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Rated 5 out of 5 stars

Our support manager is great his name is Arun always positive and happy to help goes out his way to make sure we are satisfied.

Company replied

Rated 1 out of 5 stars

I have couple of high end restaurants in Belfast. Food Hub local area manager offered me mobile App and online ordering system. I spent over £6000 for door to door marketing regarding mobile App for c... See more

Company replied

Rated 1 out of 5 stars

i got EPOS system and website from that company(they are using name as FOODHUB.co.uk) it was completly useless and headache, 1-epos system was not working properly and not user friendly 2-Their... See more

Company replied

Rated 5 out of 5 stars

To others reading this review, please do not hesitate to use this service. As a new business it is all I could’ve asked for and more. They are extremely efficient and provide fantastic customer serv... See more

Company replied

Company details

  1. Eftpos Equipment Supplier

Information provided by various external sources

Your aim is to provide your customers with the convenience and ease to order food at any time, Our goal is to make that process seamless for you. Founded in 2008, we are proud to have made a remarkable transformation in the way takeaways go about their business. With our headquarters in the UK, and offices spanned across the globe, we provide takeaways and restaurants with revolutionary solutions to ease their workload and thrive in an ever competitive market. We strongly believe that when you grow, we grow. Our dedication to providing only the best solution to your requirements is ingrained so deeply in our culture that it drives each of us, every day, to put in more effort than before. Our EPOS and Online Ordering Systems come integrated with a variety of top-notch features that ensure you save time and money. Come, explore and find a system that is perfectly suited for your business.


Contact info

3.6

Average

TrustScore 3.5 out of 5

869 reviews

5-star
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Rated 1 out of 5 stars

Been contacted with an offer accepted…

Been contacted with an offer accepted the contract signed and everything waited 2 months no response no dleivery for the epos no emails to follow up after the sale point. I then called back only to be told that offer dont exist any more which got me very confused as the offer was sold to me. Asked to speak to a manager he is busy we can arrnge a call back never got a call back now im looking for advise as they have alot of my data and personal information.

December 2, 2020
Unprompted review
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Reply from Touch2success

Hi Deluar, we want to extend our sincerest apologies for any inconvenience that you may have faced. We completely understand your situation. We request you to send us an email at updates@foodhub.com with your takeaway details and we will look into this right away

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Rated 1 out of 5 stars

If I could of left 0 stars then I would…

If I could of left 0 stars then I would of, this company is an absolute joke, who tell you anything you want to hear to get you to sign up to them, but it all changes once they have your money, they are dishonest and a nightmare to contact as most of there staff are based in India, tried to get my log in credentials for multiple sites so I decided to cancel and get my money back, which by the way took over 3 months, stay well away as there are much better companies than this just do your research and avoid these chancers at all costs. You have been warned!

November 22, 2020
Unprompted review
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Reply from Touch2success

Hi Giulio, we are very sorry to hear about your recent experience. However, we'd like to learn more about your situation and what exactly happened. We want to make things right. So, please email us at updates@touch2success.com with your business name and we will get back to you promptly. We look forward to hearing from you and earning back your trust in our business.

Rated 1 out of 5 stars

Scamming Crooks based in India

Crooks! Allow you to join with low fee charges, once your website orders pick up, they start increasing charges.
Also asked me for my website domain password, next thing I know they have changed them and claimed ownership of my domain of 20 years! Do not trust this company.
Tried to speak to them, they never returned my messages.
Pretend to be westerners with English names, but are all based in India.
Total scam artists!

November 11, 2020
Unprompted review
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Reply from Touch2success

Hi Orasa, we are sorry to hear that. We would like to address this issue from our end. Kindly feel free to get in touch with us vis email. Thank you

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Rated 5 out of 5 stars

I always get service every time I…

I always get service every time I called from Rasheta , she helped me promptly and resolved the issue ASAP, great service

November 11, 2020
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Reply from Touch2success

Hi Azhar, We strive to make our user experience the best, your words are a motivation for just that. Thank you!

Rated 5 out of 5 stars

Wonderful service

Wonderful service. Highly appreciate the support lady. She really solved my issue. I was struggling to sort this issue for last few days.
Many thanks

November 10, 2020
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Reply from Touch2success

Hi Arshad, You are a star! Thank you so much for your appreciation!

Rated 4 out of 5 stars

La pizza Barry kebab house

La pizza Barry kebab house
Cf63 4ht
Good company for a take away

November 10, 2020
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Reply from Touch2success

Hi Sharaq, You just made our day! Thank you for your support!

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Rated 1 out of 5 stars

Won't stop calling. Stay well clear

Won't stop calling. We enquired about their system but it has many hidden charges and is expensive. We now get sales call from their overseas call centre trying to pressure sell us most days

November 10, 2020
Unprompted review
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Reply from Touch2success

Hi, We are sorry to hear you. Kindly get in touch with us at the email address updates@touch2success.com including your takeaways details so that we can inform the relevant team about this. Thank you

Rated 5 out of 5 stars

Great work

Great work. Always helpful.

November 4, 2020
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Reply from Touch2success

Hi Shiraz, thank you very much for such a great review! We work really hard to offer the best service in the best possible way. Our company values it's customer satisfaction as the top priority and we are committed to our customers. Its customers like you that make our job wonderful. We look forward to serving you even better in the days to come.

