Total Home NI Reviews 

Hi, Got some doors and windows installed with total home ni. Everything from ordering to the instalation went nice and smooth. I was a bit worried about the freshly renovated bathroom but the guys are no doubt very professional and highly qualified in this matter. I was chuffed when arriving home and discovered that everything was installed perfectly,and all rubbish cleared. Afterwards we've asked Marcin to order us a clear glass at the front door instead of obscure and to fix two issues ( fine tuning really at the front door) and he could not be more helpful. They've sorted all my issues without changing me a penny extra.
Everything looks nice and high end quality and I highly recommend this company for they're brilliant. Will see how the windows and doors are behaving in time and I'll come back with a review about endurance and reliability of these. At the moment all 100%. If more companies would work like these boys,life would be much easier.

Very very competitive price for windows doors and windowsills. Great knowledgeable,experienced employees from office to installers. Everybody I came across was very helpful.
The installers Jim and son, brilliant workers with professional job, the 2 guys who done window sills also great work.
Overall I would highly recommend this company, only one very small negative, between time ordering and installing, I had to chase up dates, though they said they sent to wrong email.
Would I use this company again absolutely.

Excellent service for an excellent product at an excellent price

Very professional service from start to finish. Survey /quotation was quick and the installation was efficient. We had new windows and a composite door fitted in two days. I would highly recommend Total Homes NI. They offer a professional service of high quality products at very competitive price. Janet McC

Excellent service and communication from design start of my new front door which finalised every detail to a very smooth installation on the day. As a construction professional myself I would have no hesitation recommending Total Home NI

I visited showroom and was allowed around on my own with no one standing or hovering over me. Any assistance I required was given promptly and effectively. I subsequently made my decision and received a contract. Doors were fitted as required and workmen were clean tidy and efficient. Representative contacted me after installation to check that all was good. Very efficient company that I would recommend and use again.

So pleased with our new garden room. Richard was so helpful from start to finish. The installation was very quick and professional.

Excellent customer service and wonderful fitters

Guys did good job installing door. Had issue nit with their work or door & took a while to get sorted which it is & pleased with results. Would definitely recommend their work.

I phoned for a quotation for a new front door on 6th Nov. Ryan called me the next day and arranged to call to see me. He arrived promptly for his appointment which was a good start and explained the brochure thoroughly and I chose a door. He then sent me a quotation detailing the door and price which had the advertised discount included and advised me that it would be installed probably late January. I accepted the quotation and that set the well oiled heels into motion. I was able to agree the contract for payment on line which was very handy, a chap came out to measure my door in December and I had an SMS offering me a date of 30th January for installation. Two very competent young me came on time and my beautiful new door was installed with a minimum of disruption in less than 3 hours. They brushed up the hall, took the old door away and left a very happy customer.

The product is great, the installation team were fantastic and the sales staff were friendly and helpful .

Excellent fitter neat and precise
Unfortunately the person who measured got it wrong 3 times which led to a delay

I would just like to thank Marcin and Richard who came to inspect my composite door yesterday. They had visited the previous day after 6.30pm in their own time to check out why there was a draft around the bottom of the door. Within 90 seconds of inspecting the door they had identified the problem. Some adjustments were made to door immediately and the following day they returned again after 6pm to fill a gap at the bottom of the frame with sealant, as well as fitting a threshold bar.
It's refreshing to find tradesmen who are friendly and proficient at their jobs.
They are a credit to their company.
There had obviously been some oversights when the door was originally fitted, but the after sales service was second to none.

A very satisfied customer.

Andrew
Newtownabbey

Hi
I had 3 sets of beautiful exterior crital styled doors in black fitted to my property. They look amazing and I am extremely pleased withTHNI professionalism and quality of work .

From the word go this company were excellent to deal with. I had contacted several companies regarding a new back door and Total Home NI were the first company to reply and within 24 hours of receiving my query. They were so helpful and it was very easy to pick exactly what I wanted. They were so good that we ended up ordering a new front door at the same time! Updates were excellent throughout the manufacturing process and fitting on the day was first class. No mess left to clean up and a very friendly and helpful fitter. Could not recommend this company highly enough!

I recently had a pvc front door fitted and two back windows. I am very pleased with the overall experience. The salesman was helpful and talked me through all my options, installation was great, the fitters were exceptional very good at their job. Left a great tidy job.

After some initial delays, our balcony has now been installed and we are very pleased with the result.

Following a visit from their representative, we had received a quote for a new door and windows that was acceptable. There were a number of factors, including some arising out of other reviews, that we had received orally and confirmed in writing (by email). However, when we received the detailed order documents with their terms and conditions, these contained a clause that meant that anything that was agreed orally or in writing were not binding unless they were confirmed by a director of the company, meaning that anything agreed by the representative was not to be relied on as binding on the company. Despite attempts to get the required confirmation we were unable to obtain this so we placed the order with an alternative supplier rather than take the risk with a company that was not prepared to commit to agreements made by their representative.

Just had our new composite door fitted this morning. Really have no complaints. Very pleased with the door, sales and service.

I had a sales man out to give me a quote for a composite door, with '40%' savings on the door. I agreed to purchase the door and was talked into a finance agreement to complete the purchase. However, its been two weeks and I have had no communication from them in respect of collecting my deposit and my emails remain unanswered.