Eesa and Gemma were amazingly helpful as u was looking for a device for work and was unsure of what I needed They talked me through the options and even helped to set up the device for me which,as... See more
Company replied
Location
Switch locationUnit 51, Peel Avenue, Trafford Centre, M17 8AA Manchester, North, GB
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See what reviewers are saying
Ibrahim was an amazing host to us at the shop. He guided my mum who was getting charged 50% more on her bill because of a messaging app. He also explained the process of buying a phone to us and vario... See more
Company replied
Tasha was absolutely amazing, we went to every other mobile phone store and was sold on 3 because of her. She was warm, welcoming and couldn’t be more helpful. What an excellent member of your tea... See more
Company replied
Thank you for our pleasant experience. Anilraj was great and made sure we found what we were looking for. His customer service was what I expect when visiting a store. Thank you again Anilraj and Thre... See more
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Company details
About Three UK - 3Store Manc. (Trafford Ctr)
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
Unit 51, Peel Avenue, Trafford Centre, M17 8AA, Manchester, North, United Kingdom
- 01617473945
4.8
Excellent
183 reviews
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From walking in to the store at the…
From walking in to the store at the Trafford centre store we felt welcomed and no questions were left unanswered and very helpful and polite all the way up until the end miz was very helpful throughout
February 10, 2026
Unprompted review
Reply from Three UK - 3Store Manc. (Trafford Ctr)
Thank you so much for sharing this, Sean! 🌟 It’s great to hear our Trafford branch team made you feel so comfortable, and Miz will be delighted to know he made everything easy for you. 😊 -Veronica
I'm happy with the deal and freebies…
I'm happy with the deal and freebies with this company, I've been a customer for more than 7 years. They are very professional and helpful in finding the best for my needs. Big thanks to all especially to Anil at Trafford Manchester.
February 9, 2026
Unprompted review
Reply from Three UK - 3Store Manc. (Trafford Ctr)
Hey.
Fantastic stuff. We're super glad to hear that! Thanks for taking the time to leave this 5 star review. -Pete
Had an issue with my phone
Had an issue with my phone, the manager fixed it for me with ease. Great customer service
February 8, 2026
Unprompted review
Reply from Three UK - 3Store Manc. (Trafford Ctr)
Hi Michelle, we’re glad the manager resolved your phone issue smoothly and provided supportive service. Thank you so much for your glowing 5 ⭐ review. -Suhaas
Anil was really helpful and made sure I…
Anil was really helpful and made sure I got the best deal possible for my 3 new lines
February 8, 2026
Unprompted review
Reply from Three UK - 3Store Manc. (Trafford Ctr)
Thank you so much for sharing this, Aaron 🎉 We're glad to hear that Anil provided such great support and helped you find the right deal. Wishing you all the best ahead 😃 -Arvind
Amazing customer service
Have been in a few times and had help getting new phones by abz and Mohammad (with the long hair) they are always very helpful and we will always go and see them if need help
February 7, 2026
Unprompted review
Reply from Three UK - 3Store Manc. (Trafford Ctr)
You’ve truly made our day, Kelly ✨ A big thank you to Abz and Mohammad for making your visit memorable and ensuring you received excellent service. Wishing you a fantastic day 🎉 -Manavata
Miz was great
Miz was great! Would definitely recommend the Trafford store
February 3, 2026
Unprompted review
Reply from Three UK - 3Store Manc. (Trafford Ctr)
Hey Bilal! Miz is truly exceptional, we’re so happy to know that our Trafford store worked out so well for you. We truly appreciate your recommendation! ☺️ -Kashish
Eesa was fabulous with my whole family
Eesa was fabulous with my whole family! Sorting out our contracts and new phones, great customer service :)
January 29, 2026
Unprompted review
Reply from Three UK - 3Store Manc. (Trafford Ctr)
That's wonderful, Reagan. We're delighted that Eesa made you all comfortable, and gave you the help you needed with your contracts. Thanks for this awesome review :) -Scott
Anil at the Three Store was efficient
Anil at the Three Store was quick, efficient and gave me a great deal on my SIM card. Would recommend to others and great customer service
