Toshiba Reviews 

446
TrustScore 1.5 out of 5

1.3

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Review summary

Created with AI, based on recent reviews

Looking at 27 reviews, most reviewers were let down by their experience overall. Customers complained that the products frequently stopped working shortly after purchase, often freezing or getting stuck in annoying restart loops. People also found the remote controls very sluggish and difficult to use, requiring multiple presses to respond properly. Some people were dissatisfied with the customer service, noting that support teams failed to reply or refused to offer repairs. Reviewers additionally mentioned that appliances broke down right after the warranty expired, leaving buyers with useless electronic units. Consumers also expressed frustration over poor sound quality and screens suddenly turning completely black during use.

What people talk about most

Product

Customers consistently express deep frustration and disappointment with the poor quality and lack of... See more

Quality

Clients share negative opinions on quality, consistently describing units as poor and unreliable. Reviewers... See more

User experience

Users describe profound dissatisfaction with user experience, finding the system extremely frustrating and... See more

Customer service

Reviewers highlight negative aspects of customer service, expressing deep frustration and dissatisfaction.... See more

Warranty

People report negative experiences with warranty coverage, noting that products frequently break down shortly... See more

Reviews shaping this summary

Rated 1 out of 5 stars

I thought I had an issue with Sky, so I telephoned their technical services. They went through their checklist; one of the questions was, "What TV are you connecting to?" When I told them it was a Tos... See more

Rated 1 out of 5 stars

Bought a Toshiba 65 TV from ao, had a problem with TV losing picture, intermittent picture quality. It was 1 day out of a 1 year warranty on day of purchase but less than a year on day of delivery..... See more

Rated 1 out of 5 stars

In Dec '25 I bought a 55" Toshiba tv from AO. I originally gave it a moderate review as I thought it may be just a steep learning curve. I have since regretted having bought a tv using the VIDAA opera... See more

Rated 1 out of 5 stars

Bought 24" Toshiba Exertis tv in July 2025. Now 54 weeks after receipt the tv has developed a constant ticking sound from the speakers. Toshiba not interested as it is outside 12 month guarantee per... See more


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1.3

Bad

TrustScore 1.5 out of 5

446 reviews

5-star
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1-star

No history of asking for reviews

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1.3

All reviews

(446)

31 reviews in the last 12 months

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Rated 1 out of 5 stars

One year and one day old screen

One year and one day old screen
Gone and out of warranty whot a load of rubbish and has worked out to be expensive when you think £300 divided by 12 +2 £25 per month down the drain never again

July 7, 2023
Unprompted review
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Rated 1 out of 5 stars

I wish I had looked here before I…

I wish I had looked here before I purchased. My 43inch Toshiba lasted just over a year and technical did reply to my enquiry. They asked for photos of all four corners of the tv and the tv powered up which I did. That was the last I heard . I tried again and again no contact . Utter rubbish!
I only asked if my TV was under warranty as when I did a search for 5 year wty tvs Toshiba came up. They couldn't even answer that.

July 1, 2023
Unprompted review
Rated 1 out of 5 stars

WORST AFTERCARE EVER . . . AVOID TOSHIBA TV 50UL2063DB

One star is one star too many. TV Model 50UL2063DB lasted less than 2 years and developed a screen fault, horizonal lines across the screen. Contacted Toshiba and as TV was over 1 year old it was out of warranty. They replied as follows:

Thank you for your response. Unfortunately, due to the age of the TV it is outside of the 12 month manufacturer's warranty which we support.

We would recommend seeking independent repair or weighing up the cost of a replacement.

You can contact our call-centre on 0333 733 4422 during the below hours"

The most shocking aftercare I have ever experienced, suggested paying to get the sh**e TV repaired or buying a new one.

May 16, 2023
Unprompted review
Rated 1 out of 5 stars

NOTICE

NOTICE! avoid Toshiba fire tv at all cost don’t buy that brand they are a big fraud! Im still in factory guarantee an Toshiba told me they not responsible for the TV I need to call my insurance, they TV is rubbish a faulted from day one. Also their customer service Is revolting they seem to be selling refurbished Tv when it not working Toshiba acts like they are not at fault. I will never purchase any thing with Toshiba name to it period. And I’m putting it all out there so uses lot don’t have to go thought the bad feelings I’m feeling

July 3, 2023
Unprompted review
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Rated 1 out of 5 stars

Toshiba TVs not reliable TVs

Bought Toshiba TV, it had problems from the start. Phoned Toshiba then took tv back for replacement of another Toshiba tv but a different product number. This Toshiba tv was also problematic from the start. Phoned Toshiba, again, they just wouldn’t admit it could be that their TVs are at fault. Blamed us, the aerial, our location, even though all the other TVs we have are working perfectly, and, incidentally, the others are not Toshiba. Taking this one back and will NEVER buy Toshiba again. If they had the decency to admit there may be faults, then maybe we would possibly have bought another Toshiba, but they would not accept it was the TVs not us! I would advise anyone to think twice before buying a Toshiba tv.

