I'd like to say massive thanks to Mike from Wakefield Trinity Walk branch for helping me choose my new phone and tarrif today. Mike is very polite, fun to talk to but stays focused ensuring all the im... See more
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Location
Switch locationUnit G42 Trinity Walk Shopping Centre, WF1 1QS Wakefield, Midlands, GB
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We've been customers at 3 for around 16 years now and always receive excellent customer service. Our recent visit was no exception. Kerry was fantastic, both friendly and professional, explaining simp... See more
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I had a great experience at the Three store. The staff were very friendly and welcoming from the moment I walked in. They were helpful, patient, and took the time to explain everything clearly. Really... See more
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Just wanted to say a huge thank you to the young gent that helped my dad cancel a Sim that we had no details of other than from the bank - he went above and beyond. My dad has been unable to resolve t... See more
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Company details
About Three UK - 3Store Wakefield
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
Unit G42 Trinity Walk Shopping Centre, WF1 1QS, Wakefield, Midlands, United Kingdom
- 01924365126
4.9
Excellent
102 reviews
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Mark did a good job..he was very…
Mark did a good job..he was very helpful and made the experience enjoyable
July 7, 2026
Unprompted review
Reply from Three UK - 3Store Wakefield
Love this energy 🎉 Joy. We’re delighted Mark’s attentive support and steady approach made such a positive difference 🌟
- Three Social Media Team
Shane was brilliant reloved my issues…
Shane was brilliant reloved my issues in minutes. With a very pleasant manurism
July 7, 2026
Unprompted review
Reply from Three UK - 3Store Wakefield
Hello Brenda, it is wonderful that Shane provided such rapid support to sort everything out for you while delivering it all with a completely welcoming and polite approach. — Three Social Media Team
Mike was polite and helpful today when…
Mike was polite and helpful today when assisting me
July 7, 2026
Unprompted review
Reply from Three UK - 3Store Wakefield
Wonderful to hear this, John. We are glad your visit felt supportive and clear. Thank you for sharing your experience.
Three Social Media Team
Jordan in Wakefield helped me move from…
Jordan in Wakefield helped me move from O2 to three. Thank you so much!
July 6, 2026
Unprompted review
Reply from Three UK - 3Store Wakefield
Hi Anita 😊
Thanks for reaching out.
We’re happy Jordan supported you through the switch.
Wishing you a bright day ahead.
— Three Social Media Team
Really fast service
Really fast service, got everything I needed, thank you.
June 27, 2026
Unprompted review
Reply from Three UK - 3Store Wakefield
Hi Leanne. It is fantastic to hear that your experience was so quick and that you managed to get everything sorted without any hassle. We always aim to make things as smooth as possible for you. Thank you so much for taking the time to share your feedback.— Three Social Media Team
Thankyou for setting up my tablet jordan
June 23, 2026
Unprompted review
Reply from Three UK - 3Store Wakefield
Hi Delilah, it is wonderful that Jordan provided such excellent assistance with getting your device ready to use. -Kishan
Reply from Three UK - 3Store Wakefield
Hey Ari. Boom! 💥 James, Shane totally nailed it today, and we’re glad you’re all sorted! 🙌✨ -Kashish
Shane here in Wakefield was really…
Shane here in Wakefield was really helpful helped us with everything he’s lovely easy talk to him thank you so much Shane :)
June 22, 2026
Unprompted review
Reply from Three UK - 3Store Wakefield
Hi Josra, it is lovely to hear that Shane in Wakefield was so helpful and easy to talk to. Thank you so much for sharing your positive feedback about your visit! -Kishan
Shane was excellent
June 22, 2026
Unprompted review
Reply from Three UK - 3Store Wakefield
Boom 💥 Wayne, it is fantastic that Shane provided such expert and top‑tier service 🚀 -Arvind
Great service at Wakefield Trinity Walk branch.
