I wrote a review in exasperation last Saturday because of an order which had gone missing and even when The Tiny Box company tried on two more occasions to replace it, something went wrong every time.... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Absolutely superb customer service, brilliant products and easy to reorder. TBC lowered MOQs when we first launched our brand so we could order personalised luxury gift boxes. A year later we are grow... See more
Company replied
I was so happy with my order of A6 gift boxes - they looked great quality on the website, but you can't always tell, so I was incredibly happy that these are the most luxurious, sturdy boxes with a lo... See more
Company replied
Excellent communication and customer support from the start and throughout the whole branding service. This is why ive been a repeat customer of Tiny Boxes for years and why i will always recommend... See more
Company replied
Company details
Information provided by various external sources
We at Tiny Box Company specialise in recycled and eco-friendly gift packaging, including gift boxes, gift bags and beautiful accessories. We believe that luxury and beauty need not be compromised when making ethical packaging choices. Don't be fooled by our name, "Tiny Box Company" - our stock is held in one huge warehouse and we carry millions of boxes and bags in stock at all times. We successfully secured funding on the popular TV programme, Dragon's Den, in 2008; we have been steadily growing since and celebrate our 10th birthday this year.
Contact info
Unit 1 & 2 Bluebell Business Estate, Sheffield Park, TN22 3HQ, Uckfield, United Kingdom
- 01825723832
- hello@tinyboxcompany.com
- www.tinyboxcompany.co.uk
4.8
Excellent
4K reviews
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Replied to 97% of negative reviews
Typically replies within 1 week
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Good company but delivery dodgy
Company excellent but twice now packaging box has a tear in it and bashed in corner -this time contents ok
January 10, 2026
Reply from Tiny Box Company
Thank you for the review. We're sorry for the issues with the deliveries. Please always send us your order number and images of any damage to hello@tinyboxcompany.com as soon as possible and our customer service team can look into it for you and send out replacements if needed.
Variety of quality gift bags in a range…
Variety of quality gift bags in a range of sizes and colours. Recycled materials, choice of handles. My first stop for all wrapping and packaging.
January 8, 2026
Reply from Tiny Box Company
Thank you for the lovely review!
Excellent communication
Excellent communication, superlative product, well designed, intuitive website, honest pricing and speedy delivery. What can I add? How about all the stars in the firmament...
January 2, 2026
Reply from Tiny Box Company
Thank you for the lovely review! (:
5 Star CS from start to finish
5 Star CS from start to finish, first time using there print service and not being an experienced graphics designer the logo I sent wasn't up to scratch quality wise, however Hannah explained in detail what they needed and in no time at all my order was processed and on my doorstep much sooner than I expected. I have used this company several times now and the quality of there products is superb. Hope this doesn't sound to much like an AI review :) Huge thank you to all involved.
January 20, 2026
Unprompted review
Reply from Tiny Box Company
Thank you for the lovely review! We're so glad that you had a good experience with the printing for the first time and that Hannah was able to help out - she's fantastic! Your feedback will be passed over to her (:
Fantastic product
Fantastic product, excellent communication and a speedy delivery. I think this sums up this great company.
December 24, 2025
Reply from Tiny Box Company
Thank you for the lovely review!
Excellent service
Excellent service. Arrived promptly, well packed and good product. Would definitely keep this company as go to for my requirements.
January 7, 2026
Reply from Tiny Box Company
Thank you for the lovely review! (:
Reply from Tiny Box Company
Thank you for the review!
Brilliant boxes and gift bags
I have been buying from Tiny Box Company for a while now, and all their boxes and gift/carrier bags have been of excellent quality. Their website often has bargains to be had too. The items always arrive well packaged in recyclable materials and I have never received anything that has been damaged in any way. Recommended!
January 5, 2026
Reply from Tiny Box Company
Thank you for the lovely review! We're so glad that you were happy with your order and your feedback has been passed over to our warehouse team as well (:
Very good service
Very good service. Packaging was done very well, and no items were damaged. Delivery was prompt. I will probably be using this company several times in the next few years as my business develops. Also, am very happy with the boxes. The size was perfect and it looks good.
January 5, 2026
Reply from Tiny Box Company
Thank you for the lovely review! We're so pleased that you were happy with your order! (:
Reply from Tiny Box Company
Thank you for the review (:
Great experience!
Great quality items. Quick delivery and very well packaged! Very professional company!
January 3, 2026
Reply from Tiny Box Company
Thank you for the review!
Excellent quality and price
Excellent quality, excellent price and brilliant speedy secure delivery. Easy website to use and good selection.
January 3, 2026
Reply from Tiny Box Company
Thank you for the review!
Reply from Tiny Box Company
Thank you for the review (:
The bags i ordered are really sturdy &…
The bags i ordered are really sturdy & just the right size i will deffinatly be ordering these again.
December 29, 2025
Reply from Tiny Box Company
Thank you for the review!
Boxes weren’t scored so hard to fold
I really like the eco friendliness of all the products which is what drew me to ordering but I’m a little disappointed as quite a few of the boxes were not scored so it was really hard to put them together and then they didn’t look very neat.
January 1, 2026
Reply from Tiny Box Company
Thank you for the review. I am sorry that you were having issues with the fold lines on the boxes. They will be much easier to fold one way than the other. If you think there is an issue, please always send us images to hello@tinyboxcompany.com asap, and we can take a look into it for you and, if necessary, send out replacements.
I have bought from this company several…
I have bought from this company several times now and will always return. The product is exceptional. Well designed , great quality and is wonderful for packaging my jewellery in. It fits perfectly with the values of my brand so I am proud to send out my product in tiny box packaging.
December 31, 2025
Reply from Tiny Box Company
Thank you for the lovely review. We're so glad that you were happy with your orders and keep coming back!
Speedy delivery was a bit unsure on…
Speedy delivery was a bit unsure on size nothing was a problem sorted me out and delivered nxt day many thanks
December 27, 2025
Reply from Tiny Box Company
Thank you for the review!
Great service and fast delivery
December 28, 2025
Reply from Tiny Box Company
Thank you for the review.
Really good range of plastic free…
Really good range of plastic free packaging options for my new small business
December 28, 2025
Reply from Tiny Box Company
Thank you for the review!
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