Three UK - 3Store Yeovil Reviews 

118
TrustScore 5 out of 5

4.9

Unit 9, The Quedam Centre, Vicarage Walk, BA20 1EU Yeovil, South, GB


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See what reviewers are saying

Rated 5 out of 5 stars

So pleased with the help given to my friend who was having problems with her phone. Very friendly and helpful member of staff sorted everything, explaining what he was doing and why. He installed an... See more

Company replied

Rated 5 out of 5 stars

Connor has been amazing and helped us reset a SIM and remove a phone number from a current contract. My sister had been having a lot of issues with her phone and he spent an hour with us sorting every... See more

Company replied

Rated 5 out of 5 stars

Lu, in the Three Store - Yeovil, provided great customer service, friendly, polite and made the experience fast and seamless. Sets a great example of how easy this process should be!

Company replied

Rated 5 out of 5 stars

Metin was incredibly helpful and knowledgeable with all things three. Martin got me a fantastic deal on not just my broadband but also my phone and even portable 5G mini broadband. Thanks to Marvin,... See more

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store Yeovil

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • Unit 9, The Quedam Centre, Vicarage Walk, BA20 1EU, Yeovil, South, United Kingdom

  • 01935476062

4.9

Excellent

TrustScore 5 out of 5

118 reviews

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4.9

All reviews

(118)

32,904 reviews in the last 12 months

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Rated 5 out of 5 stars

Metin was extremely helpful

Metin was extremely helpful, and explained everything very well. Super pleased with the service.

April 16, 2026
Unprompted review
Three UK - 3Store Yeovil logo

Reply from Three UK - 3Store Yeovil

Hi Andrea, it’s wonderful that you received such clear and effective support. We love hearing that Metin made your experience so positive. Your feedback really makes our day! -Kishan

Rated 5 out of 5 stars

Very polite and helpfull and his name…

Very polite and helpfull and his name was metin

April 16, 2026
Unprompted review
Three UK - 3Store Yeovil logo

Reply from Three UK - 3Store Yeovil

Hi Danie! It’s brilliant to hear that Metin provided such a courteous and supportive experience. We’re thrilled he looked after you so well! 🌟 -Kishan

Rated 5 out of 5 stars

He was very nice and help us a lot I…

He was very nice and help us a lot I will be come back because it was so good

April 13, 2026
Unprompted review
Three UK - 3Store Yeovil logo

Reply from Three UK - 3Store Yeovil

We’re thrilled your visit went so well, Bonnie! Our team's attentive care ensured everything was perfect. Thank you for your kind feedback, we look forward to welcoming you back again soon. -Ashifa

Rated 5 out of 5 stars

Adam was super helpful

Adam was super helpful, sorted a technical issue and got a great deal on a new contract

April 10, 2026
Unprompted review
Three UK - 3Store Yeovil logo

Reply from Three UK - 3Store Yeovil

Lovely to hear from you, Zoë. It’s great knowing Adam made everything smooth and straightforward during your visit. His dedication to helping customers find the right solution really shines through, and we’re delighted he could support you so well. -Manavata

Rated 5 out of 5 stars

Knowledgeable staff at 3

Connor the sales assistant was very knowledgeable and able to advise me on choosing the best phone for my needs.

March 28, 2026
Unprompted review
Three UK - 3Store Yeovil logo

Reply from Three UK - 3Store Yeovil

Thanks so much for your lovely feedback, Kelly! 🌟 We’re delighted to hear that Connor was able to guide you and help you choose the perfect device. -Veronica

Rated 5 out of 5 stars

Emirhan was outstanding

Emirhan was outstanding! He went above & beyond to help me with all my queries & supplied me with all the right kit that i needed! So, so happy! Thank you.

March 28, 2026
Unprompted review
Three UK - 3Store Yeovil logo

Reply from Three UK - 3Store Yeovil

Hey Maggie, thank you for sharing this amazing 5⭐ review! We’re thrilled that Emirhan gave you such a fantastic experience. -Veronica

Rated 5 out of 5 stars

The service I received today from Connor

The service I received today from Connor in the Yeovil store was first class. I am a little ‘clueless’ when it comes to technology and the change of phones. Connor made the process stress free and spoke me through every step and made sure I found the right contract for me within my budget. Very pleased with the service I received today. Thank you

March 24, 2026
Unprompted review
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Reply from Three UK - 3Store Yeovil

Wow, Heidi! It feels incredible to know Connor at our Yeovil store made everything seamless and ensured a smooth experience. Thank you for choosing us and for sharing your feedback. 😊 -Neha

Rated 5 out of 5 stars

Connor was great

Connor was great, perfect service.

March 24, 2026
Unprompted review
Three UK - 3Store Yeovil logo

Reply from Three UK - 3Store Yeovil

Hey Valerie, we love hearing that Connor's care and guidance made you such a happy customer. We’re so grateful you shared this. 🌸 -Ayesha

Rated 5 out of 5 stars

Speak to Merlin

Metin was incredibly helpful and knowledgeable with all things three. Martin got me a fantastic deal on not just my broadband but also my phone and even portable 5G mini broadband. Thanks to Marvin, my phone, broadband and new mini actually comes to LESS than what I was paying previously, with a new device. Metine explained all of the options and I was in control to choose the best one for me.

