TK Maxx DE Reviews 244

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4.6

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Contact info

Peter-Müller-Straße 18, 40468, Düsseldorf, Germany
02118 8223267
Kundenservice@tkmaxx.de
www.tkmaxx-feedback.de

4.6

Excellent

244 reviews

5-star

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1-star

Replied to 100% of negative reviews

Typically replies within 1 week

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Nov 18, 2025

Svenja provided very satisfying service.

I was helped by Svenja. She was very patient and careful. She looked up the digital record of my purchase to better understand my question, and very promptly returned, via email, with a satisfying response. This service was very helpful.

November 18, 2025

Unprompted review

Reply from TK Maxx DE

Nov 19, 2025

Thank you very much for your review regarding your recent experience with our customer services. The comments were passed onto our colleague. We wish you a lovely day! / Der TK Maxx Kundenservice

Updated Oct 21, 2025

If possible I would have given negative… i came 3 times in 3 weeks to pickup the order Everytime customer service assured the product is in store and store informed its on way. waiting for refund.

If possible I would have given negative star...

They resolved the issue with an additional consolidation but it would have been better if the communication was vetted before. More than delay, misinformation brought it to this review.
I appreciate it resolved amicably.

October 21, 2025

Unprompted review

Reply from TK Maxx DE

Oct 21, 2025

Dear Soumyadip, thank you for your review! We are really sorry about the inconvencience. I can see that we've been able to resolve this in the meantime for you and I am more than happy about it. Please feel free to get back to us again if we can assist you further. - TK Maxx

Oct 9, 2025

Hello

Hello, everything was good.

October 9, 2025

Unprompted review

Reply from TK Maxx DE

Oct 10, 2025

Vielen Dank für diese Bewertung. Wir wünschen ein schönes Wochenende! - Der TK Maxx Kundenservice

Sep 10, 2025

Good

Good'sllls

September 10, 2025

Unprompted review

Reply from TK Maxx DE

Sep 10, 2025

Dear Ram, thank you so much for your feedback. We really appreciate that. - Your TK Maxx

Aug 23, 2025

Excellent customer service

Excellent customer service, positive experience. Will definitely buy here again!

August 16, 2025

Unprompted review

Reply from TK Maxx DE

Updated Aug 25, 2025

Thank you very much for this feedback Regina, we wish you a wonderful day - Der TK Maxx Kundenservice

Aug 14, 2025

Quick response, friendly correspondence

Quick response and we found a great solution for my request.

August 14, 2025

Unprompted review

Reply from TK Maxx DE

Aug 15, 2025

Thank you for the kind feedback. We are more than happy that we found a solution! We wish you a lovely day! - Der TK Maxx Kundenservice

Aug 13, 2025

She was polite and went above and…

She was polite and went above and beyond to the point of removing the need for a notification. Saving me the hastle and a lot of time!

August 13, 2025

Unprompted review

Reply from TK Maxx DE

Aug 14, 2025

Thank you for the kind feedback for our colleague. We've shared this internally and wish you a lovely day! - Der TK Maxx Kundenservice

Jul 30, 2025

Fast and easy handling of my complaint…

Fast and easy handling of my complaint (damaged good delivered). The call center agent was very friendly and handled my inquiry with care. The chat function online did not work but a phone call and email did it all.

July 30, 2025

Unprompted review

Reply from TK Maxx DE

Jul 31, 2025

Hallo Jennifer, vielen Dank für diese Bewertung. Ich habe das Weitergegeben, um der Kollegin die Anerkennung zu geben. Wir wünschen dir einen guten Tag. - Der TK Maxx Kundenservice

Jul 30, 2025

Fast and helpful solution

July 30, 2025

Unprompted review

Reply from TK Maxx DE

Jul 31, 2025

Vielen Dank für die Bewertung unserer Trustpilot Seite. Unser Team wünscht einen guten Tag. - Der TK Maxx Kundenservice

Jun 27, 2025

top value, top quality, best price

mega selection of all products from well-known manufactures, best quality, lowest prices

June 27, 2025

Unprompted review

Reply from TK Maxx DE

Jun 30, 2025

Vielen Dank für die großartige Bewertung! Wir wünschen weiter frohes Shoppen. - Der TK Maxx Kundenservice

Updated Jun 17, 2025

very fast answers

very fast answers, professional and accomodating

June 10, 2025

Unprompted review

Reply from TK Maxx DE

Jun 17, 2025

Hi Caro, thank you for the lovely feedback! Our Team wishes you a nice day, and hope to welcome you back to TK Maxx soon. - Der TK Maxx Kundenservice

Jun 2, 2025

Quick to respond, understanding and supportive

They were very quick to respond, understanding and supportive and even notified the store concerning my issue and notified them that I will come back to the store to clear up the issue.

May 26, 2025

Unprompted review

Reply from TK Maxx DE

Jun 3, 2025

Hi Jana, Thank you very much for the kind feedback. I've passed this on to make sure our colleague gets the worthy recognition. - Der TK Maxx Kundenservice

Oct 1, 2019

Always great shopping

Used to shop in TjMaxx in USA and was very excited to see Tk here.. Great labels on a low price and variety of everything .

October 1, 2019

Unprompted review

Reply from TK Maxx DE

Oct 22, 2019

Thank you for your feedback. We are happy to hear that you are a treasure hunter! We hope to welcome you back to our stores in the future. - Tk Maxx customer service team

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