Tiendainformatica.es Reviews 399

TrustScore 3.5 out of 5

3.5

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Company details

  1. Hardware Accessories Store

Written by the company

Proveemos a nuestros clientes con productos de primera calidad con los mejores precios. La tecnología juega un papel fundamental en nuestra vida cotidiana, y en TiendaInformatica.es, sus necesidades de hardware y electrónica se combinan con precios muy competitivos y plazos de entrega en 24/48 hs. Estamos orientados a ofrecer además de precios estratégicamente bajos, una filosofía de calidad total con el objetivo de superar las expectativas de nuestros clientes. Nuestro equipo está conformado por personal técnico y administrativo capacitado para brindar soluciones en tiempo y forma.


Contact info

3.5

Average

TrustScore 3.5 out of 5

399 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

If I could give one star I would

If I could give one star I would . I bought a cordless vacume through Amazon , wasn't aware it was from this seller . Item broke less than 12 months after purchase , I sent it back to them now they are saying it has to go back to Bosh. I didn't buy it from Bosh I bought it from this place..They've had the item 15 days and no signs of my refund /replacement. Their customer service is appalling they treat their costumers with contempt Steer clear.
UPDATE *********
STILL NO SIGNS OF EITHER A REPAIR A REFUND OR A REPLACEMENT
FURTHER UPDATE *****""
It is now 32 days since I returned the broken vacuum cleaner and I still haven't got my item back repaired . I have asked for a replacement or refund that they are refusing to give me
I was told last week this was going to be sorted out but as usual they do nothing
AVOID THIS COMPANY
UPDATE *******
AFTER 6 WEEKS STILL NO SIGNS OF MY REPAIRED VAC
Now they are saying they are within their rights to keep it up to 3 months !!!!! Obviously ridiculous . I have asked for the complaints documents to denounce them 5 times and they ignore this request
NEVER, EVER HAD SUCH APPALLING SERVICE FROM A RETAILER

July 1, 2022
Unprompted review
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Reply from Tiendainformatica.es

Buenos días, lamentamos profundamente lo sucedido. En estos momentos hemos interpuesto una hoja de reclamaciones con la garantía de la marca para entregarle con la mayor brevedad posible su producto.


Good morning, we are deeply sorry for what happened. At this time we have filed a claim form with the brand guarantee to deliver your product as soon as possible.

Rated 5 out of 5 stars

Excellent!

Excellent experience!

March 15, 2022
Tiendainformatica.es logo

Reply from Tiendainformatica.es

Thnak you for your assesment

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