Tasha at the Three store in Trafford centre was incredibly helpful in getting my broadband and two SIMs sorted. She’s very knowledgeable, friendly and made the whole process easy. Excellent customer s... See more
Location
Switch locationUnit 51, Peel Avenue, Trafford Centre, M17 8AA Manchester, North, GB
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Eesa and Gemma were amazingly helpful as u was looking for a device for work and was unsure of what I needed They talked me through the options and even helped to set up the device for me which,as... See more
Company replied
Tasha was absolutely amazing, we went to every other mobile phone store and was sold on 3 because of her. She was warm, welcoming and couldn’t be more helpful. What an excellent member of your tea... See more
Company replied
Ibrahim was an amazing host to us at the shop. He guided my mum who was getting charged 50% more on her bill because of a messaging app. He also explained the process of buying a phone to us and vario... See more
Company replied
Company details
About Three UK - 3Store Manc. (Trafford Ctr)
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
Unit 51, Peel Avenue, Trafford Centre, M17 8AA, Manchester, North, United Kingdom
- 01617473945
4.8
Excellent
183 reviews
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Satisfied with the communication and…
Satisfied with the communication and his services. He explained everything very well and that was very helpful to me. #Adam
January 8, 2026
Unprompted review
Reply from Three UK - 3Store Manc. (Trafford Ctr)
Hey Hasnain, that’s brilliant! Adam really made your day, and we couldn’t be happier. Thank you for taking the time to leave us a 5⭐ review! -Neha
Amazing and fantastic ..Gemma and Miz…
Amazing and fantastic ..Gemma and Miz were amazing
January 7, 2026
Unprompted review
Reply from Three UK - 3Store Manc. (Trafford Ctr)
Thanks for taking the time to leave a 5* review. We're glad to hear you've had a great experience -Maxine
Reply from Three UK - 3Store Manc. (Trafford Ctr)
That’s brilliant to hear, Burbs! 🎉 We’re thrilled to know you had a positive experience and that our colleague made such a great impression on you. We really appreciate you sharing these kind words and for the 5 ⭐ review! -Kishan
Adam gave me a great deal on a…
Adam gave me a great deal on a unlimited sim
January 6, 2026
Unprompted review
Reply from Three UK - 3Store Manc. (Trafford Ctr)
That's great to hear this, Uzma. Have a lovely day -Maxine
The staff in store were very friendly…
The staff in store were very friendly and made me feel very welcome. They showed a genuine interest in helping me to find the best deal and pht
January 6, 2026
Unprompted review
Reply from Three UK - 3Store Manc. (Trafford Ctr)
Hi Gary, this is what we love hearing from our customers, we're so happy to hear the staff in store was there to help you and most importantly make you feel welcome, we'll get your feedback passed on! -John
Tasha was fantastic today
Tasha was fantastic today! She helped me sort an issue with my google maps and even helped me update my phone. Thank you! Brilliant service
January 6, 2026
Unprompted review
Reply from Three UK - 3Store Manc. (Trafford Ctr)
Hi Patricia, we're so glad to hear Tasha got your google maps sorted and updated your phone, we'll get your feedback passed on! -John
Customer Service
Fantastic Service provided by Miz. Fully understood my several requirements re my devices and need. Dealt with them in an extremely efficient manner well done
January 6, 2026
Unprompted review
Reply from Three UK - 3Store Manc. (Trafford Ctr)
Hey Terence, thanks so much for taking the time to feed this back. We’re delighted to know Miz made your experience remarkable. Your feedback is truly appreciated. -Manavata
Broadband and mobile data package
Abid was extremely helpful, taking his time to go through my innumerable queries and recommending the best product as per our requirements. Have previously been attended by him on multiple occasions and he has always exceeded expectations
January 2, 2026
Unprompted review
Reply from Three UK - 3Store Manc. (Trafford Ctr)
Hi there.
Oh yeah, that's what we like to hear. Thanks for taking the time to leave us this 5 star review. -Pete
Reply from Three UK - 3Store Manc. (Trafford Ctr)
Hey Eldhose, we're sorry to hear you're looking into cancelling your plan. We’d like to learn more about the reason for ending your contract and see how we can make things right. Please reach out to us at https://bit.ly/3C43TKN so we can review your account and find the best possible solution for you. -Arvind
More than a decade with 3 network
I've been a loyal 3network customer for over ten years, and my recent experience at the Trafford Centre store reaffirmed why.
