So pleased with the help given to my friend who was having problems with her phone. Very friendly and helpful member of staff sorted everything, explaining what he was doing and why. He installed an... See more
Company replied
Unit 9, The Quedam Centre, Vicarage Walk, BA20 1EU Yeovil, South, GB
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So pleased with the help given to my friend who was having problems with her phone. Very friendly and helpful member of staff sorted everything, explaining what he was doing and why. He installed an... See more
Company replied
Connor has been amazing and helped us reset a SIM and remove a phone number from a current contract. My sister had been having a lot of issues with her phone and he spent an hour with us sorting every... See more
Company replied
Lu, in the Three Store - Yeovil, provided great customer service, friendly, polite and made the experience fast and seamless. Sets a great example of how easy this process should be!
Company replied
I’ve had such incredible help from the guys working at this store. I really appreciate their assistance and expertise. I’d absolutely recommend to future costumers to reach out to them
Company replied
Written by the company
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Written by the company

Unit 9, The Quedam Centre, Vicarage Walk, BA20 1EU, Yeovil, South, United Kingdom
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Metin was amazingly helpful, patient and efficient.
He sorted my problem out and I am most grateful.

Reply from Three UK - 3Store Yeovil
I visited the Yeovil store to get my daughter a last minute phone for her birthday. Connor was extremely helpful, friendly and efficient. He found me a great deal, couldn’t ask for more! Many thanks!

Reply from Three UK - 3Store Yeovil
Brilliant help and advice from Metin in Yeovil today

Reply from Three UK - 3Store Yeovil
Great Customer service thank you Adam M - helpful & clear explanation of options. Really happy with the deal & my new phone. Managed to do the switch over & thanks for the handy hint about WA.

Reply from Three UK - 3Store Yeovil
EXCELLENT service from the person who served us (Mertain)
Went above and beyond amazing person

Reply from Three UK - 3Store Yeovil
Adam J was fantastic. He helped me reset my password as my account was still connected to an old address. I travel tomorrow so wanted to make sure I had international roaming and he managed to fix the issue. Thank you!

Reply from Three UK - 3Store Yeovil
Connor was Very helpful young man 10 out of 10,thank you very much.

Reply from Three UK - 3Store Yeovil
Great service by Adam J. He was very polite, informative and patient. We are very pleased with the service we were given. Nothing was to much trouble. Happy to call again and see Adam J
Thank you

Reply from Three UK - 3Store Yeovil
Very good experience with a team. Both Adams were wonderful and helpful. Great service.

Reply from Three UK - 3Store Yeovil
Amazing help today and great customer service.. very friendly member of staff :)

Reply from Three UK - 3Store Yeovil
Adam (not Adam J) was very helpful and very informative!
Thankyou for helping me on my iPhone upgrade journey.
Also happy for the help with my dad from Adam J on sorting our accounts out

Reply from Three UK - 3Store Yeovil
Connor has been amazing and helped us reset a SIM and remove a phone number from a current contract. My sister had been having a lot of issues with her phone and he spent an hour with us sorting everything for her and even brought some humour, couldn’t recommend him high enough ☺️

Reply from Three UK - 3Store Yeovil
Connor was very helpful and explained everything very thoroughly

Reply from Three UK - 3Store Yeovil
Connor was really efficient and managed to upgrade both phones and contracts for me in super quick time. Great to deal with Connor.
Excellent customer service. The sort of person I would want working for me if it was my company.
Thank you!

Reply from Three UK - 3Store Yeovil
Metin was so helpful when I called in to the Yeovil shop. He sorted out the problem I was having with my sim card efficiently and quickly.

Reply from Three UK - 3Store Yeovil
Metin was extremely helpful, and explained everything very well. Super pleased with the service.

Reply from Three UK - 3Store Yeovil
Very polite and helpfull and his name was metin

Reply from Three UK - 3Store Yeovil
He was very nice and help us a lot I will be come back because it was so good

Reply from Three UK - 3Store Yeovil
Adam was super helpful, sorted a technical issue and got a great deal on a new contract

Reply from Three UK - 3Store Yeovil
Connor the sales assistant was very knowledgeable and able to advise me on choosing the best phone for my needs.

Reply from Three UK - 3Store Yeovil
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