Total Tech Care 360 Reviews 42

TrustScore 1.5 out of 5

1.6

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Rated 1 out of 5 stars

1. Answer my phone calls. 2. Answer my emails requesting a phone call. I've been a long time customer. Even bought a new laptop from TotalTech360. They were always very helpful, until I tried conta... See more

Rated 1 out of 5 stars

total tech care used to work on my computer. starting three weeks ago total was unsuccessful on adding cannon t4720 to my computer. after numerous emails and phone calls for total tech has not answe... See more

Company replied

Rated 5 out of 5 stars

Colby, Thank you for your excellent service and professionalism while helping me service my computer. I am most grateful for your excellence as worked on correcting the problems with the computer. C... See more

Rated 5 out of 5 stars

Total Tech Care 360 was able to help me get my email password reset and my computer cleaned.Thank you so much for having amazing customer service and treating an old man right!

Company details

  1. Computer Repair Service
  2. Computer Accessories Store

Information provided by various external sources

Let this computer support company take on all of your computer challenges! Total Tech Care 360 can solve problems with all your devices. Become a member and get all of their support benefits!


Contact info

1.6

Bad

TrustScore 1.5 out of 5

42 reviews

5-star
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1-star

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Rated 1 out of 5 stars

No Help When Needed

1. Answer my phone calls.
2. Answer my emails requesting a phone call.
I've been a long time customer. Even bought a new laptop from TotalTech360. They were always very helpful, until I tried contacting them many times over the past four weeks. Can't even get customer service to answer the phone. Considering looking for another tech support company.

June 6, 2023
Unprompted review
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Rated 1 out of 5 stars

total tech care used to work on my…

total tech care used to work on my computer. starting three weeks ago total was unsuccessful on adding cannon t4720 to my computer. after numerous emails and phone calls for total tech has not answered communicated with me on above problem. i down to a point i the want my membership 175.00 refunded.i have tried over 30 times to communicate with total as of 9-2-22. does anyone have suggestions how to communicate with total. as of 9-17-22. there has been no response from total. once total receives your money no refunds are given. total canceled my account, they can me for last request i want to actually close my account

September 1, 2022
Unprompted review
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Reply from Total Tech Care 360

Allen, our email and phone numbers are clearly stated on our website and all emails you receive regularly from us. It is quite easy to communicate with us as you have done since 2017. We even did a task for you 10 days ago on August 22nd. Please email us your concerns at operations@totaltechcare360.com

Rated 5 out of 5 stars

These guys really helped me out

These guys really helped me out, were able to get everything working exactly how i need it working. Got all of my pop ups and advertisements take care of and made sure i could access everything easily. Your amazing thank you!

September 25, 2019
Unprompted review
Rated 5 out of 5 stars

Highly Satisfied

The two technicians who serviced my computer were highly professional and extremely courteous.
It was a pleasure to have had the privilege to communicate with them. Their explanations concerning what they were doing were lucid and informative.
Also, the computer experts with whom I spoke were Ermane
Simone and Daniel. Both are excellent representatives of your company. Utah is a beautiful state.

May 3, 2019
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Rated 5 out of 5 stars

Wonderful service

Wonderful service! Was able to guide me through the process of the computer. Virus and malware are completely taken care of.

March 8, 2019
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Rated 5 out of 5 stars

Fantastic

Fantastic! Fast and was able to solve my problems! Everything was explained and exactly how I wanted it to be.

February 22, 2019
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Rated 5 out of 5 stars

5 STARS, great techs, wonderful experience.

I am so pleasantly surprised that when I accidently found Total Tech Care 360 I would get such personal service. The techs had so much patience with me and fixed every problem I had with my computer. It would have cost me so much more time and money to have a computer person come to my house and fix everything they fixed. They cleaned all the "junk" out and got my email working again. Again, thank you.

January 8, 2019
Unprompted review
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