Topps Tiles Reviews 

Brilliant service, the guy was amazing!! Great product knowledge, made us feel valued and was so very efficient and professional!

Chris the manager of the Oxford store went above and beyond to help me choose the right tile the right tile adhesive and the quantity of tiles I would need for the area that I need to tile absolutely first rate service and couldn’t fault a single thing

I was very impressed by the customer service at 3 different stores - I needed some tiles, but they weren't stocked at my local branch in Macclesfield, so I called the cheadle branch. They didn't have enough, but went out of their way to source some for me, at the Sale branch. I spoke to Sale and they reserved them for me, remembered me when I collected them, and carried them to my car for me.
Back at home, we realised that the trader discount had not been applied, so I went to the Macclesfield branch, to ask if they could help. Dan served me and initially said that he didn't think he could help, as the stock was not from their branch, but to give him a few minutes to have a think. He came up with a solution and contacted the Sale branch to remedy the situation.
I have dealt with a lot of companies who wouldn't have taken the extra steps that the staff from Topps Tiles did, so I thought that it was worthy of a positive review.

I can't recommend Mohammed at Topps Tiles Watford highly enough. His workmanship, product knowledge, and genuine commitment to helping customers are second to none.
From the moment I walked in, Mohammed went above and beyond, offering practical suggestions, creative ideas, and honest advice to help me make the best choices for my project. At no point did I feel pressured—he simply wanted to ensure I ended up with the right products and the best possible result.
With Topps Tiles already boasting an impressive 4.9 out of 5-star rating, Mohammed undoubtedly takes that to a full 5 stars. He's a real credit to the store and a major Topps Tiles influencer through the outstanding service he provides every day.
I'm absolutely delighted with my experience and couldn't be happier. Thank you, Mohammed, for your professionalism, patience, and exceptional customer service!

First Class service by the team at Topps Cannock! Fantastic range of products and experienced staff that give tailored advice.

Gary and his team are first class, helpful and patient... old fashioned great service.

Very helpful

First class service on the 4 visits made, great help from all the staff we dealt with, especially the person with the beard based at Edinburgh Newcraighall.

Went to Topp Tiles in Stamford with some basic questions about a job I'm doing. Simon was so helpful, gave great advice and even managed a little discount on some grout. Highly recommended.

Absolute disgrace of a deputy manager representing this company.
Rude and very unkempt

Overall experience at the West Bromwhich store was excellent. Greeted when entering by a friendly face and left to look arround. But when needed no matter how many times there was always someone there to assist. Guided us from beginning to end of all the products we did and not need with excellent knowledge and understanding. But what stood out was the effort made to fetch and match tiles arround the store to help with our decision. Would definitely recommend shopping there.

Very polite and very helpful. Gave much needed advice.

Topps Tiles, Plough Lane, Wimbledon...exceptional service. Very helpful, attentive and knowledgeable. Nothing was too much trouble - thank you Jacob!
I will definitely be back and very happy to recommend...

Dj and Ella were fantastic. Very helpful
Thank you

Visited Martlesham Heath store and got fabulous service from everyone there. Starting with Ryan, who understood what I was wanting to do and guided my choices patiently. I placed my order and was assisted by Dom and Rebecca and finally by Dean. Helpful, friendly and always offering to bring heavy items to my car, which in the current heat is very much appreciated. Excellent team, fab service, highly recommend!

Ellis was just fantastic, great product knowledge, patient, followed through just as he promised. This experience is rare these days and I will have no hesitation using Topps at Marton again,

Had what I needed and were really helpful

I would put no stars if I could. I ordered online and every box delivered was broken.
I am a 70 year old pensioner, on a basic state pension and they will not pay me my money back until they can find a courier to come and collect them.
I have sent them a video to show the damage and one courier has already refused to collect as they were broken. I would not need them collected if they weren't!!!!
At the moment they have £663.84 of mine and I have a pallet of broken tiles of theirs

Ok. But poor communication. And promised compensation not a thing. Spent over a grand with these guys but all promises broken!!

A very helpful and friendly staff member dealt with my return & additional purchases.