Dalston

Hey.

That's fantastic, that's what we like to hear. Thanks for the great feedback. -Pete

Rated 5 out of 5 stars

I came to buy sim only deal and Nayeem…

I came to buy sim only deal and Nayeem gave me a giod deal. Very polite and helpful staff.

December 23, 2025
Unprompted review
Three UK - 3Store Dalston logo

Reply from Three UK - 3Store Dalston

Hey Muhabarakali! 🎉 Awesome to hear! Huge shoutout to Nayeem for making your experience excellent. Thank you so much for sharing the feedback! -Kashish

Rated 5 out of 5 stars

Uju was so helpful with switching my…

Uju was so helpful with switching my network to 3 so so kind highly recommend her to anyone and will be back if i need further help

December 15, 2025
Unprompted review
Three UK - 3Store Dalston logo

Reply from Three UK - 3Store Dalston

Thanks for your feedback, Daniel, and it's lovely to hear that you enjoyed great customer service from Uju with your switch. We're delighted to welcome you to Three, and appreciate you taking the time to share this with us. -Michael

Rated 5 out of 5 stars

Nayeem was very helpful

Nayeem was very helpful

December 15, 2025
Unprompted review
Three UK - 3Store Dalston logo

Reply from Three UK - 3Store Dalston

We're happy to hear Nayeem offered support where you needed it, Tashan :) Thanks for writing a great review -Scott

Rated 5 out of 5 stars

I visited three dalston store and I was…

I visited three dalston store and I was helped by Nayeem. He solved my problem.

December 15, 2025
Unprompted review
Three UK - 3Store Dalston logo

Reply from Three UK - 3Store Dalston

That's brilliant, Adefoluke, we're pleased Nayeem got it sorted for you :) Thank you! -Scott

Rated 5 out of 5 stars

Came in to store because I was having…

Came in to store because I was having issues with my device and I got amazing service in store by 2 gentlemen. Oumar and Jonathan fixed the issue within minutes and made my day

December 13, 2025
Unprompted review
Three UK - 3Store Dalston logo

Reply from Three UK - 3Store Dalston

Hello Geb, Thanks for the 5 ⭐ review! We're thrilled to hear Oumar and Jonathan provided amazing service in‑store and fixed what was going on with your device in minutes. We’ll pass your kind feedback along to them both. Enjoy your working device! -Kishan

Rated 5 out of 5 stars

I wish everyone could walked into the…

I wish everyone could walked into the store and find Amz.
She’s been the best customer advisor o have ever found at any Three store

December 9, 2025
Unprompted review
Three UK - 3Store Dalston logo

Reply from Three UK - 3Store Dalston

That's amazing to hear, Anna. Thanks for your review, have a nice day -Maxine

Rated 5 out of 5 stars

Fab team

Max, Saroush and Esen in the Dalston store were amazing. All worked together to sort upgrade my account, transfer my sons account and get us up and running (mate work than it sounds). And all with great customer Servus, smiles and patience. Thanks!

December 7, 2025
Unprompted review
Three UK - 3Store Dalston logo

Reply from Three UK - 3Store Dalston

Hi there.

That's great. We're glad to hear that. Thank you for the 5 stars. -Pete

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