I had been having problems with switching my contract because I needed to change my account details, so couldn't access my account online. I spoke to Jon in store and he helped me get everything sorte... See more
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Jon was extremely helpful with all my questions and helping set up my ESim and Broadband. I would definitely recommend stopping here for an easy seamless experience. Would use again. Great value great... See more
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Tyler has been fantastic!! Coming into 3 Store for a new phone is my worst nightmare!!! Very stressful! Always asked complicated questions! Like what’s your password! Tyler made the experience almo... See more
Company replied
Came in for advice about new phone, Remi showed me the options didn't try and up sell me which I appreciate. Explained exactly the breakdown on price re: handset Vs contract. Left happy with everythin... See more
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Company details
About Three UK - 3Store York
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
13 Coney Street, YO1 9QL, York, North, United Kingdom
- 01904674773
4.9
Excellent
327 reviews
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Reply from Three UK - 3Store York
Love hearing this, Shiny ✨ We're glad our team delivered such prompt and top-tier care 💙 -Arvind
Reply from Three UK - 3Store York
Thank you so much for your lovely feedback, Kakkanatt! We’re delighted to hear you had such a wonderful experience with us. 😊 -Veronica
Came in to sort my bill out and theu…
Came in to sort my bill out and theu managed to get me a cheaper deal abd explain this on detail manager was helpful as well and tyler
June 18, 2026
Unprompted review
Reply from Three UK - 3Store York
Hi there 🎯 We are glad Tyler and our manager provided a cheaper rate with clear bill details. Our team loves delivering spot-on support 💙 -Arvind
The information John gave me was clear…
The information John gave me was clear and concise and extremely helpful.
June 17, 2026
Unprompted review
Reply from Three UK - 3Store York
Hi Ron, we are delighted to hear about your positive experience. It is great to know that John provided such outstanding support and ensured you received straightforward, valuable guidance today. -Shivam
Reply from Three UK - 3Store York
Hey Shang, that’s brilliant! We’re thrilled to hear that Remi made your experience such a positive one. Thank you so much for the amazing 5⭐ review! -Veronica
When i come into store i find the staff…
When i come into store i find the staff helpful with what i ask especially Remi
June 14, 2026
Unprompted review
Reply from Three UK - 3Store York
Hi there, thank you for taking the time to leave such a wonderful 5⭐ review! We’re so glad Remi could make your experience smooth and enjoyable. -Neha
Great experience
Needed some help and Remi was very kind and knowledgeable. Thank you!
June 13, 2026
Unprompted review
Reply from Three UK - 3Store York
Hi there 🎯 We’re glad Remi’s kind approach and expert knowledge provided the exact support required. Here’s to smooth moments ahead 🌸 -Arvind
Fantastic help Remi when I visited the…
Fantastic help Remi when I visited the store. Professional, efficient and friendly. Thank you.
June 12, 2026
Unprompted review
Reply from Three UK - 3Store York
Hi Simon. Thank you for sharing your experience. We are glad to hear that Remi provided such efficient, polite, and professional support during your store visit. -Shivam
Remi in store has always been realy…
Remi in store has always been realy supportive, evwn if i just have a quwry. Always ready to answer, set up/transfer data wtc
Nothing is ever too much trouble.
June 12, 2026
Unprompted review
Reply from Three UK - 3Store York
Hi there! 🌸
Thank you so much for the lovely 5 star review. Remi will be so happy to know she made your visit just perfect.
You made our day sparkle a brighter ✨ -Kashish
Reply from Three UK - 3Store York
Hi Jaffi, we're very sorry to hear about your experience. We'd like the chance to understand more about what went wrong and see how we can make things right. You can reach our chat support team via https://bit.ly/3C43TKN. Our team is available Monday to Friday from 8am to 10pm, and on weekends, from 9am to 8pm. -Prabhjeet
We always come into the 3 shop in York
We always come into the 3 shop in York. Always give us a great deal. Staff so friendly. Never close this shop. Please.
June 11, 2026
Unprompted review
Reply from Three UK - 3Store York
Hi Malcolm, it is wonderful to hear why you consistently choose to visit our York location for your mobile needs. We are incredibly glad our friendly store crew is always right there to look after you and secure the absolute best value. -Shivam
Tyler was great with everything
Tyler was great with everything and guided us expertly. And I made my purchase without any issues. Thanks
June 10, 2026
Unprompted review
Reply from Three UK - 3Store York
Hello Cherry! Thank you for sharing your feedback. It is wonderful to hear that Tyler looked after you so brilliantly throughout the process, ensuring a smooth and successful purchase. -Kishan
I needed help to transfer data from…
I needed help to transfer data from phone. The staff were amazing and helpful
June 9, 2026
Unprompted review
Reply from Three UK - 3Store York
Thanks for sharing, 🎉 Christine! Our team clearly worked some magic, and hearing that you gave us a perfect 5/5 truly makes our day. 🥰 -Kashish
Brilliant service from Remi today as…
Brilliant service from Remi today as always.
June 8, 2026
Unprompted review
Reply from Three UK - 3Store York
Hey Barbara, incredible to hear! 🎉 A big thank you to Remi for delivering an exceptional experience, and thank you for this outstanding 5⭐ review! -Neha
Excellent service from start to finish…
Excellent service from start to finish with a friendly member of staff.
June 8, 2026
Unprompted review
Reply from Three UK - 3Store York
Lovely, Graham! We absolutely love hearing this. We’re so glad you received the best support from us, and we can’t wait to welcome you back soon! 😉 -Kashish
Persisted in finding the best deal
Persisted in finding the best deal. Excellent service
June 8, 2026
Unprompted review
Reply from Three UK - 3Store York
Hi, we are so glad that we could look after you so well today. Staying dedicated to securing your top deal and providing excellent support is exactly what we love to do. -Shivam
The staff in the York 3 Store are…
The staff in the York 3 Store are always incredibly helpful.
I have been a customer for many years, and have always been treated with courtesy and respect. Your staff are always very friendly, approachable, and professional.
June 7, 2026
Unprompted review
Reply from Three UK - 3Store York
Hi there, thank you for sharing your experience. We are glad to hear that our team in York looked after you so well and provided such top-tier support. Your loyalty over the years means the world to us, and it is wonderful that you always receive such courtesy and high-quality care during your time with us. -Kishan
Very helpful any time of the day…
Very helpful any time of the day excellent
June 8, 2026
Unprompted review
Reply from Three UK - 3Store York
Hi David, thank you for sharing your experience. We are glad to hear that our team looked after you so well and provided such top-tier support. -Kishan
The team have been really helpful at…
The team have been really helpful at sorting the phones out.
Nice and friendly staff always there to help if you need any advice
Amazing store to go to to buy would recommend family and friends to three store
June 6, 2026
Unprompted review
Reply from Three UK - 3Store York
Thank you for the amazing feedback, Rachel! We’re so happy our staff could help and that you’d recommend us. 🙌 -Veronica
Reply from Three UK - 3Store York
Woohoo 🎉 Jim, we’re thrilled that you received such spot-on and expert care 🌟 -Arvind
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