Good experience overall, ive ordered few samples/ wich are free/ before buying , I was easy to place an order , received updates by emails , delivery very fast , took few days only , I'm giving... See more
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The soundproofing panels are great and the quality is as described. The delivery was very poor, though. The delivery guy left it blocking the entrance door and when I asked him to help me move it to... See more
Company replied
Fabulous business especially the prompt service when I ordered tile samples arrived within 2 days !! Found exactly what I was looking for and ordered online and collected the next day will definitely... See more
Company replied
Great experience online purchasing. Got an email 2 days later saying the tiles were ready to collect. I had a lot of queries and they got back to me via email immediately. Brilliant service really hel... See more
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Company details
- Tile Store
- Bathroom Remodeler
- Bathroom Supply Store
- Do-it-Yourself Shop
- Flooring Store
- Home Improvement Store
About Tile Merchant
Written by the company
Tile Merchant is the one-stop-shop for all your home improvement needs
Tile Merchant is Ireland’s premier online store for the finest tiles, paving slabs, wood flooring, and much, much more. We are a 100% Irish owned company.
Tile Merchant Ireland is:
Tile Store, Bathroom Supply Store, Wall and Floor Tiles, Flooring Store Wood, Laminate Flooring Supplier, Paving Material Supplier, Wall Panneling, Stone Cladding, Artificial Grass.
The Tile Merchant showrooms are always adapting and changing to keep in line with new and current trends, with a vast product range to suit all styles and budgets and a highly experienced team to guide you through your project from start to finish.
Bathroom tilesTile Merchant Ireland works with thousands of businesses in Ireland, across every industry. Read Tile Merchant Reviews on Trustpilot and on Google.
Tile Merchant Ireland is the one stop-stop shop for bathroom renovation, tiling needs. With over 20 years of experience, our expert team will manage your project from start to finish.
Find your tiles online or in store, send us the pictures or any request of your project and we guarantee to beat the price.
Tile Merchant Ireland offers a wide variety of high-quality tile products, including terrazzo tiles, calacatta marble tiles, mosaic tiles, carrara marble tiles, kitchen backsplash tiles, outdoor tiles. subway tiles, large tiles, paving slabs, sandstone paving slabs, limestone paving slabs, wall cladding, wall panelling, and more. With over 20 years of experience in the tile industry, our team of experts has the knowledge and experience to help you find the perfect tile for your project.
We also offer a wide range of tile sizes and shapes, so you can find the perfect bathroom tile or kitchen tile for your project. Plus, our prices are unbeatable, so you can save money on your next tile project.
Our Free Sample Delivery service allows you to order any tile in this online store with no delivery charges.
Tile Merchant is:
Free Tile Samples
Written by the company
- Order Free Tile Samples
- Experience the quality, texture, and colour before you buy. Shop now and make the right choice with confidence!
- Fast Delivery
- Enjoy fast delivery on all orders, ensuring your tiles and paving arrive quickly and hassle-free.
- Store Open 7 Days a Week
- Our stores are open 7 days a week, making it easy for you to browse and shop at your convenience.
- Industry Awards
- We’re proud to be recognized with industry awards for excellence in quality, service, and innovation. Our commitment to top-tier tiles and paving sets us apart.
- The One Stop-Shop For Your Needs
- Tile Merchant is Ireland’s premier online store for the finest tiles, paving, wood flooring, wall panels and much, much more. Tile Merchant is the one-stop-shop for all your home improvement needs.
- ⭐⭐⭐⭐⭐ Customer Ratings & Reviews
- With over 3,000 reviews across major platforms, our customers consistently rate us highly for quality, service, and reliability. Shop with confidence at Tile Merchant!
Contact info
Dockrells Complex, Ballymount Rd Upper, Ballymount, Dublin 24, Ireland, Dublin 24, Dublin, Ireland
- 012337819
- info@tilemerchant.ie
- www.tilemerchant.ie
Premium Tiles at Unbeateable Price
4.2
Great
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 98% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Acoustic panel
Panels are of great quality . Initially we hd ordered wrong panels but calling customer service, they exchanged it instantly without any hassle .so great customer service as well.
March 9, 2026
Reply from Tile Merchant
Thank you so much for the 5-star review! We’re thrilled to hear that you love the quality of our panels. We understand that mistakes can happen during ordering, so we’re glad our customer service team could make the exchange process quick and hassle-free for you. That’s exactly the kind of support we aim to provide at Tile Merchant. Enjoy your project!
