Installed Feb 2023 and after three years with two door sets installed, I’m as pleased now as I was then. From my recollection,survey,price and install were all carried out without problem and a trim... See more
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Review summary
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Quality from start to finish. Everything went really smoothly from ordering to survey to fitting. Loving the quality of the materials and workmanship of the installers. Went for the thumb turn lock wh... See more
Company replied
Brilliant company, very easy and straight forward process from beginning to end. We were able to design the door to our preference using the website. The surveyor was helpful and knowledgeable. Was ea... See more
Company replied
Best new front door company online!!! Great choice of doors, masses of adjustments and options to choose from and Nick honoured the discount code we had even though it had just expired while searching... See more
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Company details
About Timber Composite Doors
Written by the company
Timber Composite Doors offer the superior quality Solidor Timber Composite Door range that can be uniquely styled to your requirements.
Unlike other companies, our doors are all handmade in the UK to your exact requirements. We install nationwide (including Northern Ireland)
Our Timber Composite Doors are recognised as the most superior quality on the market, and we also offer French Composite Doors and Stable Composite Doors options. We even boast the largest style and colour range in the UK.
Timber Composite Doors - the difference between us and the competition is quite simply quality...
Unlike other companies, our doors are all handmade in the UK to your exact requirements. We install nationwide (including Northern Ireland)
Our Timber Composite Doors are recognised as the most superior quality on the market, and we also offer French Composite Doors and Stable Composite Doors options. We even boast the largest style and colour range in the UK.
Timber Composite Doors - the difference between us and the competition is quite simply quality...
Contact info
Teesview, Sabatier Close,, TS17 6EW, Stockton on Tees, United Kingdom
- 0800 069 9210
- enquiries@timbercompositedoors.com
- www.timbercompositedoors.com
4.6
Excellent
2K reviews
Replied to 100% of negative reviews
Typically replies within 48 hours
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Excellent service and installation
Excellent service and great installation. The process of changing the details of the door was very easy. The site visit prior to installation was very reassuring. Installation engineers did an excellent job. very satisfied witht he whole process, would recommend your company to friends.
May 19, 2025
Reply from Timber Composite Doors
Hi John,
Thank you for taking the time to leave us a review and for choosing Timber Composite Doors.
We are delighted to hear you had a positive experience from start to finish.
Thank you for your recommendation. If there is anything else we can assist with, please do not hesitate to get in touch.
Best Wishes
Katie
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Excellent service
Excellent service and top quality door.Very easy to make changes prior to the final order. Special mention to Martindales the company that installed the door very professional with their communication and the standard of work.
I would recommend your company to family and friends
May 19, 2025
Unprompted review
Reply from Timber Composite Doors
Hi John,
Thank you so much for taking the time to leave us a review and for ordering with Timber Composite Doors.
We are thrilled to hear you are happy with the quality of our service, installation and of course, your new door!
We truly appreciate your recommendation. If there is anything else we can assist you with in the future, please do not hesitate to reach out!
Best Wishes
Katie
Quality from start to finish
Quality from start to finish. Everything went really smoothly from ordering to survey to fitting. Loving the quality of the materials and workmanship of the installers. Went for the thumb turn lock which is the best thing ever no more looking for keys to open the door. Would totally recommend this product.
May 9, 2025
Reply from Timber Composite Doors
Hi Linda,
Thank you for taking the time to share your experience and for choosing Timber Composite Doors.
We are over the moon to hear you are happy with the quality of your new door alongside the service you have received from start to finish.
We truly appreciate your recommendation. If there is anything else we can help with in the future, please do not hesitate to get in touch.
Kind Regards
Katie
Best new front door company online!!
Best new front door company online!!! Great choice of doors, masses of adjustments and options to choose from and Nick honoured the discount code we had even though it had just expired while searching for variations. The online website is also quite fun to visualise what door you could get. We ran several quotes before we zoomed in on the one we like the best!!! MartinDales fitters came measured and then did a perfect job - couldn’t find a single fault with the workmanship and they were great guys! Definitely choose the installation option as their gutters are amazing! Door quality is brilliant and solidor is a top notch brand for doors.
May 12, 2025
Unprompted review
Reply from Timber Composite Doors
Hi Mark,
Thank you for taking the time to share your experience and for choosing Timber Composite Doors.
We are absolutely delighted to hear you are happy with your new door and our installers Martindales, not to mention the help provided by Nick.
