Staff absolutely lovely and kind also communication was incredible they help do every step and was quick. My partner was happy of there service thanks all to Chris and Louis.
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Went into the store because had a problem with my account that I couldn’t sort out online, or over the phone, ( to be honest, I could not understand what the person on the phone was saying) in store t... See more
Company replied
Great service. Always really helpful & patient with explaining things I dont understand ! Thank you Sally & Chris 🙏
Company replied
A* service and explained everything! Couldn’t have asked for more help from Sally and thank you so much to Chris for keeping my 3yr old entertained while sorting my SIM.
Company replied
Company details
About Three UK - 3Store Newark
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
13 Stodman Street, NG24 1AT, Newark, Midlands, United Kingdom
- 01636704794
4.9
Excellent
97 reviews
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Great service
Great service. Always really helpful & patient with explaining things I dont understand ! Thank you Sally & Chris 🙏
September 28, 2026
Unprompted review
Reply from Three UK - 3Store Newark
Hi there, thanks for the amazing review. We are happy to hear that Sally & Chris provided clear and thoughtful guidance, creating a smooth and hassle free experience throughout.
-Three Social Media Team
I was served by Sally and it was a very…
I was served by Sally and it was a very pleasant experience I walked away feeling very happy with the service was fantastic, I would highly recommend to my family and friends.
October 1, 2026
Unprompted review
Reply from Three UK - 3Store Newark
Hi Penny, feedback like this truly reflects the impact great service can have. It's lovely to see Sally recognised for creating an experience that left you feeling so positive and confident in recommending us to others. — Three Social Media Team
A* service and explained everything
A* service and explained everything! Couldn’t have asked for more help from Sally and thank you so much to Chris for keeping my 3yr old entertained while sorting my SIM.
September 30, 2026
Unprompted review
Reply from Three UK - 3Store Newark
Hi Imogen, thank you for sharing this amazing 5⭐ review. It's lovely to see Sally and Chris recognised for making your visit such a positive experience.
Three Social Media Team
Staff absolutely lovely and kind also…
Staff absolutely lovely and kind also communication was incredible they help do every step and was quick. My partner was happy of there service thanks all to Chris and Louis.
September 30, 2026
Unprompted review
Reply from Three UK - 3Store Newark
Thank you for your kind words, Nour! We're glad to hear Chris and Louis provided exceptional support and made the process easy. 😊 — Three Social Media Team
Brilliant service in store from Hayley…
Brilliant service in store from Hayley and chad thank you very much
September 18, 2026
Unprompted review
Reply from Three UK - 3Store Newark
Simple, easy, sorted, Peter! 🎉✨ We’re hyped Hayley and Chad could help you out today, have an awesome week ahead! 🚀 — Three Social Media Team
Louise fully explained everything and…
Louise fully explained everything and went into detail. Very helpful.
September 11, 2026
Unprompted review
Reply from Three UK - 3Store Newark
Hey Ian, we're glad to hear Louise took the time to guide you through the process thoroughly and ensure you had all the information you needed. Thank you for the feedback. 😊💚
-Three Social Media Team.
Friendly service tailored to our needs
We have always received friendly service perfectly tailored to our 'old people' understanding. Chad listened to us and guided us to phones that were right for us. It seems like nothing is too much trouble and we feel able to go back for further support if we need it.
September 3, 2026
Unprompted review
Reply from Three UK - 3Store Newark
Hey Gill, thank you for the fantastic 5⭐ review! 🌟 We're delighted to hear that Chad provided such attentive and personalised support, making the process simple and comfortable for you.-Three Social Media Team
Went into the store because had a…problem with account
Went into the store because had a problem with my account that I couldn’t sort out online, or over the phone, ( to be honest, I could not understand what the person on the phone was saying) in store the staff were extremely helpful, big shout out to Chad who sorted out our problem and took time to explain it all to me in simple easy terms. MORE CHADS on the phone lines please. Many thanks
September 8, 2026
Unprompted review
Reply from Three UK - 3Store Newark
Aw 🎉 We love hearing this, Sarah. We’re thrilled that our team and Chad was able to give you great support and make your visit seamless 😊 Thank you for your lovely review. - Three Social Media Team
Absolutely fantastic customer service
Absolutely fantastic customer service from Haley and Chad when I went in recently. Could not have asked for better help in setting my new plan broadband.
September 8, 2026
Unprompted review
Reply from Three UK - 3Store Newark
Hi there, we're so pleased to hear things went so well. A special shout-out to Haley and Chad for making such a positive difference and helping get everything sorted. 💜
Three Social Media Team
Chad and sally where extremely helpful…
Chad and sally where extremely helpful with my phone problems and offered a very good contract
September 5, 2026
Unprompted review
Reply from Three UK - 3Store Newark
Hey Steve, you've just made our day ✨ It's wonderful to hear Chad and Sally could help with your phone concerns and guide you towards a contract that suited your needs. Thanks for sharing the love 💙
Three Social Media Team
Chad at the Newark store was very…
Chad at the Newark store was very accommodating and explained all options to us. Overall a lovely guy and easy to complete the transactions.