I'd like to say massive thanks to Mike from Wakefield Trinity Walk branch for helping me choose my new phone and tarrif today. Mike is very polite, fun to talk to but stays focused ensuring all the important aspects of the contract are explained and understood. He's answered all my questions clearly, didn't put unnecessary preassure. I very much appreciate his profesional customer service. Thank you, Aleksandra
June 20, 2026
Unprompted review
Reply from Three UK - 3Store Wakefield
That’s brilliant, Aleksandra 🌟 we are delighted that Mike at our Wakefield Trinity Walk branch provided such clear, professional, and pleasant guidance while setting up your new device and plan. It is wonderful that his focused approach addressed your questions thoroughly and without any pressure. Sending you good vibes for what’s next 💫 -Arvind
Shane was fantastic helped fix the…
Shane was fantastic helped fix the issue with my phone. Thank you
June 20, 2026
Unprompted review
Reply from Three UK - 3Store Wakefield
Hi David, thank you for sharing your experience! We love hearing that Shane provided you with such fantastic assistance and successfully resolved everything with your device. -Kishan
Friendly and helpful
Mike is always very helpful getting me the best deals and advice on what phone to get. All the staff are so friendly and helpful.
June 19, 2026
Unprompted review
Reply from Three UK - 3Store Wakefield
Thanks a ton for your review, Jenny! 🎉Our team and Mike really nailed it, and we look forward to serving you again. ☺️ -Kashish
Great cuatomer service today from mike…
Great cuatomer service today from mike from three store coukdnt if donw it qithout his assistance
June 18, 2026
Unprompted review
Reply from Three UK - 3Store Wakefield
Hi Martin! We’re thrilled to hear that Mike at the Three store gave you such outstanding support. It’s wonderful to know his guidance made your visit smooth and stress‑free. 😊 -Prabhjeet
Great help from Jordan- at 3 store …
Great help from Jordan- at 3 store Wakefield— go see him - patient and informative— you won’t get better
June 18, 2026
Unprompted review
Reply from Three UK - 3Store Wakefield
Hi there, thank you for taking the time to share this 🎯 We’re delighted that Jordan at our Wakefield store made everything simple for you. Wishing you an amazing day 🌼 -Neha
Shane sorted out issues with being over…
Shane sorted out issues with being over charged thank you
June 16, 2026
Unprompted review
Reply from Three UK - 3Store Wakefield
Absolutely fabulous, Agrita! We’re glad Shane was such a wonderful help to you. Thank you for taking the time to leave us a 5⭐ review! -Veronica
Thank you jordan
June 15, 2026
Unprompted review
Reply from Three UK - 3Store Wakefield
Your shout‑out is WOW ✨ Simon. Jordan’s support made a clear difference and earned that heartfelt appreciation 💫 -Arvind
Reply from Three UK - 3Store Wakefield
That’s impressive 🎯 Mustapha. We’re glad our team delivered such smooth and positive support ✨ -Arvind
In store experience
Shane who dealt with me was very helpful and also a pleasant young man.0
June 12, 2026
Unprompted review
Reply from Three UK - 3Store Wakefield
Wow, thank you, Pearl, for the incredible feedback! We’re over the moon that Shane could make everything feel effortless for you. 🌟 -Veronica
Mike was very helpful and explained…
Mike was very helpful and explained everything to me, since I hadn’t had a new up grade for 7year
June 8, 2026
Unprompted review
Reply from Three UK - 3Store Wakefield
Love the energy and feedback, Lynn! Mike is truly our champ. See you soon! 😉 -Kashish
Excellent service provided by Kerry and…
Excellent service provided by Kerry and Shane who were of great help to me today (and always). I have been with 3 for many years and will continue to do so for the future. Their customer service is first class. Thank you.
June 6, 2026
Unprompted review
Reply from Three UK - 3Store Wakefield
Hi Jennifer, it’s good to know Kerry and Shane provided consistent and reliable assistance over time, making your experience easy to manage. -Suhaas
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