Delivery was in time. Easy to order the products. The bulb was very simple to be replaced (MagLite 2AA). Amount and colour of light great. Improvement substantial (old bulb + 10 years old). I also ord... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Thanks to the team at Torch Upgrades I was able to breathe new life into my tired, under-powered but much loved Maglite. Straightforward and clearly delivered advice meant I knew what I could e... See more
The ordered items were posted quickly. Unfortunately, the parcel was lost. TorchUpgrades refused to chase Royal Mail, refund, or re-send and claim insurance for the lost parcel. All they did was advis... See more
Second product I’ve ordered from here Great service great price great communication from owner who again delivered item personally on his bike! Amazing!
Company details
Written by the company
MagLite, Mini MagLite, Petzl, Power Tool and Universal LED upgrade bulbs and conversions for torches, flashlights and headlamps. Shop on TorchUpgrades now!
Contact info
20 Curzon Street, BB7 1DL, Clitheroe, United Kingdom
- +44 (0)1200 539037
- ross@torchupgrades.com
- www.torchupgrades.com
4.6
Excellent
50 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 66% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Achat d'une LED sur TorchUpgrades
Good morning,
I placed an order on January 7, 2024, I am still waiting for the delivery of my LED. I am in contact with customer service but for the moment, apart from talking with me to find a solution, I still have not received my package and I have the strong impression that no solution will be found for me. .... Yet I even agreed to repay the shipping costs! I've been waiting for over two months!!!!
I'm still hoping, we'll see!
Pascal
January 7, 2024
Unprompted review
Advertisement
No support in case of lost parcel
The ordered items were posted quickly. Unfortunately, the parcel was lost. TorchUpgrades refused to chase Royal Mail, refund, or re-send and claim insurance for the lost parcel. All they did was advise me to be patient and wait or sort it out myself, which I did. After an exchange of emails and two personal visits, Royal Mail found the parcel. It all took more than three weeks. I am very disappointed with TorchUpgrade's lack of action. Once they get you money they don't care, and in case of problems, they leave you to solve them on your own.
February 13, 2022
Unprompted review
I was so surprised
I was so surprised. I'd ordered a simple rubber on/off button cap for a 3 D Cell mag light the other day and was told it would be delivered either on the 2nd or 5th Jan. So you can imagine my surprise to have it hand delivered by a guy on a push bike, who had ridden all the way from Clitheroe to Lancaster today (Sunday 30th May). This was a small rubber cap that could of been posted but, as I said above, they went beyond amazing. Torchupgrades. at Clitheroe, Lancashire. Check them out for all your Mag light upgrade needs.
May 30, 2021
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.