TLX Reviews 495

I bought a TV from these guys, they offered a great price and it also came with a 12 month warranty, so this was really attractive to me. Unfortunately there were some issues during shipping, completely not their fault - but they completely took care of me, clear communication at every stage and ultimately they resolved the issue. Couldn't recommend them enough!

Second to none service!! Wow- I have to say that Adam at cheapest electrical is excellent. I bought a Hoover from eBay and had some function issues with it but Adam was on hand throughout to assist. They provided the best ever service and I wouldn’t hesitate to recommend them - 100% genuine and brilliant 🤩

I ordered a new Google Pixel 8a. The service I received from Anita was absolutely fantastic - couldn't be happier. Many Thanks Anita

I recently purchased an iPhone 15 Pro from Cheapest Electrical via their eBay store and accidentally forgot to apply a 10% voucher code at checkout. After explaining the situation, they kindly refunded me the 10%—excellent customer service! The phone arrived in pristine condition with 100% battery health. Highly recommend this store and have already suggested it to my friends.

I had a problem with my headphones and asked for help / advice what to do next . They responded very quickly and were very helpful in giving me advice on what to try first to fix the problem . This worked and fixed what I thought was a hopeless case !!

Really amazing products in amazing conditions

Excellent service very well packed. 5*

Excellent communication and an extremely efficient service. Would not hesitate to buy from again.

Customer focused and top quality customer service, Thank you Anita. A few days after purchasing a mobile phone I couldn’t turn it off. Irrespective whether it was my set up issue, a product or software issue Anita’s main focus was to get the issue resolved without delay. And she did just that, problem solved the same day. Great after sale support, just perfect. Thanks again Anita.

I placed a order for a Fold 6 and it was received next day.
It had to be returned due to a error on my family’s behalf
Anita in customer service was amazing and couldn’t be more helpful in my query and return
I would definitely purchase another phone from here when needed again

I've bought from them before (a new phone) and everything went perfectly so I didn't hesitate to use them again, this time for a used phone. Placed the order, had some issues with a payment discount which Ebay stated should work but didn't. A few hours later the listing was updated and it did now work but my order was already shipped (super fast shipping!) so I couldn't cancel and re-order etc. Ebay support couldn't help me but this seller went above and beyond to help me out and offered a partial refund to partially cover the lost money due to this Ebay error with the discount. It was unnecessary but they were so brilliant to help me out in this way and I really appreciate it! This is gold star customer service. Will absolutely use them again.

I recently purchased an iPhone 15 Pro Max, and although there was a small discrepancy with the device’s condition, the seller’s customer service was outstanding. Adam was prompt, understanding, and ensured the issue was resolved quickly. I’ve bought from this seller several times before, and they consistently provide high-quality products and excellent support. It’s clear they value their customers and work hard to ensure satisfaction. I’m very pleased with my purchase and would highly recommend them. Thank you, Adam!

This is the third time I’ve made a purchase from Kazoop and each time I’ve enjoyed 5* service. Items are better than described, prices are incredible, postage is free and very fast dispatch, well packaged too.
I’m very happy to recommend Kazoop. Anita in customer service is the perfect person for the role, she goes above and beyond expectations and goes the extra mile to ensure complete customer satisfaction.
Thank you for great shopping experiences!

Item as described, fully working and excellent condition. Very quick service received within 2 days and very helpful with some technical questions posed. Very satisfied.

I purchased new iPhone from cheapest_electricals on eBay. I was initially sceptical buying from online marketplace. But Anita kept me informed and clarified all my queries. The iPhone is new in sealed box as described on eBay and they provide purchase receipt. The Apple warranty started when I switched on and registered the iPhone. Overall very happy with the purchase and 5* to the seller and Anita. Will definitely recommend the seller.

Purchased an IPhone 15 Pro Max From Kazoop (Online Trading Name of TLX Electrical). They sold it as new and unused. It was not new and unused, it had been used for testing which is misleading.

Any time I try and leave a review, they flag it for “defamatory content”. There’s nothing defamatory here, and I’ll keep reviewing until they stop trying to censor genuine reviews.

Customers beware! I can only assume I’m not the only genuine voice they use this practice on.

I have proof of purchase and evidence. Trustpilot, please factor this in next time my reviews are unnecessarily flagged for removal. I haven’t breached any reviewing guidelines.

*Update* - I’ll not fully entertains Kazoop’s response but be weary, they didn’t list the product as ‘Like New’, that’s my biggest concern with them, if they had, I wouldn’t have purchased it. Just be cautious, with so much effort to censor my reviews, which I had to flag to trustpilot, I personally could never recommend this firm to anyone).

So glad I came across this company on ebay, I bought a refurbished dehumidifier and received it the next day, B+ rating but still lovely condition as listed and working like new, the sellers communication was great, and staff particularly Anita were very friendly and efficient, would recommend and will be my first go to next time 😊

Excellent.
Phone came in 2 days perfect condition for 33% less than anywhere else. Mint!

😄😄😁😁😁😁😁😁😁😁😁

It really surpassed what i was expecting tbh, I contacted the seller about some request and they got back to me fast and was very responsive. I got everything settled. I would definitely do business with them again and I strongly recommend others to get items for
them, if have any issues they get it sorted in the space of 24hrs and they are very efficient.
Strongly recommend 💯👌🏾

I'm satisfied with my experience with this store. There was a small issue, but the seller quickly resolved it. The items very well packed and arrived fast. Thank you very much. I will most likely buy from them again.