The service was great, very fast delivery. However, having used the clips I was disappointed, they were very flimsy and I somehow managed to order the wrong colour. I thought I was getting black and... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Two Orders = Great Service! Only issue I had was the delivery company sent the first pallet with a driver who didn’t want to help offload. Great communication from Tough Decking from Inception of... See more
Company replied
From online order, delivery and self installation, Tough Decking were superb. I had my order in 2025 and I’m just doing a review now. The quality is excellent, we built a covered pergola in the g... See more
Company replied
This is the second time we have used Tough Decking. All of the team in Paignton are superb, always a warm welcome, expert advice and high degree of professionalism, guiding us through an excellent cho... See more
Company replied
Company details
About Tough Decking Composite Decking
Written by the company
Tough Decking — Premium Composite Decking That Lasts
Beautiful, Hard-Wearing Decking With Zero Compromise
Tough Decking offers a wide range of composite (WPC) deck boards with options for hidden fixing clips.
We are also home to the unique step nosing board — engineered to look great year after year without the fading, rotting or warping you get from cheap softwood.
Our products are low-maintenance, naturally water-resistant, and designed with an anti-slip finish for safer outdoor living whatever the weather.
Why Homeowners and Installers Choose Tough Decking
- Durability you can rely on: composite boards that resist rot, splitting and fading.
- Safer underfoot: anti-slip surfaces give confidence for families, pets and busy outdoor spaces.
- Stylish, consistent finish: contemporary colour options and a premium look without the upkeep of hardwood.
- Complete system: decking boards plus matching composite accessories for a tidy, professional finish.
- Nationwide delivery: all products held in stock with fast delivery across the UK so your project can start sooner.
Buy Online — Simple, Fast, and Dependable
Skip the headaches of ongoing maintenance and endless refinishing.
Purchase Tough Decking online and enjoy a long-lasting, attractive deck that stays looking like new with minimal effort.
Whether you're a DIYer, landscaper or professional installer, our friendly team at Tough Decking is ready to assist with your decking project.
Nationwide delivery across the UK — fast, tracked shipping available.
Tough Decking — Composite Decking Delivered Fast
In Stock & Delivered Nationwide
All Tough Decking products are held in stock and shipped quickly across the UK — usually delivered within just 3 working days.
Why Choose Tough Decking?
- Fast delivery: get your decking in as little as 3 working days.
- Always in stock: no long waits or back orders — order today, we dispatch right away.
- Premium quality: composite decking that will never fade, rot, or warp.
- Complete system: boards, step nosing, and accessories all ready to ship.
Order online with confidence — Tough Decking has the UK’s fastest turnaround on composite decking, with every product ready to leave our warehouse when you need it.
If you are local, please visit us at Unit 8 Trojan Industrial Estate, Paignton, Devon, TQ4 7EP
Contact info
Unit 8 Trojan Industrial Estate,, TQ2 7NY, Paignton, United Kingdom
- 01803 313211
- sales@toughdecking.co.uk
- www.toughdecking.co.uk
4.9
Excellent
257 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Best decking ever- had a small issue…
Best decking ever- had a small issue with delivery but Andy sorted and was so helpful. Very happy 5 stars…
March 4, 2025
Unprompted review
Reply from Tough Decking Composite Decking
Good Morning,
Thank you for your order of the Chocolate Brown boards and plastic clips.
Glad we could assist you with rescheduling the delivery due to your work commitments.
That is what we are here, and pride ourselves on our customer support and would never wish for a delivery to fail.
Any installed or completed pictures once your decking is installed would be greatly appreciated.
Kind Regards
Henry
Tough Decking
I bought from this company this month…
I bought from this company this month and am so impressed with everything. The customer service was even better. Graham in particular was great and when I ordered a few more boards to finish off another section of my garden he contacted me to let me know I'd ordered the wrong thing and he fixed it. Although im no intending on changing my decking again, I will recommend them to anyone who does and if I do move house and the decking needs upgrading, I'm going nowhere else other than Tough Decking.
March 18, 2025
Unprompted review
Reply from Tough Decking Composite Decking
Good Morning Nick,
Thank you for your recent orders and for your kind words, much appreciated and glad i could help.
Thank you also for sending in the pictures of your Anthracite Woodsman decking. Looking at your pictures you look like you have done a great job, and beautiful uniform staggered joints, which is always good to see the installation being done correctly.
Your additional bits should be with you today.
Any questions or if you need any further assistance in the future, we are more than happy to help.
Sincere thanks again.
Kind Regards
Graham
Tough Decking
Reply from Tough Decking Composite Decking
Good Morning Dean,
Thank you for your recent order of the step nosing boards.
Good to hear you are impressed with the product and received quickly, which is always our goal.
Any questions you may have in the future, please don't hesitate to get in touch.
Kind Regards
Beth
UK Suspended Ceilings
Reply from Tough Decking Composite Decking
Hi Ray,
Good to hear you received your sample pack swiftly.
