Ordering was easy, and the safe arrived pretty quickly. It was well packaged. The bottom had a protruding dent, which would scratch a surface if slide on it. The stick on feet would protect surfaces w... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Overall I’m very happy with the safe but I found it very difficult to open up the bottom floor board in order to take the bolts off the metal transport pallet. The secret compartment area at the of th... See more
Company replied
The safe is great. Just as advertised and looks great in my space. The only challenge was bolting it to the slab. Had to replace two of the bolts as they bent. We needed longer ones. I had an exper... See more
Company replied
We were able to come to a satisfactory resolution to our problem. Customer service was great to work with. I assume the safe would be good, if it hadn’t been damaged in transit. One star off for shipp... See more
Company details
- #2 of 2 best companies in Safe and Vault Shop
- #128 of 187 best companies in Furniture Store
- #54 of 90 best companies in Home Goods Store
- #16 of 19 best companies in Security Equipment Store
Written by the company
TigerKing is more than just a brand; we are the guardians of security and the last line of defense against unforeseen disasters. Our commitment to safeguarding your personal privacy is unwavering. We take pride in being your home's vigilant protector, the shield against the ravages of fire, and the embodiment of trust. TigerKingSafe provide extra large fireproof safes, luxury jewelry safes, fireproof home safes, mini home safe box, fingerprint gun safes.
Contact info
United States
- SERVICE@TIGERKINGSAFE.COM
- www.tigerkingsafe-us.com
4.2
Great
232 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 38% of negative reviews
Typically replies within 48 hours
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The safe was delivered as predicted and…
The safe was delivered as predicted and arrived in perfect condition. The instructions for operation of the safe are easy to understand. The safe is solid and appears to be just what I wanted.
July 15, 2025
Reply from Tigerkingsafe
Hi dear,
Thank you for your love of our new SPARK 13.12 cu.ft Heavy Duty Fireproof Jewelry Safe. Your feedback truly motivates us to continue delivering high-quality products and exceptional service. We're here to help if you have any questions!
We're here to help if you have any questions!
Best regards,
TigerKing Safe
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All paid, no safe.
Well, my in-stock order was confirmed 22July and “shipped” 23 July. It’s 07 August and I still have no safe nor any communication from anyone at TK as to where my safe is.
July 24, 2025
Reply from Tigerkingsafe
Hello, I want to sincerely apologize for the delay with your order. Our customer service team has been in constant contact with you and has pushed CEVA every single day for updates, but sadly, their shipping team has been far less reliable than we had hoped. Despite our efforts, your package still took far too long to reach you, and for that, we are truly sorry.
To make up for this experience, we’ve issued you a $100 refund as compensation for CEVA’s delivery delay. Moving forward, we will be working even harder to choose and manage our delivery partners, so we can provide faster and more dependable shipping — especially for white glove service.
Thank you from the bottom of our hearts for your patience, understanding, and support. It truly means a lot to us.
TigerKingSafe
It was great,the only draw back was…
It was great,the only draw back was misinformation that white cloves is provided upon delivery.
It was as so heavy,I had to assist the driver to take it in my house.
July 30, 2025
Reply from Tigerkingsafe
Hi there, thank you so much for your love in our SPARK 8.12 cu.ft fireproof safe! All of our large safes come with Free shipping - Curbside Delivery or DRIVEAWAY.
If you'd like White Glove Delivery, please make sure to purchase the Ceva or FedEx White Glove service in advance for your safe order. We really appreciate your understanding!
Best regards,
TigerKing Safe
Reply from Tigerkingsafe
Hi dear,
Thank you for your review of our 17.6 cu.ft All-in-1 extra large Jewelry Safe + Gun Safe, Your feedback truly motivates us to continue delivering high-quality products and exceptional service. Looking forward to your next order!
We're here to help if you have any questions!
Best regards,
TigerKing Safe
Excellent Service!
Excellent Service!
I ordered the large jewelry safe. Unfortunately the safe was damaged during shipping and had to be sent back.
TigerKing customer care was very attentive over email, and resolved all my issues without delay.
July 30, 2025
Unprompted review
Reply from Tigerkingsafe
Hello dear,
We're deeply sorry that you received a safe that was damaged during shipping. TigerKingSafe guarantees the integrity and functionality of our products. If a customer receives a damaged safe, we will promptly resend the product or issue a refund.
TigerKing looks forward to working with you again!
We're here to help if you have any questions!
Best regards,
TigerKing Safe
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When we ordered online
When we ordered online, you wanted us to choose what kind of delivery service. Without paying for it, the order will not be delivered so we waited for several months but to choose the White Glove service worth $350 but to our dismay, the safe which is taller and heavier than us was delivered just at our garage, still with box. No way will I recommend Tiger King. Very poor after sales service. Hard to communicate.
July 15, 2025
Reply from Tigerkingsafe
Hello, we’re truly sorry to hear that your experience with TigerKingSafe’s customer service didn’t meet your expectations.
We’ve confirmed with FedEx that white glove service was not provided during delivery. This was an unexpected situation, and we sincerely apologize for the inconvenience. We’ll be issuing a full refund for the FedEx white glove service fee as quickly as possible.
At TigerKing, we always communicate with our customers before shipping—confirming the delivery method, whether white glove service via CEVA or FedEx is needed, and whether the item should be delivered to the first or second floor. Only after confirming these details do we proceed with shipment.
However, in rare cases, local delivery personnel may not be able to provide white glove service, and unfortunately, this is something we cannot predict in advance.
We truly apologize again and greatly appreciate your patience and understanding.