August 22, 2026
Unprompted review
Reply from Three UK - 3Store Newark
Hi Daniella, thank you for your wonderful feedback. We're delighted to hear that Chad at the Newark store delivered exceptional assistance and helped you explore the options that suited your needs, creating a smooth experience for you.
- Three Social Media Team
Great service at 3 Newark 😂
Sally and Hayley where more than helpful went above and beyond too sort major issues out fast and efficiently highly recommend 3 Newark 👍😃
August 20, 2026
Unprompted review
Reply from Three UK - 3Store Newark
Oh wow, Dan! Thank you for sharing your thoughts about Sally and Hayley. We’re so glad they could guide you along the way, and here’s to many more smiling moments together! 💗 — Three Social Media Team
Procedures explained fully
Procedures explained fully, very professional in dealing with my questions.
August 13, 2026
Unprompted review
Reply from Three UK - 3Store Newark
Hey there, it’s wonderful to hear you had a positive experience! 🌟 Thank you for taking the time to leave your feedback.
-Three Social Media Team.
Hayley and Louise were very Helpful and…
Hayley and Louise were very Helpful and informative.
Shop was nice, clean and cool.
August 11, 2026
Unprompted review
Reply from Three UK - 3Store Newark
Hi Jock, thank you for taking the time to leave such a wonderful 5⭐ review. We’re so glad Hayley and Louise were able to make your experience smooth and enjoyable. – Three Social Media Team
Thanking Chad and Chris
I would like to thank Chad for all his help before during and customer service after the purchase of a new phone of which i am extemely happy. Also to thank Chris who has solved y queries over the last three years and who has always approachable to help me, as a result I moved my Broadband to Three. I would not hesitate recommending Three to my family and friends
July 20, 2026
Unprompted review
Reply from Three UK - 3Store Newark
Hi Jayne, we’re grateful for your kind words. Chad’s ongoing support and Chris’s long‑term assistance clearly made a difference, and we’re thrilled you’re happy with your new phone. Thank you for trusting us with your broadband and for recommending us to others.
– Three Social Media Team
Excellent service from Sally and…
Excellent service from Sally and Louise. They were both very friendly, patient, and professional. They explained everything clearly and helped us choose the right broadband. The whole process was quick and easy. Thank you for the great customer service!
Eva
Newark
July 20, 2026
Unprompted review
Reply from Three UK - 3Store Newark
Hey, Eva. We're glad that Sally and Louise could guide you to the perfect broadband package. Thank you for recognizing their professional support and for sharing such a wonderful review. Enjoy your new connection! 🥰 - Three Social Media Team
Everyone is always helpful when I come…
Everyone is always helpful when I come into Three. Louise kindly helped me set up my new phone for me. She was polite,friendly and very helpful. Three Newark goes above and beyond that's why I have stayed a loyal customer for so long.
July 23, 2026
Unprompted review
Reply from Three UK - 3Store Newark
Hi Richard, thank you for sharing your experience. We’re glad to know that Louise and the team at our store delivered exceptional support with your new device setup and offered a warm approach. Your continued trust truly means a lot to us.
-Three Social Media Team
Thank you Chad for helping me in store today
Chad helped me in store today in a very efficient and welcoming manner. My issue was solved quickly and I left very satisfied.
July 22, 2026
Unprompted review
Reply from Three UK - 3Store Newark
Hi, there! We're delighted to hear that Chad provided such a welcoming and efficient experience in our store today. Resolving your issue quickly and ensuring you left completely satisfied is exactly what we strive for. 😇 - Three Social Media Team
We have been helped by Chad
We have been helped by Chad. He is really knowledgable and friendly person. He gave us the best deals he could find, and helped us set the phone. Thanks
July 18, 2026
Unprompted review
Reply from Three UK - 3Store Newark
Thank you for sharing your experience, Keith. We’re pleased Chad was able to find the perfect offers for you and get your device ready to go. ✨ — Three Social Media Team
Great helpful staff where nothing is…
Great helpful staff where nothing is too much trouble.. Sorted a problem with my phone in seconds. Will definitely renew my contract with the Newark branch
July 16, 2026
Unprompted review
Reply from Three UK - 3Store Newark
Thanks so much for sharing this, Anita. It’s great to hear the Newark team were so helpful and got your phone sorted so quickly. We really appreciate you choosing to stay with us and the branch. – Three Social Media Team
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