Any questions in the future or if you need further assistance, please don't hesitate in contacting us again.
Kind Regards
Beth
Tough Decking
Great company to deal with
Great company to deal with. Polite helpful staff. Quick delivery. Good priced product and lots of information on the website about the products.
January 31, 2025
Reply from Tough Decking Composite Decking
Good Morning Lesley,
Thank you sincerely for your order and feedback.
If you need any help or assistance in the future, please don't hesitate in contacting us again.
Wishing you good times on your new composite deck.
Kind Regards
Ben
Tough Decking
ordered a sample pack and was delivered…
ordered a sample pack and was delivered next day, have had several phone conversations and was impressed how helpful they were
January 22, 2025
Reply from Tough Decking Composite Decking
Good Morning Phil,
Thank you for taking the time to write this review and good to hear we have been helpful with your decking project.
If you need any further assistance in the future, you know where we are. Thanks again.
Kind Regards
Graham
Tough Decking
Excellent product
Excellent product. The only reason you didn’t get a 5 start was because the delivery came and the driver couldn’t get the pallet truck under the euro pallet so we had to carry all the materials around to the rear of the house. Probably not your fault I know.
January 27, 2025
Reply from Tough Decking Composite Decking
Good Morning Colin,
Thank you for your order of the Anthracite Woodsman +, Anthracite Step Nosing & Stainless Steel T Clips.
Your positive feedback although constructive also is much appreciated.
In some instances/deliveries due to different vehicles by the depots being used, we cannot always guarantee that the pallet can be unloaded off the tail lift.
Sorry this was not made clear before your order. We always try and be as transparent as we can to customers to avoid any nasty surprises upon receipt.
Our intention is always to be as honest as we can, as we treat all deliveries as a commercial delivery, even though 9 out of 10 times the decking is being delivered to a residential address.
Sincere apologies for any inconvenience caused and thank you again for taking the time to provide feedback on your experience.
Any install and/or finished pictures of your decking would be greatly appreciated, if you can find the time whilst installing.
Warm Regards
Ben
Tough Decking
sales@toughdecking.co.uk
Whatsapp# 07477908497
Really great sales manager worked…
Really great sales manager worked everything out so I just got a kit with every thing I needed.
Also great product knowledge and the cheapest anywhere in my opinion.
January 7, 2025
Reply from Tough Decking Composite Decking
Good Morning Colin,
Thank you for your order back in August last year. I remember speaking to you, as my twin brother is also called Colin.
Was lovely speaking to you and glad everything went well with the project. I'm sure your mixture of the Stone Grey boards with darker Charcoal edging looks amazing.
Any pictures you may have taken, would be greatly appreciated.
Thanks again for your order and feedback and hope you enjoy the use of your new deck area in the incoming warmer months.
Kind Regards
Graham
Tough Decking
Reply from Tough Decking Composite Decking
Good Afternoon Susan,
Thank you for your order of the composite decking sample pack and Happy New Year to you.
We pride ourselves on our speed of dispatch and service, so your feedback genuinely means a lot to us.
If you need any help in the near future, please don't hesitate in getting in touch with the technical team.
Kind Regards
Graham
Tough Decking
Used tough decking before for composite…
Used tough decking before for composite decking planks. We used the planks to make raised beds. All worked well. Came back to them for more. Fairly seamless operation, we went to pick them up from their new premises which are much more spacious. It took us less than 5 minutes, the guy knew exactly who we were and we were soon loaded up and gone. No complaints at all
December 6, 2024
Reply from Tough Decking Composite Decking
Good Afternoon James,
Thank you for your kind comments and glad we could assist you again.
Moving to our much bigger unit in Paignton, was a bit of an operation, but was done in the interest of holding more composite boards and edgings.
This was in the hope of providing a better service to the local and nationwide customer as we now have the facility to send larger orders on a next day service.
Thank you again. Wishing you and your loved ones A Merry Christmas & Happy New Year.
Kind Regards
Henry
Tough Decking
Great service good products definitely…
Great service good products definitely use again 5 🤩
October 14, 2024
Reply from Tough Decking Composite Decking
Good Morning Craig,
That is great to hear and thank you for your order and feedback, which is greatly appreciated by all the team.
Kind Regards
Graham
Tough Decking
Reply from Tough Decking Composite Decking
Good Morning Michael,
Thank you for your order and appreciate your feedback on the product and our delivery service.
If you need any help in the future, please don't hesitate in contacting us again.
Kind Regards
Lucy
Tough Decking
Sample is complete range of products…
Sample is complete range of products offered. Hence for me this would allow me to fully evaluate the best purchase to make.
September 4, 2024
Reply from Tough Decking Composite Decking
Good Afternoon Aman,
Thank you for your review of the composite decking sample pack.
We understand the importance of the sample packs, so you can naturally compare against other competitors, at the same time, can view the quality of the products we can supply.
