Three UK - 3Store Edgware Reviews 

187
•
TrustScore 5 out of 5

4.9

6A Broadwalk Shopping Centre, HA8 7BD Edgware, London, GB

•

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Ashley in the Edgware store was an absolute star employee.Professional & patient dealing with 3 separate issues with my account.He met my access needs & took over the calls when i requested help .I’m... See more

Company replied

Rated 5 out of 5 stars

I have arrived to store and I got the upgrade I wanted and I managed to get everything transferred from old phone to new one and I am super happy with the support I got.

Company replied

Rated 5 out of 5 stars

I had a great experience being served by Ashley and Kimberley. They were both extremely professional, approachable, and knowledgeable throughout my visit. They took the time to carefully listen to... See more

Company replied

Rated 5 out of 5 stars

I have been to three Edgware store and a wonderful professional served me - El Mehdi. He was extremely helpful, kind and adviced me on the best possible deals. I bought with pleasure. Highly recommend... See more

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store Edgware

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • 6A Broadwalk Shopping Centre, HA8 7BD, Edgware, London, United Kingdom

  • 02089523307

4.9

Excellent

TrustScore 5 out of 5

187 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(187)

34,024 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great experience

Great experience, resolved my problem very fast

December 8, 2025
Unprompted review
Three UK - 3Store Edgware logo

Reply from Three UK - 3Store Edgware

Thanks for your feedback, Mark, and it's lovely to hear that you enjoyed great customer service. We appreciate you taking the time to share this with us. -Michael

Rated 5 out of 5 stars

The advisor Mehdi was amazing

The advisor Mehdi was amazing, dealt with my upgrade and got myself a good deal. So happy with service

December 5, 2025
Unprompted review
Three UK - 3Store Edgware logo

Reply from Three UK - 3Store Edgware

Hi there.

Oh yeah, that's what we like to hear. Thanks for taking the time to leave us this 5 star review. -Pete

Rated 5 out of 5 stars

Anda and the manager were very helpful…

Anda and the manager were very helpful and they solved the problem with my phone

December 5, 2025
Unprompted review
Three UK - 3Store Edgware logo

Reply from Three UK - 3Store Edgware

Hey.

Fantastic stuff. We're super glad to hear that! Thanks for taking the time to leave this 5 star review. -Pete

Rated 5 out of 5 stars

Anda was amazing

Anda was amazing. Super helpful and quick.

December 3, 2025
Unprompted review
Three UK - 3Store Edgware logo

Reply from Three UK - 3Store Edgware

That's amazing to hear -Maxine

Rated 5 out of 5 stars

Ashley was amazing spent so much time…

Ashley was amazing spent so much time with him, went though the contract in full detail and help set up the device. He was excellent but customer service I've had in a long while

December 1, 2025
Unprompted review
Three UK - 3Store Edgware logo

Reply from Three UK - 3Store Edgware

This is what we like to hear, Tania. Thanks for the 5⭐ review! Great work Ashley 🎉 -Jade

Rated 5 out of 5 stars

Anda and Mattel were very knowledgeable…

Anda and Mattel were very knowledgeable and understanding. And helped me get the best offer

November 28, 2025
Unprompted review
Three UK - 3Store Edgware logo

Reply from Three UK - 3Store Edgware

Hey Constanta, we're so happy to hear Anda and Mattel gave you the help to get you the best offer, thanks for letting us know, we'll get your feedback passed on! -John

Rated 5 out of 5 stars

I really appreciate all the help…

I really appreciate all the help recieved

November 25, 2025
Unprompted review
Three UK - 3Store Edgware logo

Reply from Three UK - 3Store Edgware

Thanks for your feedback, Mitica, and it's lovely to hear that you enjoyed great customer service. We appreciate you taking the time to share this with us. -Michael

Rated 5 out of 5 stars

Shahid helped me to install the app and…

Shahid helped me to install the app and he was extremely helpful

November 24, 2025
Unprompted review
Three UK - 3Store Edgware logo

Reply from Three UK - 3Store Edgware

Hey.

Fantastic stuff. We're super glad to hear that! Thanks for taking the time to leave this 5 star review. -Pete

Rated 5 out of 5 stars

Top service

Customer advisor Mehdi was dealing with my upgrade and was very professional and explained to me everything I need to know.

November 18, 2025
Unprompted review
Three UK - 3Store Edgware logo

Reply from Three UK - 3Store Edgware

Hello Jarah, this is what we love to hear from our customers! We’ll certainly pass your feedback on! -John

Rated 5 out of 5 stars

Great service

Worker explained everything well

November 17, 2025
Unprompted review
Three UK - 3Store Edgware logo

Reply from Three UK - 3Store Edgware

That's fantastic, Koby! Thank you for the 5 stars -Scott

Rated 5 out of 5 stars

Ashley was super great

November 13, 2025
Unprompted review
Three UK - 3Store Edgware logo

Reply from Three UK - 3Store Edgware

Thanks for this fantastic 5⭐ review, Shaqir. We appreciate you taking the time to send this over! Well done Ashley 🎉 -Jade

Rated 5 out of 5 stars

Amazing

What can I say, matteo was incredibly helpful. He sat down and transferred my data patiently. I really appreciate what he did for me thank you

November 10, 2025
Unprompted review
Three UK - 3Store Edgware logo

Reply from Three UK - 3Store Edgware

That's wonderful, Marie. We're glad Matteo was able to help you with your transfer :) Thank you for writing a review -Scott

Rated 5 out of 5 stars

Advisor was good explained in full…

Advisor was good explained in full detail and went out of his way

November 10, 2025
Unprompted review
Three UK - 3Store Edgware logo

Reply from Three UK - 3Store Edgware

Thank you for your awesome review, Rebeca. We're glad you had an attentive and concise advisor :) -Scott

Rated 5 out of 5 stars

Great service

Great service. Ashley explained everything to me and made it very easy. The staff were very helpful.

November 3, 2025
Unprompted review
Three UK - 3Store Edgware logo

Reply from Three UK - 3Store Edgware

We appreciate the 5* - We know the retail staff will be happy to see this -Maxine

Rated 5 out of 5 stars

The stuff very helpful and polite

The stuff very helpful and polite

October 31, 2025
Unprompted review
Three UK - 3Store Edgware logo

Reply from Three UK - 3Store Edgware

Hey.

Fantastic stuff. We're super glad to hear that! Thanks for taking the time to leave this 5 star review. -Pete

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look