Rated 5 out of 5 stars

Amazing Service

November 4, 2020
Unprompted review
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Reply from Touch2success

Hi Ryan, thank you very much for the feedback and we are so glad to hear you like our service. We really appreciate your positive recommendation. We're on Facebook if you would like you can follow and recommend it. Please, do spread the word as well so your friends and family can have the same experience :)

Rated 1 out of 5 stars

When there is a problem they say that…

When there is a problem they say that someone will call you back but no one helps, also the card transaction fees are huge stay away even do not think to become a customer

November 1, 2020
Unprompted review
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Reply from Touch2success

Hi, we are sincerely sorry for the issues that you have faced. We would request you share your takeaway details to updates@touch2success.com or give us a call on 01782444282 so we can investigate this further and sort it out for you.

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Rated 1 out of 5 stars

My printer for Epos does not work

My printer for Epos does not work . Rang their technical team which did absolute nothing just told me to wait 10 days before they can send out a new printer. In meanwhile i have to write down every order by hand but still pay them service charge every week. There's no support available for any at all. They are just interested in taking their rent everyweek. Also the owner will have to generate its own sales as theirs very little support in helping to increase sales. Unlike other platforms where they generate customer sales and aweraness. But in this company you must do it yourself. Its best to have your own website so you dont need these people to take money every week.

October 27, 2020
Unprompted review
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Reply from Touch2success

Hi, we are really sorry for the inconvenience caused. Could you please send us an email to updates@touch2success.com we can look into this issue and escalate the delay. Thank you

Rated 1 out of 5 stars

SCAM WEBSITE and food will not get delivered

Ordered food last night and didn't turn up. Rang the restaurant with the phone number supplied and it said it was not taking calls. Found another number for the restaurant and after much discussion it appears this website is fake and it is not the right website address. Money was obviously taken from the fraudulent website. Kostas in Eastbourne.... Kostaseastbourne.co.uk DO NOT ORDER FROM THIS SITE. You need to take this website down. Had to cancel my card with the bank and now out of pocket. The real restaurant were amazing and I feel sorry for them as it is such good food and they will be losing customers if they using the game site and then the fake contact number not being answered when trying to chase their food order that will not be turning up

October 25, 2020
Unprompted review
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Reply from Touch2success

Hi, we are really sorry for the inconvenience caused. Could you please send us an email to updates@touch2success.com with the order details so we could have this investigated and sorted for you at the earliest.

Rated 5 out of 5 stars

Excellent service for beginners easy…

Excellent service for beginners easy to use 👏 👍

October 16, 2020
Unprompted review
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Reply from Touch2success

Hi, We are incredibly grateful that you took the time out to leave us this review. Our company values it's customer satisfaction as the top priority and we are committed to our customers. Its customers like you that make our job wonderful. We look forward to serving you even better in the days to come.

Rated 1 out of 5 stars

By far & away the worst platform we…

By far & away the worst platform we have delt with. From the get go we had problem after problem. When you ask for money back they assign you a manager who begs you to stay and promises you the world. Unfortunately this never materialised and Still to this day months later We haven’t received our refund as promised each and every time we tried to cancel..... these guys are cowboys and I would suggest nobody to trust your business with them.

In Reply to that joke of a reply..... Its all fine posting a reply on here to try clean up your image. When in actual fact your Managers don't return calls or emails and you most defiantly have no intension in resolving my concerns. You have stolen money and refuse to return it. That is a FACT!!

October 14, 2020
Unprompted review
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Reply from Touch2success

Hi Gaz, we are very sorry to hear about your recent experience. We would like to discuss this situation with you in order to resolve your concerns. Could you please reach out to us on 01782444282 or by email at updates@touch2success.com and ask for Manager? We will ensure this is prioritised and resolved at the earliest. We look forward to hearing from you.

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Rated 1 out of 5 stars

This is one of the worst company to…

This is one of the worst company to work with them and never recommend any one to them because they are going to make you look stupid in front of the person that you recommended I recommended 6 business to them and now they all call and blaming me because I recommended this stupid people to them

October 9, 2020
Unprompted review
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Reply from Touch2success

Hi Reyaz, We are really sorry to hear this. We would request you to kindly send us an email to updates@touch2success.com and we will look into resolving any concern you may have.

Rated 1 out of 5 stars

Stay away from this Company. Strongly advise.

I rang you many times and whatup you many times regarding apps gone down 6 weeks now,
My customers unable to find our app in Google play store android and iPhone store.
You guys disable my apps cos you want my customers to order from foodhub yes.

This problem still going on but no help we received you at all?? We are very regret that we do business with you but it won't be last after this problem especially when you taking our hard work money for the service we don't receive.

Shame to Management..! Especially directors.!!

Stay away

September 27, 2020
Unprompted review
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Reply from Touch2success

Hi, We apologise for the inconvenience and any issues you had with the App. Kindly email us at updates@touch2success.com and we will check this for you and sort it out at the earliest.

Rated 1 out of 5 stars

If u want to waist ur time and money

If u want to waist ur time and money
This company will do it for you
Lies and promises i signed with them on July and its almost October Still No refund or epos
just excuses and apologies and nothing gets done

September 25, 2020
Unprompted review
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Reply from Touch2success

Hi Jonas, we want to extend our sincerest apologies for any inconvenience that you may have faced. We completely understand your situation. We request you to send us an email to updates@touch2success.com along with the takeaway details and we will look into this right away.

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