Reply from Tile Merchant
Thank you for the 5-star review! We take pride in keeping a big selection of tiles in stock so our customers can get started on their projects right away. We're glad you found exactly what you were looking for at Tile Merchant!
I asked for samples to be sent out and…
I asked for samples to be sent out and they arrived timely and safely which is a big help in choosing my designs.
March 5, 2026
Reply from Tile Merchant
Dear Stephanie,
Thank you so much for taking the time to leave us a review! We are really pleased to hear that your samples arrived on time and in perfect condition. That is exactly what we aim for!
If you need any further assistance or additional samples along the way, please do not hesitate to get in touch. We look forward to helping you complete your project!
Best Regards,
Tile Merchant
Excellent service
March 5, 2026
Reply from Tile Merchant
Dear Gabriel,
Thank you so much for your kind words! We are really pleased to hear that you received excellent service, and we hope to welcome you back to Tile Merchant again soon.
Best Regards,
Tile Merchant
Top quality products
fast delivery, top quality products, great service.... Highly recommend
March 3, 2026
Reply from Tile Merchant
Dear Lucia,
Thank you so much for your wonderful review! We are absolutely delighted to hear that you enjoyed a seamless experience with us.
Feedback like yours truly means the world to our team and serves as a great motivation to keep delivering the very best for every customer.
We hope to welcome you back to Tile Merchant very soon!
Best Regards,
Tile Merchant
Incredible service
Incredible service - ordered samples and they were delivered to me the next day! 5 stars - highly recommend!
February 27, 2026
Reply from Tile Merchant
Dear Nichola,
Thank you very much for your fantastic review.
Your recommendation means a great deal to us and to the whole team at Tile Merchant. If you need any advice while choosing your tiles or wall panels, we will be more than happy to help.
We look forward to assisting you with your project.
Kind regards,
Tile Merchant
Very good prices..
Very good prices and great customer support. Delivery on weekends is brilliant too.
February 20, 2026
Reply from Tile Merchant
Dear James,
Thank you for your excellent review. We are delighted you had a positive experience with our team.
We hope to see you again for your next project.
Kind regards,
Tile Merchant
Reply from Tile Merchant
Dear Paula,
Thank you for your review. If you are still deciding or need any advice, our team will be happy to help.
Kind regards,
Tile Merchant
Excellent prompt delivery and generous…
Excellent prompt delivery and generous sample
February 12, 2026
Reply from Tile Merchant
Dear Trish,
Thank you so much for your kind words and for taking the time to leave a review. We are thrilled to hear that you had a great experience with us at Tile Merchant! Your satisfaction is our top priority, and we are glad that we were able to exceed your expectations. We hope to see you again soon.
If there is anything else you require, please do not hesitate to contact us.
Best Wishes, Tile Merchant.
Excellent and prompt service.
February 24, 2026
Reply from Tile Merchant
Hello Michael,
Thank you for your review. We are pleased to hear that you are happy with your shopping experience with us!
Nothing pleases us more than when our customers are happy!
We look forward to seeing you again soon.
Best Wishes,
Tile Merchant
Easy navigation, quick response and 7 day delivery very helpful. Will definitely use again
Site is easy to navigate, vast range of products, very responsive and 7 day delivery, all in all, recommendable and will definitely use for my tiling or flooring needs in the future
February 22, 2026
Reply from Tile Merchant
Dear Brendan,
Thank you for your excellent review. We are delighted that you had such a positive experience with us from start to finish.
We truly appreciate your recommendation and hope to see you again for your next tiling or flooring project.
Kind regards,
Tile Merchant
Great service!
February 18, 2026
Reply from Tile Merchant
Dear Nela,
Thank you very much for your review. We are delighted to hear that you were happy with the service you received.
If you need any help in the future, please do not hesitate to let us know. We look forward to assisting you again.
Kind regards,
Tile Merchant
Great service
Ordered an acoustic wall panel sample. An excellent service. Panels ordered soon after using the website guide for amount required. Beautiful product. Easy to install
February 3, 2026
Reply from Tile Merchant
Dear Susan,
Thank you very much for your wonderful review. We are delighted to hear that you found the sample service excellent and that the website guide helped you confidently order the correct amount.
Feedback like this is truly appreciated and means a lot to the team at Tile Merchant.
If you need any help or advice in the future, please do not hesitate to let us know. We would be more than happy to assist you.
