torontohondaparts.com Reviews 

Horrible experience. Will avoid like the plague.

Parts that are listed as in stock and ship the next day, aren't actually available for order.

I placed two orders, have been waiting weeks, with horrible communication from torontohondaparts.com.

Placed one order, and was told within a day that one of the items wasn't available.

But I had placed another order, the same day, parts were listed as in stock / ship the next day, and it's been nearly a month. One of the items on the second order was also cancelled, a few weeks after I placed it. But they still haven't shipped the "in stock" item, that was supposed to ship the next day, after 3+ weeks.

You try and reach out for help, assistance, an ETA, anything, and if you are lucky enough to get a response, it won't answer any of the questions you asked.

This was my 6th order with this company. Some of the parts that were supposed to be in stock turned out to be unavailable after I had already paid for the order. I had to wait for a couple of days before the order was finally shipped.

When the package arrived, it was missing 3 out of 4 TPMS sensors, so I had to reschedule an appointment for installation services, causing me an extra week. Additionally, the package contained an item that seemed to be intended for another customer.

I tried to reach out to the company using the contact form on the website, but received no response. I then called the phone number listed on their website and spoke to a person. They promised that I would receive a tracking number for the package with the missing parts first thing the next morning. However, it took another day for a different person to contact me by email and say that I needed to send back the incorrect part they had sent me before they would send me the missing parts.

In summary, this company seems to struggle with providing accurate information about stock availability and tends to blame the customer when mistakes are made.