January 20, 2026
Unprompted review
Reply from Three UK - 3Store Manc. (Trafford Ctr)
Mariam! Fantastic to hear how smoothly everything went with Anil at the Store. His efficiency and ability to secure a great deal really shaped a standout experience, and your recommendation means a lot. -Afaq
Reply from Three UK - 3Store Manc. (Trafford Ctr)
Thanks for taking the time to leave a 5* review. We're glad to hear you've had a great experience -Maxine
It was a fantastic experience with Mizz
It was a fantastic experience with Mizz
January 20, 2026
Unprompted review
Reply from Three UK - 3Store Manc. (Trafford Ctr)
Hey Humza, this is what we love to hear! We’re so happy this is the service you received from Mizz, this is what we strive for all of our customers, so we’ll certainly be passing your feedback on. -John
I was served by Anil and the level of…
I was served by Anil and the level of customer service was absolutely amazing. He went above and beyond to get me sorted on a new contract for an iPhone 17 pro max. He also saved my dad from paying too much from his old provider and offered him a great option of buying a phone out right and going sim only which worked out so much better financially. 5* customer service! Two very happy customers
January 19, 2026
Unprompted review
Reply from Three UK - 3Store Manc. (Trafford Ctr)
Your shoutout for Anil says it all 🌟. His dedication to excellence turned your deal into a win. It’s fantastic to hear that he helped your dad avoid unnecessary costs with his previous provider and guided him toward a brilliant phone option as well. Feedback like yours inspires us every day! -Afaq
Billing Issue Query
I had a major billing issue and Ibrahim helped me, he took his time with me and explained the process in a simple manner. Thank you for your time :)
January 18, 2026
Unprompted review
Reply from Three UK - 3Store Manc. (Trafford Ctr)
Hi there.
Oh yeah, that's what we like to hear. Thanks for taking the time to leave us this 5 star review. -Pete
The sales guy was great took me through…
The sales guy was great took me through the process simply and sold me the sim deal which I wasn’t expecting and has helped reduce my phone bill
January 16, 2026
Unprompted review
Quick
Quick, and friendly service. Collected an order I put through online, and ended up getting a better deal than if I just had it delivered.
January 15, 2026
Unprompted review
Reply from Three UK - 3Store Manc. (Trafford Ctr)
Thanks for an awesome review, it means the world to us. We're delighted you found it rewarding and convenient to pick up your order in-store :) -Scott
MIZ WAS AMAZING!
January 14, 2026
Unprompted review
Reply from Three UK - 3Store Manc. (Trafford Ctr)
Hi Martha, we appreciate your kind words about Miz. Thank you for taking the time to leave such a great review. -Neha
Great service. Great deals!
Quick, great service. Sean knew what he was talking about and gave us a great deal on three lines. I guess I’m in the 3 family now. Cheers Sean.
January 14, 2026
Unprompted review
Reply from Three UK - 3Store Manc. (Trafford Ctr)
Hey Tee, that’s impressive! We’re thrilled to hear Sean helped you have such a positive experience, and we’re glad to have you with us. Thank you for sharing this amazing 5⭐ review! -Veronica
Miz was excellent
Miz was excellent! I always come back to Three Trafford
January 13, 2026
Unprompted review
Reply from Three UK - 3Store Manc. (Trafford Ctr)
Thanks for the awesome review! We’re glad to hear that Miz at our store provided such welcoming and helpful service. Hope you have an amazing day ahead. 😊 -Manavata
Reply from Three UK - 3Store Manc. (Trafford Ctr)
This is what we like to hear, Hawarun 😊 Thanks for taking the time to share your 5⭐ review with us! -Jade
Agent who dealt with my case was…
Agent who dealt with my case was extremely patient and supportive with me and went out of his way to help answer any questions I had.
January 12, 2026
Unprompted review
Reply from Three UK - 3Store Manc. (Trafford Ctr)
Hey.
Thanks! Your review is really appreciated. -Pete
Satisfied with the communication and…
Satisfied with the communication and his services. He explained everything very well and that was very helpful to me. #Adam
January 8, 2026
Unprompted review
Reply from Three UK - 3Store Manc. (Trafford Ctr)
Hey Hasnain, that’s brilliant! Adam really made your day, and we couldn’t be happier. Thank you for taking the time to leave us a 5⭐ review! -Neha
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