The transaction for purchasing the pump went smooth, but the communication was horrible. I sent an email asking for an update on my order, and never got a response. I called a few days later and was... See more
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I would think twice before listing your product with these people. They dont respond to emails and if you pressure them for an answer they refer you to an attorney. I just want to know the status of a... See more
I was under time pressure and needed my items as soon as possible. I was also concerned with any damage that might occur during shipping. Customer Service worked with me to get my items shipped out qu... See more
Ordered my christmas present for my son, I was worried b/c it was a few days before Christmas and i thought he wouldn't receive it. I spoke with a Toolfetch sales rep who was very friendly and helpful... See more
Company details
Written by the company
Toolfetch has been a go-to source for tradespeople for over 20 years, and we're proud to be part of the everyday success of plumbers, builders, metalworkers, HVAC techs, and more. We know that finding the right tools isn’t just about the specs—it’s about reliability, durability, and knowing you’ve got the best gear for the job. That’s why we focus on sourcing the highest quality tools and equipment from trusted brands that get the job done. Whether you’re working in plumbing, construction, metal fabrication, or HVAC, or if you need serious lifting equipment, Toolfetch has the tools and equipment you need. We’ve built our reputation by helping professionals like you get what they need, fast. We don’t just want to be a website you visit—we want to be the place you come back to, time and again. At Toolfetch, we are all about making your life easier. We’ve got a simple website, clear product information, and a customer service team who actually knows their stuff and can help you find the right gear for your next project. Take a look around, and you’ll see why we’re a trusted name in the trade your go-to source for reliable tools, safety, and more.
Contact info
United States
- 800-508-4735
- sales@toolfetch.com
- www.toolfetch.com
3.8
Great
204 reviews
Hasn’t replied to negative reviews
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They got it
Toolfetch always has in stock what I need from tools and accessories great prices and decent shipping times
September 15, 2023
Immaculate Customer Service
I received a quick quote one day and when I placed the order I received my items very fast. Great Customer service!
September 14, 2023
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Incorrect product description on…
Incorrect product description on website for the part I ordered.
September 13, 2023
Reply from Toolfetch
Hello Tony,
We have review this issue and we do apologize if there was an incorrect description on the item. We do have a vast catalog of products that we maintain regularly and we are actively refreshing our catalog to reflect accurate information. We do apologize for this and we have rectified the issue with your order as well.
As Expected
The order process was simple and easy, the communications were timely, and the product arrived without issue.
September 12, 2023
Purchased a barrel picker
Purchased a barrel picker. Shipped and arrived when they stated and it's working great.
August 28, 2023
Product arrived damaged
Product arrived damaged. Shipping company didn't call to schedule drop off.
September 5, 2023
Reply from Toolfetch
Hello,
We do apologize if the item arrived damaged in shipping and we have taken the steps to resolve the issues with your order in a timely manner. Please look out for updates in regards to your order.
Thank You
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PEREFCT PRODUCT
August 30, 2023
The pricing was very good and ToolFetch…
The pricing was very good and ToolFetch sent my order out in a timely manner.
August 18, 2023
Delivery was fast
August 16, 2023
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Quick delivery!
August 15, 2023
Customer service
August 14, 2023
Friendly phone serve
Friendly phone serve. Prompt shipping and delivery.
Good price.
Excellent.
August 10, 2023
Fast and easy
August 9, 2023
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good fast reliable service....We will…
good fast reliable service....We will be ordering from them in the future.
August 7, 2023
Item was to be a direct ship from…
Item was to be a direct ship from manufacturer. It has been weeks with this thing being in limbo. I have spoken with customer service with no results or follow ups!
July 27, 2023
Reply from Toolfetch
Hello,
We do apologize if you encountered an issue with this order. The order was returned due to an incomplete address on file and we have already issued a reshipment for this order to the corrected address. Thank you for your business and we hope we resolved your concerns as quickly as possible.
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