If we can assist you with anything else in the future, please do not hesitate to get in touch.
Best Wishes
Katie
Lovely composite door, pet flap fitted
We've just moved into a house, lots of work needed, and we're doing a load of it ourselves, but I just didn't think that fitting our own door would be a good idea - not one to our house, not our first door fitting (husband has done them at work, but with me as his helper, could have gone wrong!). We also needed one with a pet flap attaching. I wanted a composite door, not a UPVC one. One company told us that you can't put a pet flap in a composite door. I'm glad I didn't listen.
I picked a colour that would help lift the drabness of the decor in this house, everything is grey and white - everything!!! We picked peacock blue, and it's lovely. The pet flap was fully fitted by the guys that came.
They've done a great job fitting it - looks really good, and I'm very grateful that they put the pet flap on, I thought we had to do that.
Now.... the fitters were 5/5, however, when they arrived, and before fitting, they noticed that it wasn't to order. I had requested a low flush threshold, and it wasn't. I may live to regret this - but with all the tradesmen that have been in and out of our house in the last two months, I just wanted it done and finished - plus the cat asking to come in at 3am (it's very sweet, he sings outside the door, and fortunately for him, I'm a light sleeper!).
The fitters were from Martindales, very prompt, left the place nice and tidy.
May 13, 2025
Unprompted review
Reply from Timber Composite Doors
Hi Liz,
Thank you for taking the time to share your experience and for choosing Timber Composite Doors.
We are pleased to hear you are happy with your new door and to hear the colour you chose has brightened up the space!
I am, however, sorry to hear the threshold selected has not met your expectations. I can see that when we surveyed the door, a low UPVC threshold was selected. When Martindales came out to carry out your survey, the different threshold options suitable for your aperture should have been discussed.
We will be feeding this back to ensure our customers fully understand all aspects of their door prior to the door being installed.
Once again, thank you for your feedback, and we do hope you love your new door for the years to come.
Best Wishes
Katie
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Better than expected
Door was fitted today and it is better than expected. Has made a massive difference and we are delighted with it
April 14, 2025
Reply from Timber Composite Doors
Hi Paul,
Thank you for taking the time to share your experience and for choosing Timber Composite Doors.
Best Wishes
Katie
All staff members were cheerful and…
All staff members were cheerful and very competent.
The delivery driver also good at his job.
Full marks all round!
V.B.
April 17, 2025
Reply from Timber Composite Doors
Hi Vince,
Thank you for taking the time to share your experience and for choosing Timber Composite Doors.
Best Wishes
Katie
Simple process
Simple process, swiftly installed, solid product . can’t find anything wrong
April 15, 2025
Unprompted review
Reply from Timber Composite Doors
Hi Ben,
Thank you for taking the time to share your experience and for ordering from Timber Composite Doors.
Kind Regards
Katie
Love my door
Love my door, great quality, solid, have had so many compliments on it. Fitters were brilliant. Would recommend
April 10, 2025
Reply from Timber Composite Doors
Good morning,
Thank you so much for leaving us a review and for choosing Timber Composite Doors.
We are delighted to hear you love your new door!
We truly appreciate your recommendation, and if there is anything else we can help you with in the future, please do not hesitate to get in touch.
Best Wishes
Katie
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Reply from Timber Composite Doors
Hi Val.
Thank you frot taking the time to share your experience and for choosing Timber Composite Doors.
We are delighted to hear you are happy with your new door!
Best Wishes
Katie
Reply from Timber Composite Doors
Hi Peter,
Thank you for taking the time to leave us a 5-star review and for choosing Timber Composite Doors!
Best Wishes
Katie
THE DOOR MECHANISM WENT BAD I HAD TO…
THE DOOR MECHANISM WENT BAD I HAD TO CALL OUT A LOCKSMITH TO TEMPORARILY FIX THE DOOR AND I HAVE NOT BEEN REFUNDED THE COST.
March 24, 2025
Reply from Timber Composite Doors
Hi Isaac,
I'm sorry to hear of the issues you have recently experienced, Please be assured that our priority is resolving your issue and ensuring you are satisfied.
Sadly, issues can occur from time to time. In your scenario, your locking mechanism has failed over the weekend when we are unfortunately closed.
Since you reported the issue to us on the 25th March, we have worked tirelessly to ensure a new locking mechanism is delivered today so it can be installed by our installers Martindales, tomorrow, so overall the turnaround to rectify the issue is 72 hours.
