Three UK - 3Store Edgware Reviews 

187
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TrustScore 5 out of 5

4.9

6A Broadwalk Shopping Centre, HA8 7BD Edgware, London, GB

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See what reviewers are saying

Rated 5 out of 5 stars

Ashley in the Edgware store was an absolute star employee.Professional & patient dealing with 3 separate issues with my account.He met my access needs & took over the calls when i requested help .I’m... See more

Company replied

Rated 5 out of 5 stars

I have arrived to store and I got the upgrade I wanted and I managed to get everything transferred from old phone to new one and I am super happy with the support I got.

Company replied

Rated 5 out of 5 stars

I had a great experience being served by Ashley and Kimberley. They were both extremely professional, approachable, and knowledgeable throughout my visit. They took the time to carefully listen to... See more

Company replied

Rated 5 out of 5 stars

I have been to three Edgware store and a wonderful professional served me - El Mehdi. He was extremely helpful, kind and adviced me on the best possible deals. I bought with pleasure. Highly recommend... See more

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store Edgware

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • 6A Broadwalk Shopping Centre, HA8 7BD, Edgware, London, United Kingdom

  • 02089523307

4.9

Excellent

TrustScore 5 out of 5

187 reviews

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4.9

All reviews

(187)

33,970 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I had a small issue with my device and…

I had a small issue with my device and got help from the agent in store. I appreciate it.

October 19, 2026
Unprompted review
Three UK - 3Store Edgware logo

Reply from Three UK - 3Store Edgware

Hello Araceli, we're pleased to hear our team could help get things sorted and make everything easier for you. Thank you for your 5 ⭐ review. - Three Social Media Team

Rated 5 out of 5 stars

Mehdi was very helpful in store and

Mehdi was very helpful in store and. Gave good service

October 16, 2026
Unprompted review
Three UK - 3Store Edgware logo

Reply from Three UK - 3Store Edgware

Hi there, thank you for sharing your feedback. We're delighted to know Mehdi left such a positive impression during your visit.
- Three Social Media Team

Rated 5 out of 5 stars

Very friendly,

Very friendly,

October 14, 2026
Unprompted review
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Reply from Three UK - 3Store Edgware

Hey Rishab, we love hearing this! Thank you so much for taking the time to share your feedback. 😊- Three Social Media Team.

Rated 5 out of 5 stars

Abs has helped me pick the perfect plan…

Abs has helped me pick the perfect plan for me

October 7, 2026
Unprompted review
Three UK - 3Store Edgware logo

Reply from Three UK - 3Store Edgware

Hi there, we’re so pleased to hear Abs made your plan changes simple and transparent. Thank you for the amazing rating. 😊- Three Social Media Team

Rated 5 out of 5 stars

Urveesha was great

Urveesha was great. She helped me with my bills and phone. Great service.

October 5, 2026
Unprompted review
Three UK - 3Store Edgware logo

Reply from Three UK - 3Store Edgware

That's brilliant, Cilene 🌟 Urveesha's support helped get everything back on track with both your bills and phone. Your feedback says it all 💙

- Three Social Media Team

Rated 5 out of 5 stars

I have arrived to store and I got the…

I have arrived to store and I got the upgrade I wanted and I managed to get everything transferred from old phone to new one and I am super happy with the support I got.

October 5, 2026
Unprompted review
Three UK - 3Store Edgware logo

Reply from Three UK - 3Store Edgware

Hey Vera, that's wonderful to hear! 😊 We're thrilled you found the right upgrade and that everything was transferred smoothly. Enjoy your new phone! - Three Social Media Team.

Rated 5 out of 5 stars

Abs has helped me pick the perfect…

Abs has helped me pick the perfect phone for myself. Thank you absolutely!

September 23, 2026
Unprompted review
Three UK - 3Store Edgware logo

Reply from Three UK - 3Store Edgware

Hey Anca, thank you for the 5⭐ review! We're delighted to hear that Abs was able to support you with your new device. 😊-Three Social Media Team

Rated 5 out of 5 stars

Thank you so much urveesha you doing…

Thank you so much urveesha you doing amazing help for us Thank you 😊

September 22, 2026
Unprompted review
Three UK - 3Store Edgware logo

Reply from Three UK - 3Store Edgware

That's awesome, Shivam! It's great to know that Urveesha's support made such a wonderful impression. Thank you for your kind words. 😊 — Three Social Media Team

Rated 5 out of 5 stars

Mehdi was beyond amazing

Mehdi was beyond amazing, extremely helpful and solved all issues. I was thinking of leaving three as the previous customer service has been diabolical. He deserves a raiss

September 18, 2026
Unprompted review
Three UK - 3Store Edgware logo

Reply from Three UK - 3Store Edgware

Hi Kelly, thank you for sharing this amazing 5⭐ review. It's wonderful to hear Mehdi was able to address your concerns and provide the support you needed. We appreciate you taking the time to recognise the difference he made.

