Pros: Well-Organized: The event logistics and overall organization were handled very well. Entry and crowd flow were smooth. Excellent Variety: There was a good selection of food and drink... See more
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Poor organisation. Very poor signalisation. We had to search entrance for Golden circle. There was almost non signalisation of golden circle. The waiting for drinks was 1 hour! No internet connection.... See more
It was really good! But, personally I think it should be mentioned somewhere, that there will be different lines, and one of them lead you to a place, where you should leave your big rucksacks or l... See more
Good experience, I bought the ticket as a Transfer ticket on Ticketmaster and it was easy. Access into the stadium was fast and good. I liked the event and I hope to come again to Allianz arena stadiu... See more
Company details
Information provided by various external sources
Ticketmaster ist der weltweit führende Anbieter von Ticketlösungen und gehört zu Live Nation Entertainment, dem größten Live-Entertainment-Unternehmen der Welt.
Contact info
Alt-Moabit 60, 10555, Berlin, Germany
- +49 (0)30 – 40 818 824 (Ortstarif)
- info@ticketmaster.de
- www.ticketmaster.de
No recent history of asking for reviews
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Hasn’t replied to negative reviews
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Everything is amazing ♥️♥️♥️♥️♥️
Reimbursement process very complicated
The buying process was fine, but the service could be a little bit more flexible. I had to fill out several pdf forms for reimbursement (which are not ready to fill out digitally), but had sent all information already twice. This could be done much smoother by just sending tickets eg.
10/10 insane concert + Energy of the…
10/10 insane concert + Energy of the crowd was out of this world
They ruined my evening and essentially robbed me.
I bought tickets for the Róisín Murphy concert in early 2024. I purchased them several months in advance when plenty of tickets were available. A standard ticket cost €40—I intended to buy two.
Right before the concert, I checked my account and found only one ticket, even though I had paid €117. When I contacted customer support, they told me I had bought a resold ticket from another user and refused to help or issue a refund.
Their support team responded to emails with delays of 1–2 months. When I asked how a user could resell a ticket at three times the original price, they said Ticketmaster does not regulate prices and that it was my fault for not noticing. However, I am certain that I purchased two tickets, not one.
This is terrible customer service and outright fraud. Other platforms in Germany do not allow resold tickets to exceed a 15% markup, but Ticketmaster apparently has no such restrictions. Their communication was rude, their explanations were unclear, and they offered no solution. They ruined my evening and essentially robbed me.
Amazing
Amazing, she is great. Her music, how she plays, a very different experience from everything I’ve seen previously. I’d definitely love to go again.
The Alan Walker Concert
The atmosphere was insane. He's one of my favourite artists growing up and it was a dream come true to see him perform Live.
Venue and system are not the great. It could be better in the bigger venue with great sound system.
Venue and syst
Thanks a lot for your voice Paul!
Toller Veranstaltungsort - toller Künstler / Tenor
Paul Potts gehört ohne Zweifel als Tenor auf die Bühne und nicht in den Handyladen als Verkäufer. Er ist ein Gewinn für uns Fans und zu Recht „The winner of the first series of Britain's Got Talend“
PLEASE REVIEW THIS POLICY
Yesterday I sold 2 tickets for a show in October. I've been told I will receive my payment AFTER the show. We're in March. I am writing to express my concern regarding the significant delay in receiving payment
What if a person need that money (167€!!!!!!!!) straight away? Show is in SIX months. SIX!
I wish I could give ZERO stars!
I wish I could've reached my tickets…
I wish I could've reached my tickets when I was offline
Omar Rudberg in Berlin - Best show ever
It was best show ever! A night to remember! Everything went smooth with access to the concert. Omar Rudberg and his team delivered a PERFECT performance! Wish I could go back in time and do it all over again. #EveryNightFantasy #Tour2025
Everything was fine
Everything was fine, I wish there were more details about the venue though, but overall great.
Very good Sound and light show and…
Very good Sound and light show and Cyndi just were amazing!
Good and polite staff,very helpfull and good services
We were going to see Oscar and the Wolf…
We were going to see Oscar and the Wolf this Sunday in Berlin. Once we were ready to go, I checked the time to get into the venue. Then I saw he cancelled the show because of illness. I checked my mail of I did get some information of ticketmaster, but none. Also nothing later on that evening or the day after, which is very doubtful.
Great organisation and location
“Teddy Swims’ last night in Berlin was unforgettable! His soulful vocals and electrifying stage presence created pure magic. Every song was filled with emotion, and the energy in the room was incredible. A truly phenomenal performance—can’t wait to see him again!”
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