ThruDark Reviews 15,588

TrustScore 4.5 out of 5

4.7

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality of the products, highlighting their durability and excellent fit across various items like technical clothing, jackets, and bags. Many consumers also commend the outstanding service, noting fast international shipping, efficient order processing, and a seamless experience from purchase to delivery. People appreciate the thoughtful design and functionality of the gear, often mentioning that the products perform as expected in diverse conditions. However, some customers also noted issues with delivery, including items not arriving or taking longer than expected due to tax handling. A few reviewers were not happy with the quality of certain items, such as a shaker with a broken mouthpiece or a cap that did not meet expectations. Additionally, some people experienced delays in customer service responses regarding faulty deliveries and returns.

What people talk about most

Product

Customers had positive experiences with product quality. Many reviewers praise the high quality, durability,... See more

Quality

Reviewers mention positive feedback about quality. Many customers praise the high quality of the clothing,... See more

Service

Customers consistently note positive experiences with service. Many reviewers praise the quick and easy... See more

Delivery service

Reviewers highlight positive aspects of delivery service, frequently praising fast and prompt delivery, with... See more

Order

Users describe positive interactions with order. Many customers find the ordering process easy and appreciate... See more

Based on these reviews

Rated 5 out of 5 stars

Easy to navigate website. YouTube shorts really good at explaining the use cases for different clothing lines. Great quality technical clothing. Expensive perhaps. But loving everything I’ve bought fr... See more

Rated 5 out of 5 stars

Amazing as always , the new oryon range, top quality material , fit is amazing . Purchased the wind guard jacket , 2 oryon shirts and oryon shorts. Great colours, excellent fit . Keep them coming . W... See more

Rated 5 out of 5 stars

The quality of the Spectral pack is, as normal, very good with handy sections including the RFID pocket. I will be traveling around Asia soon, and this seems the right item for carrying important s... See more

Rated 5 out of 5 stars

Outstanding service from start to finish. I was hooked after my first order, and four more followed. Exceptional build quality, fast international shipping, and a wide but practical product selection.... See more


Company details

  1. Clothing Store
  2. Activewear Store
  3. Adventure Sports
  4. Men's Clothing Store
  5. Outerwear Store
  6. Sportswear Store

About ThruDark

Written by the company

Founded on years of experience within UK Special Forces, ThruDark produces premium outerwear for dynamic outdoor pursuits.

ThruDark's kit ranges from down-fill winter jackets to robust waterproofs, advanced mid/base layers and technical gym wear ensuring that no matter your mission, you will not be left wanting.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

16K reviews

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Rated 2 out of 5 stars

Been a thrudark customer for a long…

Been a thrudark customer for a long time and a black ops member. Recently I have seen a drastic decline in customer service, which has left a bit of a bitter taste.

Recently completed several orders, one of which I returned due to sizing. Previously the return process has always been seemless, this time round it was awkward and took far too long. I emailed to enquire what was going on and still have received no response some 2+ weeks later.

Another recent order was faulty on delivery, took 5 days to get a reply, returned the product for exchange Monday, replacement still not dispatched. This is simply unacceptable.

I have also emailed about another matter and still no response. I am really disappointed and I don't want to be, as I have truly embraced the brand over the years and the ethos. If you read this please take note and make changes now.

March 20, 2026
Rated 5 out of 5 stars

Bought loads of their stuff and it’s all great!

Bought loads of their gear as it’s really hard wearing, great quality and although some may be put off by the price, really good value for the high quality products. Even the t shirts are hard wearing, hold shape and are great quality. Love their stuff! And so does my partner…

March 20, 2026
Rated 5 out of 5 stars

Amazing as always

Amazing as always , the new oryon range, top quality material , fit is amazing .
Purchased the wind guard jacket , 2 oryon shirts and oryon shorts. Great colours, excellent fit . Keep them coming . Well impressed. Highly recommend the new oryon range.

March 20, 2026

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