Thank you Melvin.

March 15, 2026
Unprompted review
Three UK - 3Store Yeovil logo

Reply from Three UK - 3Store Yeovil

Sapphire, that’s fantastic! 🎉 We’re delighted you had such a great experience. Your feedback means a lot to us. -Suhaas

Rated 5 out of 5 stars

Emirhan gave me great service

March 15, 2026
Unprompted review
Three UK - 3Store Yeovil logo

Reply from Three UK - 3Store Yeovil

Thank you for your 5⭐ review, Emma! It’s great to hear that Emirhan took care of everything for you. We hope to see you again soon! -Ayesha

Rated 5 out of 5 stars

Meta was excellent

Martian was excellent. He gave great advice. Very pleased fabulous here.

March 10, 2026
Unprompted review
Three UK - 3Store Yeovil logo

Reply from Three UK - 3Store Yeovil

Amazing, Dave! We're glad to hear that Martian provided a positive experience and was able to assist you. Your feedback means a lot to us. -Afaq

Rated 5 out of 5 stars

Metin was super friendly

Metin was super friendly, knowledgeable and low pressure, thanks for sorting me out

March 9, 2026
Unprompted review
Three UK - 3Store Yeovil logo

Reply from Three UK - 3Store Yeovil

Hi Bryn 👋 Your words truly spotlight Metin’s dedication! We’re thrilled he could guide you through everything so effortlessly and get you exactly what you needed. Thanks for taking the time to give him a shout-out 🚀 -Arvind

Rated 5 out of 5 stars

Adam from Yeovil store was great help

Adam from Yeovil store was great help

March 7, 2026
Unprompted review
Three UK - 3Store Yeovil logo

Reply from Three UK - 3Store Yeovil

Amazing, Harley. We’re delighted to hear that Adam at our Yeovil branch provided you with outstanding support. Your recognition means a lot to us. ☺️ -Prabhjeet

Rated 5 out of 5 stars

Good service

Good service, and very helpful with our data transfer problem too. Would definitely recommend three for all their help especially Adam at the branch in Yeovil.

March 4, 2026
Unprompted review
Three UK - 3Store Yeovil logo

Reply from Three UK - 3Store Yeovil

Thank you for the great feedback, Paul! It’s wonderful to know Adam looked after you so well at the Yeovil branch. 😊 -Veronica

Rated 5 out of 5 stars

Friendly, professional and easy to talk to

Adam couldnt have been anymore helpful than he was. He went above and beyond and made it easy to understand our options. We didnt feel pressured into making any decisions. You can see why Adam is the store manager.
We will make sure to ask for him for any future tehc needs.

March 2, 2026
Unprompted review
Three UK - 3Store Yeovil logo

Reply from Three UK - 3Store Yeovil

Sam, thank you for sharing your experience. We’re glad to hear Adam’s patience, clarity, and supportive approach made your visit smooth. Hope to see you again soon! -Afaq

Rated 5 out of 5 stars

Metin was very helpful good service…

Metin was very helpful good service would definitely recommend

February 27, 2026
Unprompted review
Three UK - 3Store Yeovil logo

Reply from Three UK - 3Store Yeovil

Amazing, Mark! We're glad to hear that Metin provided a positive experience and was able to assist you. Your feedback means a lot to us. -Afaq

Rated 5 out of 5 stars

Louise & Adam are brilliant

Louise & Adam are brilliant! Nothing is too much hassle, made switching to 3 simple and easy with no stress! Thank you very much, can’t wait to set up my new phone!

February 23, 2026
Unprompted review
Three UK - 3Store Yeovil logo

Reply from Three UK - 3Store Yeovil

Hi Lauren, thank you for sharing your experience 🎯 We’re pleased to hear Louise and Adam made your switch so smooth. Wishing you a great time setting up your new phone 💙 -Arvind

Rated 5 out of 5 stars

Metin was fantastic

Metin was fantastic and knew exactly how to help

February 23, 2026
Unprompted review
Three UK - 3Store Yeovil logo

Reply from Three UK - 3Store Yeovil

Hi Connor, we’re thrilled that Metin delivered exceptional service! Thank you for taking the time to leave us a review. -Neha

Rated 5 out of 5 stars

Adam from the Yeovil store is amazing

Adam from the Yeovil store is amazing. Great service and gave us a great deal

February 19, 2026
Unprompted review
Three UK - 3Store Yeovil logo

Reply from Three UK - 3Store Yeovil

Hey Tony, that’s marvellous! A big shoutout to Adam for delivering such amazing support at our Yeovil branch. Thanks so much for taking the time to leave us a 5⭐ review! -Veronica

Rated 5 out of 5 stars

Adam J and Lou were extremely helpful…

Adam J and Lou were extremely helpful when we were in store and upgraded our phones which I hasten to add were very old!!

February 10, 2026
Unprompted review
Three UK - 3Store Yeovil logo

Reply from Three UK - 3Store Yeovil

Thank you, Alison! We’re delighted Adam and Lou made your store visit enjoyable and guided you through the upgrade. Your kind words mean a lot to us. -Suhaas

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