In regard to your locksmith invoice, we advise all customers that we are more than happy to cover locksmiths up to the value of £100, You can find this in our terms and conditions, which were agreed at the point of sale.
In your case, you have submitted 2 x invoices for over £500, which is significantly higher than what we agree to cover.
However, the invoices have been sent to the manufacturer's management team to ultimately make a decision on the further costs, we hope to have more information for you soon.
Once again, I am sorry for the issue you have encountered. If we can assist with anything else, please do get in touch.
Kind regards
Katie
Door was excellent
Door was excellent, your fitters were first class couldn’t do enough kept me well informed all the way through fitting
March 20, 2025
Reply from Timber Composite Doors
Hi Thomad,
Thank you for taking the time to share your experience and for choosing Timber Composite Doors.
We are thrilled to hear you are happy with your new door and the service received from start to finish.
Kind Regards
Katie
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Good quality product
Good quality product, efficient service, more competitive pricing than local firms and timings pretty good
March 4, 2025
Reply from Timber Composite Doors
Hi Matthew,
Thank you for taking the time to leave us a review and for choosing Timber Composite Doors.
We are delighted we could provide you with a great experience from start to finish, and we do hope you love your new door.
Best Wishes
Katie & The Timber Composite Door Team
From our initial enquiry with Nick…
From our initial enquiry with Nick Curwen and the team through to the survey and installation even answering some difficult and technical questions the experience has been fantastic and the French composite doors are superb. Very happy
February 24, 2025
Unprompted review
Reply from Timber Composite Doors
Hi Craig,
Thank you for taking the time to leave us a review and for ordering with Timber Composite Doors.
We are delighted we could support you with your new door with the help of the brilliant Nick. I will be sure to pass your feedback on.
Should we be able to help you with anything else in the future, please do not hesitate to get in touch.
Kind Regards
Katie
Extra Cost due bad quality
The door cracked, the company sent door slabs to me.
I asked the company to install it as long as still under guarantee, but the company refused under excuse that the guarantee for supplying only.
I would ask the company, why i should pay, while the fault from your door quality?
March 4, 2025
Unprompted review
Reply from Timber Composite Doors
Hi Ali,
I'm sorry to hear you are not happy with the service we have provided recently.
Unfortunately, as your order was placed in 2019, the 5-year fitting guarantee has expired. As you still have a 10-year door guarantee active, we are more than happy to provide replacement parts should anything go wrong, but you are no longer covered for fitting.
I can see in your case a replacement slab will be required due to cracking, which has appeared as the door has got older.
I'm sorry you are not happy with this service. The team will be more than happy to arrange a quote for our installers to return and fit the new slab, or you are welcome to find your own installers.
Thanks again.
Katie
Simple effective website and value for money door.
Simple effective website and value for money door.
Delivered within two weeks and had a message the day before with an hour slot.
Would definitely use the company again if I was to order a door.
February 12, 2025
Unprompted review
Reply from Timber Composite Doors
Hi Nigel,
Thank you for taking the time to share your experience and for choosing Timber Composite Doors.
We are pleased to hear we could provide you with great service, great value and a user-friendly experience, which we truly do aim forwith all our customers.
Kind Regards
Katie
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Very good service
Very good service, good price and very well fitted and on a excellent timely manner. Polite and friendly and also cleaned up after the work very efficient.
February 17, 2025
Unprompted review
Reply from Timber Composite Doors
Hi Mr Carruthers,
Thank you for taking the time to share your experience and for choosing Timber Composite Doors.
We are delighted our installers and their service shone through you!
Kind regards
Katie
Great experience
Great price, really easy ordering process, prompt updates and survey and the install was fab, definitely recommend.
February 25, 2025
Reply from Timber Composite Doors
Hi Kathy,
Thank you for taking the time to share your experience and for choosing Timber Composite Doors.
We appreciate your recommendation and are delighted to have provided you with a great experience from start to finish.
Best Wishes
Katie
Good customer service
Good customer service over the phone, speedy delivery service and good quality door
February 24, 2025
Reply from Timber Composite Doors
Good morning,
Thank you for taking the time to share your experience and for choosing Timber Composite Doors.
We are delighted we could provide you with great service and a great quality door, which is always our goal for our customers.
If we can assist you with anything else, please do not hesitate to get in touch.
Kind Regards
Katie
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