Three Social Media Team

Rated 5 out of 5 stars

Anda was very helpful

Anda was very helpful. She helped me get a plan that has roaming. So all my travels will be smooth

September 13, 2026
Unprompted review
Three UK - 3Store Edgware logo

Reply from Three UK - 3Store Edgware

That's brilliant, Faisal 🌟 We're pleased Anda's spot‑on guidance helped you find a plan with roaming, so you're all set for your travels. Wishing you smooth moments ahead ✈️

- Three Social Media Team

Rated 5 out of 5 stars

Abs has helped me pick out the perfect…

Abs has helped me pick out the perfect phone for my wife. She’s going to love it thanks to him!

September 13, 2026
Unprompted review
Three UK - 3Store Edgware logo

Reply from Three UK - 3Store Edgware

Hey there, you've just made our day ✨ It's wonderful to hear Abs helped you find the perfect phone for your wife. We hope it brings a big smile when she sees it 💙
Three Social Media Team

Rated 5 out of 5 stars

I went to check my contracts and I was…

I went to check my contracts and I was welcomed and was offered extra offers and I am very happy with the service

September 13, 2026
Unprompted review
Three UK - 3Store Edgware logo

Reply from Three UK - 3Store Edgware

That's impressive, Marius 🎯 We're glad you received such a warm welcome and had the chance to explore some great value offers. Thanks for sharing your experience 💙

- Three Social Media Team

Rated 5 out of 5 stars

I was served by Ana and she helped me…

I was served by Ana and she helped me discuss my plan and helped me with options which would suit me.

September 13, 2026
Unprompted review
Three UK - 3Store Edgware logo

Reply from Three UK - 3Store Edgware

Hey Sarah, we're glad to hear Ana took the time to review your plan and help you explore options that were better suited to your needs. It's great to know the support you received left such a positive impression. Thank you for the feedback. 😊💚
-Three Social Media Team.

Rated 5 out of 5 stars

Everything we needed to know were well…

Everything we needed to know were well explained.

September 12, 2026
Unprompted review
Three UK - 3Store Edgware logo

Reply from Three UK - 3Store Edgware

Hi Stella, what a lovely review to receive. We're delighted everything was explained clearly and made the process easier for you.

Three Social Media Team

Rated 5 out of 5 stars

Anda and the manager were amazing

Anda and the manager were amazing . Very helpful and friendly . Lovely experience

September 2, 2026
Unprompted review
Three UK - 3Store Edgware logo

Reply from Three UK - 3Store Edgware

Thanks for sharing your experience, Lordina ✨ We're delighted Anda and the manager's friendly and helpful support made such a wonderful impression. Your feedback means a lot 💙
Three Social Media Team

Rated 5 out of 5 stars

Abs has helped me figure out what plan…

Abs has helped me figure out what plan is best for me.

September 2, 2026
Unprompted review
Three UK - 3Store Edgware logo

Reply from Three UK - 3Store Edgware

Thanks a ton for your review, Hiri! 🎉 Abs really nailed it, and we look forward to serving you again. ☺️ — Three Social Media Team

Rated 5 out of 5 stars

I was having trouble with my phone and…

I was having trouble with my phone and went to store they offered me trade in and happy with my new honor phone

September 1, 2026
Unprompted review
Three UK - 3Store Edgware logo

Reply from Three UK - 3Store Edgware

Hi Hamit, we appreciate your 5 ⭐ rating. It’s great to know the trade-in option helped you switch to your new HONOR phone and find a choice you’re happy with — Three Social Media Team

Rated 5 out of 5 stars

I had a great experience with shahid…

I had a great experience with shahid which looked after me and gave me the best and honest advice. This what’s makes me a great and happy costumer at Three

September 1, 2026
Unprompted review
Three UK - 3Store Edgware logo

Reply from Three UK - 3Store Edgware

Hey Ali, you've just made our day ✨ It's wonderful to hear Shahid's honest advice and thoughtful support helped make your experience such a positive one. Thanks for sharing the love 💙
Three Social Media Team

Rated 5 out of 5 stars

Fantastic Manager!

The manger Gami was fantastic-incredibly patient, helpful, he went over and above to sort out an issue I had. Would highly recommend this store!

August 27, 2026
Unprompted review
Three UK - 3Store Edgware logo

Reply from Three UK - 3Store Edgware

Hi there, thank you for sharing your feedback. It’s lovely to know Gami provided thoughtful assistance and helped make your visit a memorable one. We’re pleased you took the time to share your experience with us. — Three Social Media Team

Rated 5 out of 5 stars

Urveesha was good

Urveesha was good . Great service.

August 26, 2026
Unprompted review
Three UK - 3Store Edgware logo

Reply from Three UK - 3Store Edgware

Aw, we’re so glad Urveesha gave you the best support, Horace! Big thanks from our side. 😄— Three Social Media Team

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