Kind regards,
Tile Merchant
Reply from Tile Merchant
Dear Julie,
Thank you for taking the time to review your visit to Tile Merchant.
We are thrilled you had this positive experience with us.
Tile Merchant
Many thanks to the staff of tile…
Many thanks to the staff of tile merchants for the excellent sample box i recieved, it makes choosing the right tile or wall panel easy.
January 30, 2026
Reply from Tile Merchant
Dear Derek,
Thank you very much for your kind review. We are delighted to hear that you were happy with the sample box.
If you need any further help or advice at any stage, please do not hesitate to let us know. Our team will be more than happy to assist you.
Kind regards,
Tile Merchant
Delivery rearranged five times in three weeks
Delivery has been rearranged five times over the past three weeks since ordering and still no sign of the tiles.
January 30, 2026
Reply from Tile Merchant
Dear Customer,
Thank you for taking the time to leave your feedback. We completely understand your frustration and we are very sorry that you have not yet received your order.
Our customer service team has spoken with you by phone to explain the situation. Unfortunately, the delivery service we use, IEC, has let both you and us down by promising delivery on several occasions and then not following through. We genuinely feel very sorry about this, as we have repeatedly relayed delivery dates and times to you in good faith, only for the delivery not to take place.
We are actively monitoring IEC’s activity and have been in direct contact with them again. They have now confirmed that your order is scheduled to be delivered tomorrow, Friday 20th February, before 3pm, and we sincerely hope that it arrives as promised this time.
As a gesture of goodwill and in recognition of the inconvenience caused, we have also offered to refund your delivery charge.
We truly apologise for the inconvenience and disappointment this has caused and thank you for your patience while we work to resolve this matter.
Kind regards,
Tile Merchant
Absolutely disgraceful service
Absolutely disgraceful service. We were promised delivery in 2–4 days, and now nearly three weeks later we are still waiting. We have made daily phone calls chasing this order and have been given nothing but empty promises.
We were told it would be delivered over the weekend, so we waited around — no delivery, no call, nothing. Then we were promised the following Friday afternoon — again, a complete no-show. Today we were assured it was on the truck and out for delivery. Once again, nobody arrived.
It’s disgusting how customers are treated. We’ve been left waiting around multiple days, rearranging our plans for deliveries that never happen. We’ve now had to cancel our tiler twice, and our kitchen is due to be installed in days with no floor ready. This has caused huge stress, delays, and additional costs. If we had been told the truth about the delays, we would have purchased elsewhere.
Completely unreliable, unprofessional, and unacceptable. Do not trust the delivery times they promise.
February 17, 2026
Unprompted review
Reply from Tile Merchant
Dear Rachel,
Thank you for taking the time to write such detailed feedback. We are truly sorry for the inconvenience this situation has caused you.
We are currently experiencing serious issues with our transport partner IEC. This does not excuse what you have experienced, but it does explain why delivery commitments were not met and why communication fell short of the standard you should expect from us.
We are actively dealing with IEC to resolve these problems and to prevent this from happening again. In parallel, we are reviewing our internal processes to ensure customers are given clear, honest information if delays occur, so situations like this can be avoided in the future.
We genuinely regret the impact this has had on your project. This is not the level of service Tile Merchant aims to provide.
Once again, we sincerely apologise and thank you for bringing this to our attention.
Kind regards,
Tile Merchant
The sample wall panels were really…
The sample wall panels were really lovely. I like that one can order for samples
September 4, 2025
Reply from Tile Merchant
Dear Bio,
Thank you very much for your kind review. We are delighted to hear that you liked the sample wall panels and that the option to order samples was useful.
If you need any help or further information at any stage, please do not hesitate to let us know. Our team will be more than happy to assist you.
Kind regards,
Tile Merchant
There were very efficient in sending…
There were very efficient in sending their sample. Loved the presenting unfortunately could find the shade I was looking for but would highly recommend them
January 25, 2026
Reply from Tile Merchant
Dear Customer,
Thank you very much for your kind feedback. Thank you for your recommendation and for considering Tile Merchant. We would be very happy to assist you again in the future.
Kind regards,
Tile Merchant
Excellent & speedy delivery
February 5, 2026
Reply from Tile Merchant
Dear Nik,
Thanks so much for taking the time to share your experience.
Our team is delighted to receive such lovely feedback. Next time you need new tiles, paving or panels, we do hope that you choose to buy from us again.
Kind Regards,
Tile Merchant
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