We believe our products and essentially cost, are the most competitive in the UK, on like for like commercial grade composite decking. We can also deliver quick, with average turn around usually within days, from order to delivery of your decking.
If you need any further help, or need assistance on what you may need for your project, please give our team at Tough Decking a call.
Appreciate, you taking the time to leave us a review.
Kind Regards
Graham
Tough Decking
100% Recommended!
Great product. It looks lovely now it's, installed. Incredible delivery timescale. Next day! It caught me by surprise! Very well packaged. All in all a very happy customer
August 29, 2024
Reply from Tough Decking Composite Decking
Good Afternoon Robbie,
Thank you for your recent order and glad we could assist you with your project.
We always aim to deliver as quickly as we can to our customers, so glad we could get your order to you on next day service.
Any pictures you have taken during the install would be greatly appreciated, and really helpful for other customers.
Thanks again.
Kind Regards
Lucy
Tough Decking
Good easy process and a fairly quick…
Good easy process and a fairly quick delivery time frame
August 2, 2024
Reply from Tough Decking Composite Decking
Good Morning Dennis,
Thank you for your review and glad we could assist you with the composite decking kit.
If you have any questions or queries, in the future, please don't hesitate in contacting us again.
Kind Regards
Lucy
Tough Decking
Excellent all the way
August 12, 2024
Reply from Tough Decking Composite Decking
Good Morning Hiten,
Thank you for your order and appreciate your time to review the service from Tough Decking.
Hope you are happy with our popular Stone Grey Woodsman + composite boards you have ordered.
Please don't hesitate in contacting us again, if you have any questions or further queries.
Thank you again.
Kind Regards
Lucy
Tough Decking
Excellent service
August 5, 2024
Reply from Tough Decking Composite Decking
Good Morning Brian,
Thank you for your order of our popular deck kit and good to see you are happy with the service.
Any questions you have upon installation, please don't hesitate in contacting us.
Kind Regards
Archie
Tough Decking
Tough Decking the way all companies should be…
From start to finish they could not have been more helpful and the 2 members of staff I spoke to and dealt with Graham & Rob if this is the standard of customer service and aftercare that's normal then there future is not just assured but extremely bright. If only all other companies had this extremely high standards then they would have a future that's productive and has longevity.
They are slightly more expensive than other's, but with a 15 yr gaurentee and advanced steel X clips for securing down no wonder they can offer the 15yr gaurentee.
The fact the decking boards come in 2.2 metre lenghts the wastage is extremely minium and so easy to lay down. Ideal for the DIY enthusiast and alot quick and cheaper for joiners or gardener's to lay thus migrating much if not all of the extra cost. The fact they come in 2.2 metre lenghts and 25mm thickness they are far superior to anything on the market. Ideal for extra weight bearing and Ideal for disabled adaptions for ramps and access solutions easily take full size electric wheelchair and body weight of disabled person. The fact they come with optional corner trims and not that stupid end caps is brilliant as this allows proper drainage and lets air flow making them truly minium maintenance just wash down with water these will drain and no algae growth or discolouration no flexing or distortion or movement whatsoever. The other outstanding fact is that they do VAT exemption for disabled people that a lot of companies do not or say pay full price and claim back. (Which you can not do, As it has to be done at source and time of purchasing) But Tough Decking are straight forward and handle everything for you aslong as you sign a VAT Exemption form if you are eligible so helpful and professional from start to finish go to the website once they upload pictures of full adaptions that have changed my life so much and that will give you an idea of what is achievable with this far superior decking from a proper professional and dedicated company. Nothing is too much for them to help you. Thank you Tough Decking.
July 25, 2024
Unprompted review
Reply from Tough Decking Composite Decking
Dear Laird,
We're honored to have played a role in your project and thrilled to see the positive impact it has made to your life and access to your home.
We sincerely thank you for sharing your wonderful photos of your composite decking to us, which beautifully highlight the disability access you’ve created for both the front and back of your house.
It was a pleasure assisting you. Thank you for your kind words in your review, which means a lot to all of us at Tough Decking.
Kind Regards
Graham
Tough Decking
Reply from Tough Decking Composite Decking
Good Morning Roan,
Thank you for your order of the composite decking sample pack and glad to hear your received it quickly.
I am sure you will be impressed with the quality of the decking we can supply.
If you have any questions or would like us to provide you with a no pressure quote, then please contact our friendly sales team.
Kind Regards
Graham
Tough Decking
This is my second review after…
This is my second review after purchasing further items from Tough Decking, as normal the experience has been first class, I have no hesitation in endorsing Tough Decking for all decking items.
July 11, 2024
Reply from Tough Decking Composite Decking
Hi David,
Thank you for another positive review!
It was great to see you in the shop again and assist you with your project. We are happy to hear that your experience with us continues to be first-class.
Please let us know if you have any requirements in the future, or if any of your family or friends are considering fitting some decking.
Kind regards,
Mike
Tough Decking
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.