Tigerkingsafe Reviews

233

•

4.2

Safe and Vault Shop

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Review summary

Created with AI, based on recent reviews

Considering 67 reviews, reviewers had a great experience with this company. Consumers are genuinely impressed by the overall value and design of the products, which fit nicely into their spaces. Customers frequently praise the helpful customer service and smooth ordering process, noting that support agents quickly and professionally resolve any questions. People also mention that shipments usually arrive promptly, and items generally function perfectly for daily storage needs. However, some customers also noted that items occasionally arrived damaged or missing small parts, making return procedures complicated. Others experienced minor difficulties during installation due to heavy components or found certain physical features poorly crafted over time.

What people talk about most

Product

Clients share ambiguous opinions on product as many reviewers report satisfaction with solid, well-packaged... See more

Delivery service

Reviewers highlight ambiguous aspects of delivery service, with many customers praising prompt shipping and... See more

Quality

Customers consistently note ambiguous experiences with quality, as many reviewers highlight excellent and... See more

Customer service

Reviewers express great satisfaction regarding customer service, highlighting responsive communication, quick... See more

Response time

People report ambiguous experiences with response time, as some consumers highlight that customer support is... See more

Reviews shaping this summary

Ordering was easy, and the safe arrived pretty quickly. It was well packaged. The bottom had a protruding dent, which would scratch a surface if slide on it. The stick on feet would protect surfaces w... See more

Company replied

Overall I’m very happy with the safe but I found it very difficult to open up the bottom floor board in order to take the bolts off the metal transport pallet. The secret compartment area at the of th... See more

Company replied

The safe is great. Just as advertised and looks great in my space. The only challenge was bolting it to the slab. Had to replace two of the bolts as they bent. We needed longer ones. I had an exper... See more

Company replied

We were able to come to a satisfactory resolution to our problem. Customer service was great to work with. I assume the safe would be good, if it hadn’t been damaged in transit. One star off for shipp... See more

Company details

#2 of 2 best companies in Safe and Vault Shop
#128 of 187 best companies in Furniture Store
#54 of 90 best companies in Home Goods Store
#16 of 19 best companies in Security Equipment Store

Written by the company

TigerKing is more than just a brand; we are the guardians of security and the last line of defense against unforeseen disasters. Our commitment to safeguarding your personal privacy is unwavering. We take pride in being your home's vigilant protector, the shield against the ravages of fire, and the embodiment of trust. TigerKingSafe provide extra large fireproof safes, luxury jewelry safes, fireproof home safes, mini home safe box, fingerprint gun safes.

Contact info

4.2

Great

233 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 38% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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All reviews

(233)

66 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Sep 13, 2024

New Tiger King safe

The safe was everything we were expecting. We like it so we’ll, we are going to order another twice as large.

September 3, 2024

Reply from Tigerkingsafe

Sep 14, 2024

Hi dear,

Thank you for your love of our new SPARK large fireproof jewelry box. We are already preparing a larger safe box in this SPARK series, which is expected to be available on the website in October. Stay tuned!

We're here to help if you have any questions!
Best regards,
TigerKing Safe

Sep 9, 2024

Solid product

Solid product. Straightforward marketing language and excellent customer service.

August 23, 2024

Reply from Tigerkingsafe

Sep 10, 2024

Hi dear,

Thanks for your review for TigerKing Safe! Your feedback truly motivates us to continue delivering high-quality products and exceptional service. We're here to help if you have any questions!

Best regards,
TigerKing Safe

Sep 3, 2024

Customer support is excellent!

August 24, 2024

Reply from Tigerkingsafe

Sep 4, 2024

Aug 28, 2024

Customer satisfaction number #1

Had a problem opening our safe, A new safe was shipped immediately! And stayed in contact with us through e- mail's, until our new safe arrived! Told everyone and one of our friends ordered a safe the next day!!!!

August 7, 2024

Reply from Tigerkingsafe

Aug 28, 2024

Hi dear,

Thanks for your review for TigerKing Safe! We support 30 days free return on safes under 120 LBS. For all safes, we support replacement or free return if there is any damage when reveived. Your feedback truly motivates us to continue delivering high-quality products and exceptional service.