June 27, 2023
Unprompted review
Rated 1 out of 5 stars

We replaced our Toshiba 50tv which…

We replaced our Toshiba 50tv which developed a screen problem lines across the bottom and small finger nail mark on right side it was under 3 years old shocking their products used to last for years with no problems or call outs !!😊
So without looking at reviews purchased a Toshiba 50 Fire this was on the wall for three days before developing a speaker fault 😡
So it was returned for another product this being LG
The days of quality have long gone for Toshiba
The black stripe days are over the CEO should be looking at these reviews and wonder how long can the company continue trading
We can’t all be wrong

June 22, 2023
Unprompted review
Rated 1 out of 5 stars

Rubbish TV.

This TV is 2 years old. Only used on weekends for a few hours. It would be reasonable to expect 5_10 years use at that rate. Tesco What's App was recommended by other purchasers.Tesco don't even bother replying.Ive been waiting 2 days for a call back in 2 hours. I now no longer have a TV and cant afford a replacement. Two rubbish companies.

June 16, 2023
Unprompted review
Rated 1 out of 5 stars

Bought a Toshiba tv 1 year and 9 months…

Bought a Toshiba tv 1 year and 9 months ago and it has broke! Spoke to Tesco and Toshiba- very little joy from either company! Tesco offered me less than 50% of a refund which is unacceptable as far as I’m concerned. Tv should last more than just under 2 years! Avoid avoid -both Toshiba and buying anything electrical from Tesco. Poor customer service from both companies! And as far as I can see from other reviews I’m not the 1st person this has happened to. Disgraceful! Product obviously not fit for purpose but company refusing to admit that.

June 8, 2023
Unprompted review
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Rated 1 out of 5 stars

Actually wanted to give no stars…

Actually wanted to give no stars .terrible company.my two year old tv 50” 4k smart has completely broken now . You can’t get through on phone or by email … absolutely appalling! Would definitely never buy Toshiba. You would expect a decent tv today to last longer than 2 years . I have a small tv purchased from Asda , their own brand that is 25 years and is still great ! Heart breaking to have to just throw this Toshiba tv in the recycling.!

January 7, 2023
Unprompted review
Rated 1 out of 5 stars

Steer clear

Truly the worst television I have ever bought. Had it 12 months. it constantly switches itself off mid programme, glitches, sometimes just out of nowhere gets black screen and doesn't come back on fir at least an hour. Thankfully it is just a bedroom television otherwise it would be in the bin

May 31, 2023
Unprompted review
Rated 1 out of 5 stars

If there was 0 stars I would give it…

If there was 0 stars I would give it that. My tv worked fine for 2 years then randomly the screen broke. When I called toshiba and asked what the life expectancy of the tv is I was told it’s just ‘the luck of the draw’. I would strongly advise NOT buying Toshiba as it may not last you long!

May 24, 2023
Unprompted review
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Rated 1 out of 5 stars

Toshiba are a joke of a company

Television went to black screen called Toshiba asking for help and they could do nothing other than tell me to find an independent repairs specialist but keep in mind that the tv is 17months old - asked to speak to someone like a manager etc to only be hung up on the Toshiba product is absolutely muck and I would avoid them at all costs ..... quick to take your money but not so quick to fix a problem with their product
AVOID AVOID AVOID

May 19, 2023
Unprompted review
Rated 1 out of 5 stars

Toshiba Smart TV last 16 months

Bought a Toshiba Smart TV. Lasted 16 months before the black screen of death. Never had a TV break on me before. My Samsung is over 10 years old and still going strong.

They have a 12 month warranty which is disgraceful. A TV should last many years. Will never buy a Toshiba again!

May 12, 2023
Unprompted review
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Rated 1 out of 5 stars

Worst budget smart tv

1. Netflix is laggy,
2. Remote isnt responding when u press it, sometimes does what ever it wants,
3. Most of soft is way too slow
4. Few basic apps, lloks like toshiba started to make apps for smart tvs and creators quit the job.
5.

June 1, 2022
Unprompted review
Rated 1 out of 5 stars

I purchased two 16 TB SSD from this co

I purchased two 16 TB SSD from this co. I have an IMac and had to format them for use as boot drives. Neither drive was usable. I looked up the error and tried every suggestion I could find. They are not even heavy enough to use as paper weights. If you are not suppose to format them, they should say that in the Ad.

May 2, 2023
Unprompted review
Rated 1 out of 5 stars

Purchased 55inch TV from Tesco at a…

Purchased 55inch TV from Tesco at a cost of £480 less than 18 months it breaks down! The two of us that used the TV only had it on a couple of hours a day so only had limited usage.i e-mailed Toshiba manufacturer and they didn't want to know they suggested I buy a new TV or price this one up to be mended as warranty had run out they said take it up with Tesco so I did!at first I was told to get InTouch with Toshiba I told him I had already after a couple of minutes the phone went dead so I used Tesco WhatsApp services they was brilliant I had to send proof of purchase and serial number and a small video of the TV switched on .it got escalated and I was offered half the price of the t.v which I accepted I was really happy that TV didn't get skipped without at least contacting Tesco

May 2, 2023
Unprompted review

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