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T.M.Lewin Reviews 

7,599
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 983 reviews, reviewers overwhelmingly had a great experience with this company, consistently sharing positive feedback across multiple purchases. Customers frequently praise the exceptional quality of the clothing items, highlighting durable fabrics, great color selections, and very comfortable fits for everyday wear. Many consumers also appreciate the straightforward ordering process, mentioning that online transactions are smooth, sale prices are affordable, and deliveries arrive promptly. However, some people mentioned issues with delivery services and courier performance, expressing frustration over unexpected carrier choices and unexpected shipping costs. A few reviewers experienced annoying shipping delays, poor tracking updates, or felt disappointed when parcels were mishandled during transit by third-party drivers.

What people talk about most

Product

Users describe positive interactions with product, consistently praising the great quality and affordable... See more

Quality

Reviewers highlight positive aspects of quality, expressing high satisfaction with clothing items and... See more

Delivery service

Customers consistently note positive experiences with delivery_service, highlighting promptness, speed, and... See more

Price

People report satisfaction with the price, noting great bargains and affordable rates during sales. Customers... See more

Service

Customers had positive experiences with service, highlighting great efficiency, professional support, and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Bought a blue wool suit and it was great fit and great quality and price. Overall I'm satisfied customer. Service was good and got a good discount as well. Liverpool street staff were really helpful

Rated 5 out of 5 stars

The team exceeded my expectations in measuring me for shirt size and checking which shirts of my choice were in stock, and then ordering others for next day delivery. They showed great product knowl... See more

Rated 5 out of 5 stars

Ordering and delivery well managed and within a short window T shirts are of a good quality and I feel certain they will wash up well The sizing was as expected although they are quite long for the... See more

Rated 5 out of 5 stars

I wanted to take advantage of the five T shirt offer, but found the number of options slightly confusing whilst ordering After placing the order I contacted customer service to confirm I had completed... See more


Company details

  1. Men's Clothing Store

About T.M.Lewin

Written by the company

T.M. Lewin has been dressing professionals with confidence and style since 1898. Founded in London on Jermyn Street, the historic home of British shirt-making, the brand built its reputation on expertly crafted shirts, tailoring, and timeless menswear designed for work, occasions, and everyday sophistication.

Today, T.M. Lewin continues this heritage by combining classic British tailoring with modern design and convenience. Our collections include shirts, suits, t-shirts, knitwear, outerwear, and accessories created with a focus on quality fabrics, precise fits, and versatile styling. Whether customers are looking for formal workwear, smart casual essentials, or clothing for special events, T.M. Lewin aims to deliver reliable quality and lasting style.

Customer experience sits at the heart of everything we do. We are committed to providing excellent service, clear communication, and products that meet the expectations of modern professionals. We value transparency and welcome honest reviews from our customers. Every piece of feedback helps us better understand what we’re doing well and where we can improve.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

8K reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 79% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(7,599)

983 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great t-shirts

What attracted me to the t-shirts, honestly, was the price. But I was more than impressed with the quality of all three. They fit perfectly too.

August 1, 2026
Rated 1 out of 5 stars

Not received it!

Not received it!

August 2, 2026
T.M.Lewin logo

Reply from T.M.Lewin

Hi Heather, thank you for your review.

We're very sorry to hear that you have not yet received your order.

We can see that you've provided your order details, and a member of our Customer Experience team will be reaching out to you shortly to investigate this further and work towards a resolution.

We sincerely apologise for the inconvenience caused and appreciate your patience while we look into this for you.

Rated 5 out of 5 stars

Easy ordering

Easy ordering , regular update, Superb delivery, top quality items.(hopefully it lasts longer )..fantastic price ... what more can you ask for?

August 2, 2026
Rated 4 out of 5 stars

Good quality clothes at good prices…

Good quality clothes at good prices totally value for money

August 2, 2026
T.M.Lewin logo

Reply from T.M.Lewin

Hi Keith, thank you for your wonderful feedback!

We're so pleased to hear that you found our clothing to be good quality and excellent value for money.

Providing well-crafted clothing at competitive prices is something we strive for, so it's great to know your experience reflected that. We truly appreciate your support and look forward to welcoming you back again soon.

Rated 5 out of 5 stars

Great service

Great service. Products were great quality and sale prices amazing. I bought 3 tops as a gift and recipient was really pleased with th

August 2, 2026

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