The safe we ordered was the perfect…
The safe we ordered was the perfect size and, was delivered as scheduled. The company was immediately responsive when we were having difficulty setting our passcode ( didn’t realize code must be set within 6 seconds)
We’re very happy with the product and it is definitely as advertised!
June 25, 2025
Reply from Tigerkingsafe
Hi dear, thank you for your love of our newest Adventurer 8.78 cu.ft extra large fireproof safe. Your feedback truly motivates us to continue delivering high-quality products and exceptional service.
We're here to help if you have any questions!
Best regards,
TigerKing Safe
Delivery was great
Delivery was great, the driver helped me get it into the garage and opened for me to inspect. It was in great condition also.
July 4, 2025
Reply from Tigerkingsafe
Hi dear,
Thank you for your love of our new SPARK 13.12 cu.ft extra large fireproof jewelry safe and our delivery service. Your feedback truly motivates us to continue delivering high-quality products and exceptional service. We're here to help if you have any questions!
We're here to help if you have any questions!
Best regards,
TigerKing Safe
Things Done Right
Good response to email questions/concerns. Simple, and comprehensive purchasing experience. Good tracking by the shipping company.
July 9, 2025
Reply from Tigerkingsafe
Hi dear,
Thanks for your review for TigerKingSafe service! Your feedback truly motivates us to continue delivering high-quality products and exceptional service. We're here to help if you have any questions!
Best regards,
TigerKing Safe
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Safe "safely" arrived!
After ordering the safe, I was kept informed of its progress and shipping status. Other questions I had were promptly answered to my satisfaction. The delivery by FEDEX Freight was on time and the driver was courteous with updates as to his arrival. The safe arrived in good condition with no damage. The packing was very good. Since arrival of the safe three days ago, I have had no problem with it. I did read other reviews that were not as positive but I did not experience any problems. My experience was very positive.
July 8, 2025
Reply from Tigerkingsafe
Hi dear,
Thank you for your love of our new 100XH-1 7.2 CU.FT large jewelry safe and customer service, your feedback truly motivates us to continue delivering high-quality products and exceptional service. We're here to help if you have any questions!
Best regards,
TigerKing Safe
Quick response to my request
Quick response to my request. They were able to send me replacement keys for my safe in a timely manner.
Great customer service! I would highly recommend this product and company.
June 20, 2025
Reply from Tigerkingsafe
Hi dear,
Thanks for your review for TigerKingSafe customer service! Your feedback truly motivates us to continue delivering high-quality products and exceptional service. We're here to help if you have any questions!
Best regards,
TigerKing Safe
It's a Beautiful safe and the quality…
It's a Beautiful safe and the quality is great. Super happy with my purchase. Highly recommended. 2 of my friends are going to order the same one after saw mine .
June 20, 2025
Reply from Tigerkingsafe
Hi dear,
Thank you for your love of our new SPARK 8.12 cu.ft extra large fireproof jewelry safe, your feedback truly motivates us to continue delivering high-quality products and exceptional service. We're here to help if you have any questions!
We're here to help if you have any questions!
Best regards,
TigerKing Safe
Reply from Tigerkingsafe
Hi dear,
Thank you for your love of our new SPARK 8.12 cu.ft extra large fireproof jewelry safe, your feedback truly motivates us to continue delivering high-quality products and exceptional service. We're here to help if you have any questions!
We're here to help if you have any questions!
Best regards,
TigerKing Safe
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Reply from Tigerkingsafe
Hi dear,
Thanks for your review for TigerKingSafe! Your feedback truly motivates us to continue delivering high-quality products and exceptional service. We're here to help if you have any questions!
Best regards,
TigerKing Safe
Nice size safe
June 9, 2025
Reply from Tigerkingsafe
Hi dear,
Thanks for your review for TigerKingSafe! Your feedback truly motivates us to continue delivering high-quality products and exceptional service. We're here to help if you have any questions!
Best regards,
TigerKing Safe
Reply from Tigerkingsafe
Hi dear,
Thanks for your review for TigerKingSafe! Your feedback truly motivates us to continue delivering high-quality products and exceptional service. We're here to help if you have any questions!
Best regards,
TigerKing Safe
Reply from Tigerkingsafe
Hello dear,
We are very sorry to hear that, If the safe box has any defects or damage during shipping. You can contact our customer service : service@tigerkingsafe.com We're here to help if you have any questions!
Best regards,
TigerKing Safe
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Key emergency
I forgot my code and lost the emergency key. They verified that owned the safe, then promptly sent a key.
May 17, 2025
Reply from Tigerkingsafe
Hi dear,
Thanks for your review for TigerKingSafe! Your feedback truly motivates us to continue delivering high-quality products and exceptional service. We're here to help if you have any questions!
Best regards,
TigerKing Safe
I’m very happy with Tiger King Service
I’m very happy with Tiger King Service. The only thing I would improve is more direct communication. Since they are not in the US, it’s not as easy to communicate. But they are pretty good about answering the emails and/or phone calls.
May 16, 2025
Reply from Tigerkingsafe
Hi dear,
Thanks for your review for TigerKingSafe! Your feedback truly motivates us to continue delivering high-quality products and exceptional service. We're here to help if you have any questions!
Best regards,
TigerKing Safe
Safe purhase
I purchased a safe. It arrived today Delivery was perfect.Ceva shippers were exceptionally good.I have yet to program my safe but so far very pleased
May 20, 2025
Reply from Tigerkingsafe
Hi dear,
Thank you for your review of our 17.6 cu.ft XH-1 extra large jewelry box and Ceva White Glove Service. Your feedback truly motivates us to continue delivering high-quality products and exceptional service. Looking forward to your next order! We're here to help if you have any questions!
We're here to help if you have any questions!
Best regards,
TigerKing Safe
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