I wrote a review in exasperation last Saturday because of an order which had gone missing and even when The Tiny Box company tried on two more occasions to replace it, something went wrong every time.... See more
Company replied
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Review summary
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What people talk about most
Reviews shaping this summary
Absolutely superb customer service, brilliant products and easy to reorder. TBC lowered MOQs when we first launched our brand so we could order personalised luxury gift boxes. A year later we are grow... See more
Company replied
I was so happy with my order of A6 gift boxes - they looked great quality on the website, but you can't always tell, so I was incredibly happy that these are the most luxurious, sturdy boxes with a lo... See more
Company replied
Excellent communication and customer support from the start and throughout the whole branding service. This is why ive been a repeat customer of Tiny Boxes for years and why i will always recommend... See more
Company replied
Company details
Information provided by various external sources
We at Tiny Box Company specialise in recycled and eco-friendly gift packaging, including gift boxes, gift bags and beautiful accessories. We believe that luxury and beauty need not be compromised when making ethical packaging choices. Don't be fooled by our name, "Tiny Box Company" - our stock is held in one huge warehouse and we carry millions of boxes and bags in stock at all times. We successfully secured funding on the popular TV programme, Dragon's Den, in 2008; we have been steadily growing since and celebrate our 10th birthday this year.
Contact info
Unit 1 & 2 Bluebell Business Estate, Sheffield Park, TN22 3HQ, Uckfield, United Kingdom
- 01825723832
- hello@tinyboxcompany.com
- www.tinyboxcompany.co.uk
4.8
Excellent
4K reviews
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This company invites their customers to review, whether positive or negative
Replied to 97% of negative reviews
Typically replies within 1 week
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Perfect…would recommend 100%!!👌
I had been searching for gift boxes but was unable to find the right sizes.
Thanks to Tiny Box Company, I found exactly what I needed.
The boxes that they supplied came flat packed, were easy to assemble, very sturdy, of excellent quality and looked great.
I’ll will definitely be ordering from them again in the future.
February 5, 2026
Reply from Tiny Box Company
Thank you for the lovely review! We're so glad that you liked the boxes (:
Bags for my business
I ordered white bags, the quality that has taken my jewellery business to the next level !
super fast delivery,
Will definitely be order again x
February 6, 2026
Reply from Tiny Box Company
Thank you for your review! (:
Tiny box made the sourcing of a quality…
Tiny box made the sourcing of a quality product easy. Being a small business it has been a problem up to now in finding a company who can produce us quality branded products in smaller, more affordable quantities. They have exceeded my expectations and I’m delighted with the result. Can’t wait to work with them more going forward.
February 26, 2026
Unprompted review
Reply from Tiny Box Company
Thank you for the lovely review! We're so glad that you were pleased with your order! (:
Beautiful boxes
Beautiful boxes, good quality & a huge range of colours & sizes. …..& the prices are very good.
My original order didn’t arrive, but after a swift response from Tiny Box, another box was sent in replacement.
Highly recommended these products.
February 10, 2026
Reply from Tiny Box Company
Thank you for the kind review, we're sorry that your original order didn't arrive, but so glad that we were able to get this sorted for you! (:
Reply from Tiny Box Company
Hi Ian,
Thank you for taking the time to leave a review, we appreciate the feedback.
I’ve looked into your order and can see it was placed on 10th February at 9:37am, processed promptly, and dispatched the following day (11th February). According to the courier tracking, delivery was successfully completed on 14th February at 3:18pm.
This falls within the 2–5 working day delivery service selected at checkout. That said, I’m sorry to hear the delivery felt longer than expected, we do understand how frustrating waits can feel when you’re looking forward to your order.
For future orders, we also offer faster delivery options with alternative couriers, including next working day services, should you ever need your items more urgently.
If you have any further queries or concerns, please don’t hesitate to get in touch with us directly, and we’ll be happy to help.
So far so good
So far so good, the courier took ages to deliver but the trial boxes supplied are at a good price and quality.
February 9, 2026
Reply from Tiny Box Company
Thank you for taking the time to leave a review. I have looked into your order and can see that you placed your order on the 9th February. It was dispatched on the 10th, and according to the courier tracking, delivery was successfully completed on the 13th February at 12:57pm.
This falls within the 2-5 working day service selected at checkout. For future orders, we also offer faster delivery options with alternative couriers, including next working day services, should you ever need the items more urgently.
We're so happy that you were pleased with the order and price!
The quality of the boxes are great
The quality of the boxes are great. Good packaging everything came as expected and delivery was quick. Will definitely be ordering from here again.
February 5, 2026
Reply from Tiny Box Company
Thank you for the review! We're so pleased you were happy with your order and will be back!
Reply from Tiny Box Company
Thank you for the review!
Green tubes
Another great product from Tiny Box
Great quality and fast delivery Thank you Tiny Box will be back for more items
February 7, 2026
Reply from Tiny Box Company
Thank you for the kind review!
I only needed one tiny box and was …
I only needed one tiny box and was surprised to find I didn’t have a minimum order of amount to buy. My little box which was for my grandsons 18th Birthday bracelet came in perfect condition and promptly too .I would definitely order / recommend again
February 7, 2026
Reply from Tiny Box Company
Thank you so much for the lovely review! We love that there is no minimum order for occasions like this, and we hope that your grandson had a fantastic 18th birthday!!
Very good service
Very good service, items well packaged and easy to assemble. Very happy 😊
February 6, 2026
Reply from Tiny Box Company
Thank you so much for the kind review! Your feedback has been forwarded to the warehouse too (:
Love this company
Love this company! Fastest delivery, price is insanely good compared to other well known websites, quality is 10/10, super reliable.
February 6, 2026
Reply from Tiny Box Company
Thank you for the lovely review!
Perfect
Just what I was looking for without having to bug in bulk. Quick delivery and well packaged with updates.
January 29, 2026
Reply from Tiny Box Company
Thank you for the kind review!
Lovely boxes
Lovely boxes, great price and prefect size. Arrived promptly and packaged carefully. Definitely recommend!
February 4, 2026
Reply from Tiny Box Company
Thank you for the kind review! (:
I love the diffuser boxes
I love the diffuser boxes. Fantastic quality, very sturdy. I have in both black and grey. Delivery was very prompt. My go to for my packaging.
February 4, 2026
Reply from Tiny Box Company
Thank you for the review, we're so glad that you love the boxes!
Growing our brand thanks to TBC 🎁
Absolutely superb customer service, brilliant products and easy to reorder. TBC lowered MOQs when we first launched our brand so we could order personalised luxury gift boxes. A year later we are growing, ordering more boxes, bags and opening a shop. Thank you!
February 3, 2026
Reply from Tiny Box Company
Thank you so much for the lovely review! That's such exciting news as well! Wishing you the best of luck (:
Magnetic close gift boxes and tissue paper
The gift boxes and tissue paper that I ordered were of high quality.
January 30, 2026
Reply from Tiny Box Company
Thank you for the lovely review (:
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