TLX Reviews 495

Tomtom was a great price, but when it arrived the thing would not work. I found the cable was faulty. They sent me another cable, First class which arrived within 24 hours. Tomtom now works.
Communication with Kazoop by email was excellent.

Ordered a escooter was really impressed not only with the purchase but how quickly it arrived will definitely use this company again

I placed an order for my mother and my mother paid with her debit card, to be delivered to HER address. Nowhere on the website does it state delivery timescale. I tried to call customer services line on Saturday, provided by their website, but they were closed - their automated message informs their lines was open between Monday to Friday.

All throughout Monday I had been trying to get through to them and I was unable to reach through to anyone.

I had major fraud concerns. The red flags were enough for me to email them to express my concerns.

I received a reply from a non-British person to tell me they did not despatch my order because I did not pass a few security checks!! Please make it make sense of this, because I can’t. I did not apply for credit, I paid in full for a RECONDITIONED MOBILE PHONE. It’s wasn’t just the lack of professionalism, it screamed business rort. As a former fraud investigator in financial crime, I questioned their operation, and believe they returned my mothers money in panic.

If you use this “business”, then it is at your own risk. Good luck,

Great to deal with, quick to dispatch with constant communication. A slight issue with the phone, but after a quick discussion it was sorted very quickly. Would highly recommend and will definitely be using again!

I had an excellent experience with this seller! The service provided was top-notch, and the quality of the item exceeded my expectations. The seller was prompt in responding to my inquiries and ensured the product was well-packaged and delivered on time. I highly recommend this seller for their professionalism and high-quality products. Will definitely purchase from them again!

Fast shipping good quality refurbished product

Very fast delivery, my son love his scooter

Fantastic customer service! I had a faulty batteries on one of my purchases and I made contact to see what could be done. The comms were excellent and I received an acceptable resolution in just one day! This seller cannot be faulted and provides an excellent service. Nothing was too much trouble and apologised for the inconvenience too - something you don’t very often have from anyone these days. I have purchased more than 6 items from this seller and will definitely be purchasing from them again. I can honestly say, without any doubt, that I would highly recommend this seller....thank you Adam.

Great customer service and fast delivery. Easy to deal with and would definitely use them again.

Fast efficient service.

Very quick delivery. Item as described. Bought for my son but going to order another for me 👍

Absolutely exceptional customer service, I had a faulty phone which was replaced super fast for a like for like swap, comms were excellent. This seller is keen to show excellent service and nothing was too much trouble. I will definitely be purchasing from this seller again and top of the shop for trusted merchants....thankyou Adam !

Ordered a TV through their vast eBay store. Item exactly as described. Outstanding communication and super quick postage. They remedied a slight problem I had with the item quickly and generously...will absolutely buy from again! Great prices, included next day postage and wall mount for free.

Excellent company to deal with. I had an issue with an item I bought a few months back, they arranged a replacement unit which was swapped over within 2 days of my complaint. Look forward to doing business again!

First time I have used this company. I had not heard of them before so was a little sceptical but I am pleased I took the plunge.
The description of the item and condition was accurate.
Delivery was very quick.
Communication was quick and effective.
The whole transaction was simple and straightforward.
I did have one very minor issue (which would not have changed my review in any way and to keep this short). I emailed them on the day I received the package and by the following day I received a replacement part (a very small minor part).
No ifs or buts. Just did it.
So, customer service brilliant.
My opinion = very very pleased.

Bought 2 x Apple 14 plus phones at great price and phones in very good condition. Dealt with Anita with a slight issue and had brilliant response. Would defo use this company again for a new phone and customer service was second to none 👍

Excellent service ordered a Samsung phone open never used , was as new , had a slight issue with the accessories , contacted seller quick response got it sorted out with no hassle , have bought a few phones from this seller , would highly recommend this seller

The service provided was excellent, I was very impressed with Anita within the customer service team. Keep up the fantastic work

Ordered mobile phone. Delivery was fast 23 hours. Very pleased with the phone. Would definitely recommend this company. 5 Star service.