The team there are consistently professional and helpful. We were assisted by Sean, who provided exceptional service to myself and my husband.
Sean took the time to understand our lifestyle and travel needs. He found us the most practical and suitable deal for going abroad, offering genuinely helpful advice. As we had our toddler with us, I was expecting a stressful visit, but Sean made the entire process seamless and easy.
Thank you, Sean! You are a true credit to the team! Your commendable performance and customer care will surely take you far in your career.
December 10, 2025
Unprompted review
Reply from Three UK - 3Store Manc. (Trafford Ctr)
We're pleased that Sean was attentive and focused on finding a contact that would give you the best value for money, and keep you connected. We hope you and your family enjoy your trip abroad, and that you all have a lovely Christmas, Angel :) -Scott
Great experience at Trafford centre
Great experience at Trafford centre
December 11, 2025
Unprompted review
Reply from Three UK - 3Store Manc. (Trafford Ctr)
We're happy to hear that, Jack :) Our Trafford Centre store team are awesome -Scott
Excellent advice thanks Sean of 3
Excellent advice. Hopefully all problems resolved. Many thanks
December 11, 2025
Unprompted review
Reply from Three UK - 3Store Manc. (Trafford Ctr)
We hope so too, Jeff. If anything else comes up you know you can reach out and we'll always be happy to give it a look. Thanks for a great review :) -Scott
Served by a gentleman called sean
Served by a gentleman called sean. I went in to upgrade my sons phone. And ended up upgrading my phone at the same time. Sean is an exceptional member of staff who is an asset to the team. 1st class service.
December 11, 2025
Unprompted review
Reply from Three UK - 3Store Manc. (Trafford Ctr)
Thanks for this fantastic 5⭐ review, Tony. This is what we love to hear! 🥰 -Jade
Sean Trafford
Sean in the Trafford branch was very helpful with the entire part of of our time in the store. Explained the sim promotions really well and has a bright and engaging personality.
December 11, 2025
Unprompted review
Reply from Three UK - 3Store Manc. (Trafford Ctr)
Hi Ethan, Thank you for 5 ⭐️ review! It’s great to hear your visit to our Trafford branch went really well and that Sean was able to clearly walk you through the available sim options. -Kishan
Super fast
Super fast, amazing service. Everything Beautiful. Thanks Sean
December 9, 2025
Unprompted review
Reply from Three UK - 3Store Manc. (Trafford Ctr)
Thanks for the review. We're glad to hear it's been such a good experience for you -Maxine
Friendly service
Aneel was great he was thorough and helpful , friendly staff, excellent customer service
December 8, 2025
Unprompted review
Reply from Three UK - 3Store Manc. (Trafford Ctr)
We're happy to hear that Aneel gave you all the information you needed in a friendly, and concise way :) Thanks for a great review, S -Scott
Mohammed was fantastic dealt with…
Mohammed was fantastic dealt with everything accordingly
December 5, 2025
Unprompted review
Reply from Three UK - 3Store Manc. (Trafford Ctr)
Hello there.
Awesome stuff. We're glad to hear that. Thanks for the support. -Pete
Gemma is Amazing and so very Helpful
Gemma is Amazing and so very Helpful
December 5, 2025
Unprompted review
Reply from Three UK - 3Store Manc. (Trafford Ctr)
Hello there.
Awesome stuff. We're glad to hear that. Thanks for the support. -Pete
Miz was fantastic and really helpful
Miz was fantastic and really helpful. We can’t thank him enough for all his help. I’m really pleased with the service at 3 store. Thank you
December 4, 2025
Unprompted review
Reply from Three UK - 3Store Manc. (Trafford Ctr)
Thanks for the review. We're glad to hear it's been such a good experience for you -Maxine
Miz was great help
Miz was great help, he was helped me set up the 3 App and also update my address.
December 4, 2025
Unprompted review
Reply from Three UK - 3Store Manc. (Trafford Ctr)
Thanks for the review. We're glad to hear it's been such a good experience for you -Maxine
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