Best regards,
TigerKing Safe

Updated Aug 26, 2024

white safe

Quick to respond and dealt with everything satisfactorily

safe looks great

August 5, 2024

Reply from Tigerkingsafe

Aug 26, 2024

Hello dear,

We are very sorry that you are not satisfied with the delivery. We will continue to improve the order delivery service. We have refunded you the full amount of the white glove service. Your feedback truly motivates us to continue delivering high-quality products and exceptional service. We're here to help if you have any questions!

Best regards,
TigerKing Safe

Updated Aug 17, 2024

Safe came banged up n paint chipped.

Safe came banged up n paint chipped.. Took several sets of batteries before we got it working. Quality wasn’t the best… I’m disappointed since i spent a lot of $$..

August 7, 2024

Reply from Tigerkingsafe

Aug 19, 2024

Hello dear,

We are very sorry to hear that, If the safe box has any defects or damage during shipping. You can apply free replacement or return . Your feedback truly motivates us to continue delivering high-quality products and exceptional service. We're here to help if you have any questions!

Best regards,
TigerKing Safe

Aug 16, 2024

Excellent service

August 9, 2024

Reply from Tigerkingsafe

Aug 19, 2024

Aug 7, 2024

Decent size and nice interior

Decent size and nice interior, found a scratch on the front door though.

July 31, 2024

Reply from Tigerkingsafe

Aug 8, 2024

Hi dear,

Thanks for your review for TigerKing Big Jewelry Safe! The scratches on the safe were caused during transportation, we will work hard to improve our packaging and shipping services. Thanks for your understanding!

Best regards,
TigerKing Safe

Aug 2, 2024

Great experience

July 26, 2024

Reply from Tigerkingsafe

Aug 5, 2024

Aug 2, 2024

Great experience

July 26, 2024

Reply from Tigerkingsafe

Aug 2, 2024

Aug 1, 2024

Fast Easy purchase Fast shipping.

Great fast and easy service. Sale price was also amazing and the free shipping. Shipping was super fast which was a nice surprise since it was free.

July 25, 2024

Reply from Tigerkingsafe

Aug 2, 2024

Jul 27, 2024

The ease in communication with your…

The ease in communication with your support team.

July 20, 2024

Reply from Tigerkingsafe

Jul 29, 2024

Jul 22, 2024

Item never arrived on time

Item never arrived on time. Will be returning it when it ever gets here.

July 17, 2024

Reply from Tigerkingsafe

Updated Aug 28, 2024

Hello dear,

We're very sorry that our delivery service didn't meet your expectations. We shipped your safe within 1-2 days, and the shipping time was 3-7 business days. Unfortunately, there were some unforeseen delays during shipping. We've issued a full refund for your order and hope to have the opportunity to serve you again in the future!

Best regards,
TigerKing Safe

Jul 21, 2024

Prompt precise service

July 9, 2024

Reply from Tigerkingsafe

Jul 22, 2024

Jul 20, 2024

the quality about the product is excelent ..

this company is very professional , excellent quality about safety box , shipping and delivery excelent

June 9, 2024

Reply from Tigerkingsafe

Jul 22, 2024

Jul 19, 2024

product was delivered on time and in perfect shape!

product was delivered on time and in perfect shape. Directions were excellent and the dimensions were right on! Thank you very much!

July 3, 2024

Reply from Tigerkingsafe

Jul 22, 2024

Jul 18, 2024

A bit slow getting a custom key made…

A bit slow getting a custom key made but otherwise great international services!

July 13, 2024

Reply from Tigerkingsafe

Jul 19, 2024

Jul 18, 2024

I like the way they are services

I like the way they are services, fast response, and support. Keys deliver on time.

July 13, 2024

Reply from Tigerkingsafe

Jul 18, 2024

The took care of an issue properly and…

The took care of an issue properly and in a timely manner.

July 13, 2024

Reply from Tigerkingsafe

Jul 18, 2024

Jul 11, 2024

Nice product

Nice product, quick ship

June 17, 2024

Reply from Tigerkingsafe

Jul 12, 2024

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